Talk Talk Broadband

[jgrabham]

This is what I just told the talktalk technical support people

"Due to my recent upgrade to an Ubuntu 7.04 powered computer, I can no longer use my Thompson Speedtouch 330 USB modem, as there is no driver support. I can now only access the internet on" my notebook. Is it possible for you to tell me where an ASDL modem which connects via an RJ45 socket can be obtained?"


I'm not going to start on how many lies I told there, but I'll let you all know how it goes!

[blazercist]

point being?

[bonzodog]

I would just purchase an ADSL modem with ethernet, and then get the settings off the speedtouch modem.

I am on TalkTalk Phone services here in Ireland, but use UPC Ireland (was ntl) for TV and BB.

[jgrabham]

I would just purchase an ADSL modem with ethernet, and then get the settings off the speedtouch modem.

I am on TalkTalk Phone services here in Ireland, but use UPC Ireland (was ntl) for TV and BB.


yes, but might as well try and get a free one out of talktalk!

[mips]

yes, but might as well try and get a free one out of talktalk!

They only give the modems away for free. The routers they sell.

Just buy a cheap one from an online store somewhere.

[DoctorMO]

They only give the modems away for free. The routers they sell.

Just buy a cheap one from an online store somewhere.

He's asking them for a modem, the ethernet is a link not a route. thus not a router. if it had more than 1 ethernet and maybe wireless then we can talk router.

I'd never accept BB from anyone if the boxes didn't come with eth

[jgrabham]

He's asking them for a modem, the ethernet is a link not a route. thus not a router. if it had more than 1 ethernet and maybe wireless then we can talk router.

I'd never accept BB from anyone if the boxes didn't come with eth

I'm only 14, so I can't choose the ISP, I personally wouldn't get talktalk, but my mum likes it because its free.

[jgrabham]

FINALLY got a reply

Thank you for your e-mail regarding your modem.

I do understand the value of your concern and the importance of your e-mail.

I can confirm that you can buy the modem from us by simply replying to this e-mail
requesting for a smart ax modem or you can contact our Sales Department on 028 905
31677 and order a modem from them. Our modem will cost £29.99.

If you have any other enquiries please reply directly to this email, or you can
contact our Customer Service Team on 0870 444 1820 (Please note that this is free
from a TalkTalk landline).

For technical support please contact Broadband Technical Support on 0870 087 8777
(Free from a TalkTalk landline, calls from all other provider will be charged at
standard rates). You can also email broadbandsupport@talktalk.co.uk or visit our
website at http://www.aol.co.uk/talktalk

Yours sincerely,
Masonwabe Tuntulwana
TalkTalk Correspondence Department.


Worst response ever!

[purdy hate machine]

Sounds reasonable.

[StevenHarper]

Hi I have made a Package to make Speedtouch modems work : and I have tested it with talktalk : it works

You can download it here

http://www.squeezedonkey.com/svn/linux/trunk/releases/

and read about it here

http://www.squeezedonkey.com/wiki/linux/index.php?title=Main_Page

and a forum thread is here

http://ubuntuforums.org/showthread.php?t=445701

p.s you will want to use PPPoA for your connection

good luck

Please post in that Thread if it works or if you need any help

Steve

[jgrabham]

My PCs in a bit of a mood right now, I'll get back to you later