Websites that do not work in Linux

[blastus]

This website http://www.nextdigital.ca/ does not work in Firefox 1.06 or Konqueror 3.3.2 on Linux.


Error (UNI01): The Netscape browser is not supported!
Browser recommendations for Windows users:
Microsoft Internet Explorer 6.0
Firefox 1.0
Netscape 7.2
Browser recommendations for Macintosh users:
Microsoft Internet Explorer 5.1
Firefox 1.0
Netscape 7.2

Kind of funny; Netscape is not supported but it is recommended. :? I even tried changing the browser identification string in Konqueror to "Internet Explorer 6.0 on Windows XP" and it got rid of the JavaScript alert but no luck on getting into the website.

[xequence]

I just dont get it, why would a browser be unsuported? The only thing I would think wouldent work is IE, as it doesent go by standards.

[KiwiNZ]

Hmmm I have no problem accessing the site :???:

[rattaro]

That's funny. I use Deer Park (pre Mozilla Firefox 1.5), and it seems to access the site fine. Good thing.

[macgyver2]

Heh heh...I tried it with Opera acting as IE6 and I get the message

Error (UNI01): The Microsoft Internet Explorer browser is not supported!

[xequence]

Error (UNI01): The Microsoft Internet Explorer browser is not supported!

If only every site was... Oh, im just dreaming =O

[aysiu]

It's all about the User Agent Switcher (https://addons.mozilla.org/extensions/moreinfo.php?id=59) extension.

Before User Agent Switcher (http://i22.photobucket.com/albums/b337/psychocats/abb2dfeb.png)

Using User Agent Switcher (http://i22.photobucket.com/albums/b337/psychocats/cd480823.png)

After User Agent Switcher (http://i22.photobucket.com/albums/b337/psychocats/402c8c9c.png)

[occy8]

When I use the user agent switcher and set it to IE6 it works, otherwise I get the same message.
I can't sign into my bank unless I have netscape 4.8 selected

[aysiu]

I can't sign into my bank unless I have netscape 4.8 selected That's worth switching banks over.

[matthew]

That's worth switching banks over.
Seriously. I use Firefox and Linux to connect to two different bank, my investment company, and my credit card online payment site.

[blastus]

I just sent them an email (after scraping the address from the HTML) with a description of the problem.


I can't sign into my bank unless I have netscape 4.8 selected

I would complain to your bank. If they are not receptive I would consider switching to another bank, although switching may not be an option. There's no reason why basic eCommerce websites like governments, banks, telephone, credit card, and even auctions etc..., should not follow W3W standards, especially with the larger companies.

[mstlyevil]

The problem is Microsoft convinced these institutions and bussinesses it was in their best interest to not use web compliant standards. It is a good thing most servers are not run with Windows.

[occy8]

I would complain to your bank. If they are not receptive I would consider switching to another bank, although switching may not be an option. There's no reason why basic eCommerce websites like governments, banks, telephone, credit card, and even auctions etc..., should not follow W3W standards, especially with the larger companies.

well it's one of those huge multinationals and they won't give a ....
funny thing is they say it's more secure but then I just change the browser ID and I'm in.

[blastus]

well it's one of those huge multinationals and they won't give a ....
funny thing is they say it's more secure but then I just change the browser ID and I'm in.

I haven't gotten an email response back and I don't expect one by now. They are a little company, probably not more than 10 people. At least they could have written back and said "Thank you bringing this to our attention." You're right, a large company won't give a damn but if everyone (especially their customers) actively complained, it might help.

At least most companies are intelligent enough to not use ActiveX even though their websites only work in IE. For those, a user agent switcher may work, as pointed out in this thread. But for full-blown ActiveX websites that trick won't work.

[professor_chaos]

I love it.....

Browser recommendations for Windows users....
Browser recommendations for Macintosh users....
I feel so left out. :)

[Goober]

I have yet to encounter a Website in Firefox that doesn't work, well, in Linux period I guess. I get that stupid Java thingie not working, and I fixed part of it with an install, but something called a Java Runtime Environment is not working, in either XP of Ubuntu. Most annoying . . .

[newbie2]

It's all about the User Agent Switcher (https://addons.mozilla.org/extensions/moreinfo.php?id=59) extension.

Before User Agent Switcher (http://i22.photobucket.com/albums/b337/psychocats/abb2dfeb.png)

Using User Agent Switcher (http://i22.photobucket.com/albums/b337/psychocats/cd480823.png)

After User Agent Switcher (http://i22.photobucket.com/albums/b337/psychocats/402c8c9c.png)
yep...i downloaded this and it works for me -->
http://chrispederick.com/work/useragentswitcher/
;)

[ixus_123]

I'm having this problem too at the moment trying to access online casinos & use their introductory offers to make some free money but they all seem to insist on Windows & IE

[ixus_123]

Do I also need to change useragernvendor & vendor comment?

[artnay]

This website http://www.nextdigital.ca/ does not work in Firefox 1.06 or Konqueror 3.3.2 on Linux.


Error (UNI01): The Netscape browser is not supported!
Browser recommendations for Windows users:
Microsoft Internet Explorer 6.0
Firefox 1.0
Netscape 7.2
Browser recommendations for Macintosh users:
Microsoft Internet Explorer 5.1
Firefox 1.0
Netscape 7.2

Kind of funny; Netscape is not supported but it is recommended. :? I even tried changing the browser identification string in Konqueror to "Internet Explorer 6.0 on Windows XP" and it got rid of the JavaScript alert but no luck on getting into the website.

