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View Full Version : [xubuntu] How to troubleshoot the 8.04 upgrade



dgavenda
April 24th, 2008, 04:49 PM
I am having issues w/ the 8.04 upgrade from 7.10. Here is the output:

sudo aptitude safe-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Building tag database... Done
The following packages have been automatically kept back:
abiword abiword-plugins amarok-xine amule-common apt apt-utils asterisk-config bluez-gnome boo compiz-core compiz-fusion-plugins-extra
compiz-fusion-plugins-main compiz-gnome compiz-plugins dbus-x11 debhelper dia-common dia-libs dpkg-dev eclipse eclipse-jdt
eclipse-jdt-gcj eclipse-pde eclipse-pde-gcj eclipse-platform eclipse-platform-gcj eclipse-rcp eclipse-rcp-gcj eclipse-source
evolution-common g++ gappletviewer-4.2 gcj-4.2 gcj-4.2-base gij-4.2 gnome-cards-data gnome-mount gnucash-common gnumeric-common
gnumeric-gtk gqview gstreamer0.10-plugins-bad gtk2-engines-xfce gtkhtml3.14 hal-cups-utils hal-info hpijs-ppds java-gcj-compat-dev
kamera kdebase-bin kdebase-kio-plugins kdelibs-data kdelibs4c2a kdemultimedia-kio-plugins kdesktop kghostview koffice-libs
libaiksaurusgtk-1.2-0c2a libapache2-mod-php5 libaprutil1 libedataserver1.2-9 libegroupwise1.2-13 libexchange-storage1.2-3 libexo-0.3-0
libfaad2-0 libgcj-bc libgcj7-1 libgcj7-1-awt libgcj8-1 libgcj8-1-awt libgcj8-dev libgcj8-jar libgdl-gnome-1-0 libgnome-speech7
libgnomekbd-common libgpod-common libgs8 libgtk1.2 libgtkhtml3.14-19 libgtkmathview0c2a libgtkmm-2.4-1c2a libgtksourceview2.0-0
libgtksourceview2.0-common libgucharmap6 libimlib2 libjaxp1.3-java-gcj libkcddb1 libkonq4 libmime-lite-perl libmime-perl libnfsidmap2
libnss3-0d libofa0 libopal-2.2 libossp-uuid-perl libpoppler-glib2 libpq5 libpri1.2 libpurple0 libquicktime1 librarian0 librpcsecgss3
libsasl2-2 libsvn1 libswt3.2-gtk-gcj libswt3.2-gtk-java libswt3.2-gtk-jni libthunar-vfs-1-2 libtunepimp5 libungif4-dev libungif4g
libvcdinfo0 libwnck22 libwxgtk2.6-0 libwxgtk2.8-0 libx11-dev libxalan2-java-gcj libxerces2-java-gcj libxfcegui4-4 libxine1-ffmpeg
linux-headers-generic mousepad mysql-query-browser network-manager-gnome nfs-common openoffice.org-filter-binfilter
openoffice.org-filter-mobiledev openoffice.org-help-en-us openoffice.org-l10n-common openoffice.org-l10n-en-gb openoffice.org-l10n-en-za
openoffice.org-style-andromeda openoffice.org-style-human openoffice.org-style-tango openssh-server orage perl-suid php5-common php5-gd
pidgin-data python-cups python-exo python-notify python2.5 python2.5-examples python2.5-minimal rpm scim-modules-table
scim-tables-additional sendmail-bin sun-java5-bin sun-java5-demo sun-java5-jre thunar thunar-data thunderbird update-manager-core
vlc-nox wireshark-common xarchiver xfce4-appfinder xfce4-battery-plugin xfce4-clipman-plugin xfce4-cpugraph-plugin xfce4-fsguard-plugin
xfce4-mcs-manager xfce4-mcs-plugins xfce4-mixer xfce4-mixer-alsa xfce4-notes-plugin xfce4-panel xfce4-quicklauncher-plugin xfce4-session
xfce4-systemload-plugin xfce4-terminal xfce4-utils xfce4-weather-plugin xfdesktop4 xfdesktop4-data xfprint4 xfwm4 xfwm4-themes
xscreensaver xserver-xorg-video-amd xserver-xorg-video-intel
The following packages have been kept back:
acpi-support amarok amule aptitude asterisk at-spi avidemux banshee bluefish bluez-pcmcia-support bluez-utils brasero brltty brltty-x11
bug-buddy capplets-data cheese compiz cupsys cupsys-bsd cupsys-client cupsys-driver-gutenprint dbus deskbar-applet dia dpkg eclipse-sdk
ekiga eog ethereal ethereal-common evolution evolution-data-server evolution-data-server-common evolution-exchange evolution-plugins
evolution-webcal f-spot file-roller firefox firefox-gnome-support gcalctool gcj-4.1-base gconf-editor gconf2 gconf2-common gdesklets gdm
