support ticketing system

[pinoyskull]

Guys,

Can you suggest a good ticketing system, siempre yung opensource, yung katulad ng RT

[loell]

siguro ditrack ?

or otrs2?

[raxso]

Simple Ticket System based on Ruby on Rails

http://www.simpleticket.net/

Or ETicket

http://eticket.sourceforge.net/

[daxumaming]

I'm using a simple ticketing system, DanPHPSupport. It integrates a knowledgebase as well. Very effective and fast for me, but seems to lack a few features that some people need. But for me, it's an all-in-one ticketing script.

[business.geek]

In my previous, I was able to deploy oneorzero ticket system, its quie straight forward and has an integrated knowledgebase, segration from users and supporters, etc.

check it out at:

www.oneorzero.com

You can also check:

http://www.glpi-project.org/?lang=en

It integrates IT Asset Management, Resource Managemetn as well as Ticekt / support management.

cheers!

[elitejones]

i suggest u webamoeba ticket system.. hope it'll work for u.. thanks..

source:.importantticket.com/

[angheloko]

Mantis
(http://www.mantisbt.org/)

[pinoyskull]

wow, na revive old thread ko, hehehe

anyways, dito sa office we use Redmine (http://www.redmine.org) :)

[lisati]

Hmmmm, old thread brought to the staff's notice by spam, now to be closed.

How about Hesk (http://www.hesk.com/)? It's FREE.