encompass
January 12th, 2007, 10:15 AM
To help promote linux in my little way...
I had purchased what, hardware wise, worked best with linux. Everything worked with the built in open source drivers that came with ubuntu. Everything but the webcam. But I don't care about that. To tell you, it was the Asus A7F series. One of the lower end versions but non the less a very good laptop.
They didn't offer it without windows so I asked that I get a refund because I don't agree with the licence of MS windows that I was about to use. They told me I needed to talk to Microsoft. Now I have never had nicer people to talk to then those MS people and they told me I need to talk to the Seller of the PC, called back to the seller I told them it was back in their hands. The nice lady at MS said that they will contact the seller and take care of things from there.
I told the seller they would be contacted and hoped everything would be settled. MS called me back and told me I need to contact Asus. Well with one email and about 4 phone calls, I still don't have a response from them about the license. In-fact they never answered their phones, it just kept ringing, not even on hold.
This morning, I got the announcement that my seller would be willing to refund my perchase with a product of choice. I offered a new Backpack for my PC and they accepts. About 65€.
Great huh!?
Not over yet. I still want to get my money back from Asus. This money will go directly to ubuntu for the great help that they have been over these years. Thanks Linux, thanks canonical, thanks community, and thanks seller, and Microsoft.
I had purchased what, hardware wise, worked best with linux. Everything worked with the built in open source drivers that came with ubuntu. Everything but the webcam. But I don't care about that. To tell you, it was the Asus A7F series. One of the lower end versions but non the less a very good laptop.
They didn't offer it without windows so I asked that I get a refund because I don't agree with the licence of MS windows that I was about to use. They told me I needed to talk to Microsoft. Now I have never had nicer people to talk to then those MS people and they told me I need to talk to the Seller of the PC, called back to the seller I told them it was back in their hands. The nice lady at MS said that they will contact the seller and take care of things from there.
I told the seller they would be contacted and hoped everything would be settled. MS called me back and told me I need to contact Asus. Well with one email and about 4 phone calls, I still don't have a response from them about the license. In-fact they never answered their phones, it just kept ringing, not even on hold.
This morning, I got the announcement that my seller would be willing to refund my perchase with a product of choice. I offered a new Backpack for my PC and they accepts. About 65€.
Great huh!?
Not over yet. I still want to get my money back from Asus. This money will go directly to ubuntu for the great help that they have been over these years. Thanks Linux, thanks canonical, thanks community, and thanks seller, and Microsoft.