gedit gedit-common gij-4.1 gimp gimp-data gimp-python gksu gnome-app-install gnome-applets gnome-applets-data gnome-bluetooth
gnome-control-center gnome-games gnome-games-data gnome-keyring gnome-mag gnome-media gnome-media-common gnome-nettool gnome-panel
gnome-panel-data gnome-pilot gnome-pilot-conduits gnome-power-manager gnome-session gnome-system-monitor gnome-system-tools
gnome-terminal gnome-terminal-data gnome-utils gnome-volume-manager gnucash gnupg gok grub gstreamer0.10-plugins-bad-multiverse
gstreamer0.10-plugins-good gstreamer0.10-plugins-ugly gstreamer0.10-x gthumb gtk2-engines gtk2-engines-murrine gtk2-engines-pixbuf
gtk2-engines-ubuntulooks gtkhtml3.8 gucharmap hal hpijs hplip hplip-data imagemagick initramfs-tools iproute irssi java-gcj-compat
kismet kmymoney2 kplato language-support-en lftp libatspi1.0-0 libbonoboui2-0 libbonoboui2-common libcairo2 libcupsimage2 libcupsys2
libcurl3 libcurl3-gnutls libebook1.2-9 libecal1.2-7 libedata-book1.2-2 libedata-cal1.2-6 libedataserverui1.2-8 libeel2-2 libgail-common
libgail-gnome-module libgail18 libgconf2-4 libgdl-1-0 libgdl-1-common libgimp2.0 libgksu2-0 libglade2.0-cil libgnome-desktop-2
libgnome-media0 libgnome-window-settings1 libgnome2-canvas-perl libgnome2.0-cil libgnomebt0 libgnomecanvas2-0 libgnomecups1.0-1
libgnomeprint2.2-0 libgnomeprint2.2-data libgnomeprintui2.2-0 libgnomeprintui2.2-common libgnomeui-0 libgnomeui-common libgnomevfs2-0
libgnomevfs2-common libgnomevfs2-extra libgnutls13 libgtk2.0-0 libgtk2.0-bin libgtk2.0-cil libgtk2.0-common libgtkhtml2-0
libgtkhtml3.8-15 libgtkspell0 libgutenprintui2-1 libhsqldb-java libimlib2-dev liblpint-bonobo0 libmetacity0 libpam-modules
libpanel-applet2-0 libpango1.0-0 libperl-dev libperl5.8 librdf0 librsvg2-2 librsvg2-common libsasl2-modules libsdl1.2-dev
libsdl1.2debian libsdl1.2debian-alsa libsmbclient libsoup2.2-8 libunicode-string-perl libvte-common libvte9 libwnck-common libx11-6
libx264-dev libxine1 linux-386 linux-generic linux-image-386 linux-image-generic linux-restricted-modules linux-restricted-modules-386
linux-restricted-modules-generic lvm2 mdadm metacity metacity-common mysql-admin nautilus nautilus-cd-burner nautilus-data netcat
network-manager ngrep notification-daemon ntfs-3g nvu openoffice.org openoffice.org-base openoffice.org-calc openoffice.org-common
openoffice.org-core openoffice.org-draw openoffice.org-evolution openoffice.org-gnome openoffice.org-gtk openoffice.org-impress
openoffice.org-java-common openoffice.org-math openoffice.org-style-industrial openoffice.org-writer openssh-client perl perl-base
perl-modules php5 php5-mysql pidgin planner python python-apt python-cairo python-epydoc python-examples python-glade2 python-gnome2
python-gnome2-desktop python-gnome2-extras python-gnomecanvas python-gobject python-gtk2 python-gtkhtml2 python-launchpad-integration
python-ldap python-minimal python-netcdf python-numeric python-numeric-ext python-pyopenssl python-soappy python-uno python-vte
python2.4 python2.4-examples python2.4-minimal python2.5-dev rhythmbox rss-glx samba-common scim scim-gtk2-immodule scim-modules-socket
scribus serpentine smbclient smbfs sound-juicer splix ssh-askpass-gnome streamripper subversion sun-java5-fonts sun-java5-jdk
sun-java5-plugin synaptic system-tools-backends thunar-volman tomboy totem totem-mozilla totem-xine ttf-gentium ttf-opensymbol
ubuntu-artwork ubuntu-standard udev update-manager update-notifier vino vlc winbind wireshark wvdial xbase-clients xfce4-places-plugin
xorg xsane xsane-common xscreensaver-data xscreensaver-gl xserver-xorg xserver-xorg-core xserver-xorg-input-all
xserver-xorg-input-elographics xserver-xorg-input-evdev xserver-xorg-input-kbd xserver-xorg-input-mouse xserver-xorg-input-synaptics
xserver-xorg-input-wacom xserver-xorg-video-all xserver-xorg-video-apm xserver-xorg-video-ark xserver-xorg-video-ati