And these guys call themselves as experts? Cry me a river. Source is terrible (standards? what?), navigation is flawed (how is one supposed to navigate? using back button? terrible) and to the top of all, the page doesn't contain anything that would require IE to work. They might be stupid or stupid. Stupid enough to make that kind of page or stupid enough to pay for that kind of page.

Graphicterminal is probably behind all of that, check their site: http://www.graphicterminal.com/. While it works poorly, it doesn't follow XHTML 1.0 at all. And who uses 1.0 anyways? Makes me sad to think that people actually pay for that kind of service. One word: Avoid! Enough of OffT.

[Malphas]

it doesn't follow XHTML 1.0 at all. And who uses 1.0 anyways?
What do you mean by that? XHTML 1.0 valid sites are far, far more common than sites following 1.1. And it's still not uncommon for sites to use HTML 4.01 (and there's nothing wrong with doing so either, seeing as IE still doesn't support XHTML, and whether we like it or not the majority of surfers are still using IE).

Speaking of websites with terrible markup, I recently saw a site with all the pages using different specifications, but regardless of which one they used, none of them were valid and one page had over 200 errors when tested with W3C's validation service. The site in question is actually linked to from a number of people's signatures on this forum - Linux is Not Windows (http://linux.oneandoneis2.org/LNW.htm).

[ssam]

lynx displays it ok, due to it not bothering with the javascript and css.

the page uses


body {
display: none;
}

to prevent browsers (with css support) from displaying the page. then uses javascript to check if you platform / browser matches a white list, and gives you a new css file if you do.

the contact details of the site seem to be

17706 102 Ave
Edmonton, AB
T5S 1H5

Phone: 780.444.5770
Fax: 780.452.8311
Toll-Free: 1.800.224.5770
info@nextdigital.ca

so you might want to let them know how badly coded their site is.

update:
you can tell firefox to ignor the stylesheet. View -> Page Style -> No Style. of course without any style sheet the page does not render too prettily

[poptones]

Hope none of you with Seagate hard drives ever have need of support... a good bit of their site locks you out unless you are using IE6 or Netscape 7.

They asay browser swaitcher for firefox works, but if that's true it only confirms the fact the people writing the site code haven't a damn clue what they're doing. I gave up trying and called them (and called them, and called them).

[towsonu2003]

just sent them an email. just for fun (and for the sake of their business too - how the hell do you do business with a company who cannot code its website????)

i'm not gonna bother with user agent bc. of some buggy html code... take my business elsewhere: priceless..

email was:

---
"NextDigital offers expert-level service in an extensive array of information technology services, beginning with helping you navigate and understand today's complex IT landscape."

Dear Sir or Madam,

There seems to be a serious problem with your web site, related to browser usage.

I just wanted to let you know,

Sincerely.

[aysiu]

I just poked a bit around the support section at the Seagate site, and it seemed to work just fine. What parts weren't working?

[poptones]

Anything having to do with warranty. You cannot submit the form for an RMA, you cannot check on an RMA, etc.

Long story short: I was concerned because basically every maxtor drive I have owned the last five years (and i've owned several) have required warranty support during their lifetime. I thought I would resolve this by purchasing seagate from now on... well, witht he experience I had with their warranty dept, I think I'm going back to maxtor. I got it fixed, but it took weeks.. and their website is pretty much useless.

[uberlinux]

shortnews.com had a javascript error for the longest time that would make FF lock up at 100% CPU

[vchaos]

I love it.....

Browser recommendations for Windows users....
Browser recommendations for Macintosh users....
I feel so left out. :)


Look at what the system recommendations said… It says browser recommendations for Windows & Mac users… not Linux…. A company has a budget and sometimes that budget can only reach out to so many people… A company will build a website based on that budget to reach the majority of their target audience… There is no point for them to go out of their way and spend thousands of dollars on a Website that supports the minority of users… and then not have enough of a budget left to support the majority of the users! Businesses don’t stay alive by doing that… Look at the Microsoft, Adobe, Sony, even the Apple Website… None of these Websites will pass all of the W3C tests… Now look at the W3C Website… it is nothing but bare bones! I want to see W3C pass their own tests with an attractive Website such as the others mentioned above…. Well they don’t have too… why? Their target audiences are more interested in a functional W3C, and could not care less about the aesthetics… I mean seriously, it’s obvious… It’s 2008 and the look of their Website is as bad today as it was yesterday. And yet people use their standards to judge Websites that are trying to provide us with a much more complete Web experience. So in essence, if you don’t want to be left out I suggest you get with the majority. It’s the law of the jungle. Oh, and by the way I have a Mac and a PC running Windows and their Website works fine….

[scottro]

Citibank's Citicards web site is almost unusable in Linux. The fix was found in a few minutes of googling. It has to do with a former bug in flash where a transparency wasn't working properly. The workaround is to disable plugins or, disable javascript, type your username and password, then enable it again before hitting enter.

I wrote them about this, including the fix. My email received a reply saying we don't support Linux.

I wrote back that I wasn't asking for their help, I was giving them an answer that they could use to help others and again they wrote that they don't support Linux.

At that point, I wrote a snail mail letter to customer service, explaining what was wrong, how to fix it, and that they could at least tell their tech people about it.

I do feel I was po, but never received an answer. A few days later I read about more massive losses for them, so I would think they'd want to try to keep their customers.

(Hypocrite that I am, they still have the best cash back offer for credit card use of the cards I have, so I still use them.)

[zmjjmz]

Funnily enough, Opera seems to work fine with all these websites you guys are complaining about.

[Whiffle]

Funnily enough...this thread is only 3 years old...