xserver-xorg-video-chips xserver-xorg-video-cirrus xserver-xorg-video-cyrix xserver-xorg-video-dummy xserver-xorg-video-fbdev
xserver-xorg-video-glint xserver-xorg-video-i128 xserver-xorg-video-i740 xserver-xorg-video-imstt xserver-xorg-video-mga
xserver-xorg-video-neomagic xserver-xorg-video-newport xserver-xorg-video-nsc xserver-xorg-video-nv xserver-xorg-video-rendition
xserver-xorg-video-s3 xserver-xorg-video-s3virge xserver-xorg-video-savage xserver-xorg-video-siliconmotion xserver-xorg-video-sis
xserver-xorg-video-sisusb xserver-xorg-video-tdfx xserver-xorg-video-tga xserver-xorg-video-trident xserver-xorg-video-tseng
xserver-xorg-video-v4l xserver-xorg-video-vesa xserver-xorg-video-vga xserver-xorg-video-via xserver-xorg-video-vmware
xserver-xorg-video-voodoo xubuntu-desktop xutils yelp zenity
The following partially installed packages will be configured:
xfce4-dict-plugin xfce4-mount-plugin
0 packages upgraded, 0 newly installed, 0 to remove and 529 not upgraded.
Need to get 0B/923kB of archives. After unpacking 0B will be used.
(Reading database ... 195347 files and directories currently installed.)
Preparing to replace alacarte 0.11.5-0ubuntu1 (using .../alacarte_0.11.5-0ubuntu1_all.deb) ...
Unpacking replacement alacarte ...
The generated cache was invalid.
dpkg: warning - old post-removal script returned error exit status 1
dpkg - trying script from the new package instead ...
The generated cache was invalid.
dpkg: error processing /var/cache/apt/archives/alacarte_0.11.5-0ubuntu1_all.deb (--unpack):
subprocess new post-removal script returned error exit status 1
The generated cache was invalid.
dpkg: error while cleaning up:
subprocess post-removal script returned error exit status 1
Preparing to replace apport 0.108 (using .../archives/apport_0.108_all.deb) ...
Unpacking replacement apport ...
The generated cache was invalid.
dpkg: warning - old post-removal script returned error exit status 1
dpkg - trying script from the new package instead ...
The generated cache was invalid.
dpkg: error processing /var/cache/apt/archives/apport_0.108_all.deb (--unpack):
subprocess new post-removal script returned error exit status 1
The generated cache was invalid.
dpkg: error while cleaning up:
subprocess post-removal script returned error exit status 1
Preparing to replace libdjvulibre15 3.5.20-2 (using .../libdjvulibre15_3.5.20-2_i386.deb) ...
Unpacking replacement libdjvulibre15 ...
The generated cache was invalid.
dpkg: warning - old post-removal script returned error exit status 1
dpkg - trying script from the new package instead ...
The generated cache was invalid.
dpkg: error processing /var/cache/apt/archives/libdjvulibre15_3.5.20-2_i386.deb (--unpack):
subprocess new post-removal script returned error exit status 1
The generated cache was invalid.
dpkg: error while cleaning up:
subprocess post-removal script returned error exit status 1
Errors were encountered while processing:
/var/cache/apt/archives/alacarte_0.11.5-0ubuntu1_all.deb
/var/cache/apt/archives/apport_0.108_all.deb
/var/cache/apt/archives/libdjvulibre15_3.5.20-2_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
A package failed to install. Trying to recover:
Setting up xfce4-mount-plugin (0.5.4-0ubuntu1) ...
The generated cache was invalid.
dpkg: error processing xfce4-mount-plugin (--configure):
subprocess post-installation script returned error exit status 1
Setting up xfce4-dict-plugin (0.2.1-1ubuntu1) ...
The generated cache was invalid.
dpkg: error processing xfce4-dict-plugin (--configure):
subprocess post-installation script returned error exit status 1
Errors were encountered while processing:
xfce4-mount-plugin
xfce4-dict-plugin
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Building tag database... Done



The tail end of aptitude log in /var/log is:

[HOLD] xserver-xorg-video-via
[HOLD] xserver-xorg-video-vmware
[HOLD] xserver-xorg-video-voodoo
[HOLD] xubuntu-desktop
[HOLD] xutils
[HOLD] yelp
[HOLD] zenity
[????????] xfce4-dict-plugin
[????????] xfce4-mount-plugin
================================================== =============================

Log complete.


Can someone guide me where to look to troubleshoot and fix this issue?

Thx,
Dan

Perfect Storm
April 24th, 2008, 05:23 PM
http://www.ubuntu.com/getubuntu/upgrading

Note, the servers may be very heated at this moment which can cause trouble upgrading.

dgavenda
April 26th, 2008, 09:35 PM
Artificial Intelligence,

Not sure that helps at all. Are their logs in /var/log or anywhere that will point me to the problems with:

Errors were encountered while processing:
xfce4-mount-plugin
xfce4-dict-plugin



I can't upgrade from cmd line (apt-get/aptitude) or gui (update-manager) due to these errors. The error in full are in my first post.

Thx,
Dan

Perfect Storm
April 27th, 2008, 04:37 AM
You could try getting them from http://packages.ubuntu.com/ and install them manually.

dgavenda
April 28th, 2008, 01:23 PM
No dice.

dgavenda:~/downloads$ sudo dpkg -i xfce4-mount-plugin_0.5.4-0ubuntu1_i386.deb
(Reading database ... 195347 files and directories currently installed.)
Preparing to replace xfce4-mount-plugin 0.5.4-0ubuntu1 (using xfce4-mount-plugin_0.5.4-0ubuntu1_i386.deb) ...
Unpacking replacement xfce4-mount-plugin ...
Setting up xfce4-mount-plugin (0.5.4-0ubuntu1) ...
The generated cache was invalid.
dpkg: error processing xfce4-mount-plugin (--install):
subprocess post-installation script returned error exit status 1
Errors were encountered while processing:
xfce4-mount-plugin
dgavenda:~/downloads$
dgavenda:~/downloads$
dgavenda:~/downloads$
dgavenda:~/downloads$ sudo dpkg -i xfce4-dict-plugin_0.2.1-1ubuntu1_i386.deb
(Reading database ... 195347 files and directories currently installed.)
Preparing to replace xfce4-dict-plugin 0.2.1-1ubuntu1 (using xfce4-dict-plugin_0.2.1-1ubuntu1_i386.deb) ...
Unpacking replacement xfce4-dict-plugin ...
Setting up xfce4-dict-plugin (0.2.1-1ubuntu1) ...
The generated cache was invalid.
dpkg: error processing xfce4-dict-plugin (--install):
subprocess post-installation script returned error exit status 1
Errors were encountered while processing:
xfce4-dict-plugin


Where/how do I see logs about these errors?

I am trying to avoid removing xfce but I guess that is an alternative.

Dan

dgavenda
April 28th, 2008, 09:35 PM
I got it to upgrade by choosing another mirror. Seems odd to me but it worked and I don't have the slightest idea why.

Anyway, on to 8.04....