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View Full Version : [SOLVED] Installed Ubuntu 16.04.1 Desktop AMD 64 And Now Can't Boot To Hard Drive


racerxsixtynine
March 20th, 2020, 01:04 AM
I have a brand new motherboard, ASUS Prime Z370-AII, Intel Core i5-8400 CPU @ 2.80GHz x 6 core, 64gigs of RAM, and a 1 terabyte hard disc. I run the installation from a DVD, and when it says it has successfully installed it needs to reboot. So I reboot the machine, and it wants me to remove the installation disc and hit any key to reboot.

Hitting any key does nothing, hitting enter causes a cursor to return down the left side of the screen. So I remove the disc and hard boot the machine. When it reboots it says:

Reboot and Select proper Boot Device
or Insert Boot Media in selected Boot Device and press a key_

If I reboot and enter the BIOS, without the install DVD in the drive, I can see the hard drive listed in the BIOS but not available as a bootable drive option.


I restart the machine again, and enter the UEFI BIOS, and the only boot options are:

SATA6G_2: ASUS DRW-24B1ST

UEFI: ASUS DRW-24B1ST j(1443MB)

I select one for first and the other for second.

I restart the machine again, and am presented with the choice to try Ubuntu without installing, Install Ubuntu, OEM Install and Check the disc. If I select the first choice Ubuntu runs from the installation disc. I can see the hard drive with the recently installed operating system, but cannot find any options to select it as a bootable drive so I can reboot the machine and boot to the hard drive.

If I select the second choice, I am cautioned that there is already an operating system installed, and do I want to overwrite it, or install alongside it in another partition. Choosing the overwrite option tales me down a never ending circle of install, over and over again. Choosing the second doesn't make any sense, as ultimately I will run out of room to install parallel operating systems.

I'm not an OEM, so the third choice is a non starter.

The check disc option ended when after several hours of it running I pressed the power button until the machine shut down and went to bed.

This is frustrating.

No, this is maddening.


I tried searching this problem and all I find are people who have tried installing Ubuntu alongside of Windows 10 (yuck!) or in top of it. I have not done either of these things, as I refuse to move from Windows 7 Pro on my other computers.

Can someone here please help me figure this out?

Thanks in advance,
Racer
CatKiller
March 20th, 2020, 04:30 AM
Your UEFI settings are the likely culprit.

Two likely candidates are the boot mode of your install media, or your drive settings.

If your machine is set to boot in UEFI mode rather than Legacy/CSM/BIOS mode (which is likely, since it's new) but your install media was set to boot in BIOS mode (you would get a choice with new USB drives, but not old crappy ones; I have no idea about your optical drive) then Ubuntu will install in BIOS mode, which then won't boot since your machine is booting in UEFI mode.

I think the second is more likely; many manufacturers default to having the drives set as RAID since Windows prefers that. Ubuntu needs the drives to be AHCI.
Impavidus
March 20th, 2020, 10:25 AM
I wouldn't install 16.04.1 on brand new hardware. It has a kernel that's 4 years old. Better try 18.04.4 or 19.10, which come with a kernel only 6 months old.

The check disk option shouldn't take that long, just long enough to read all package files on the live disk. You may have a bad live disk.

Most new hardware (less than ~12 years old) can boot from usb, which is more convenient than dvd.
ajgreeny
March 20th, 2020, 11:44 AM
How did you create the DVD installation disk?
It is, as impavidus said, far easier and quicker to use a USB flash drive and the disk check should take about 2 - 3 minutes only, so I also think your DVD must be faulty.
racerxsixtynine
March 21st, 2020, 01:19 AM
How did you create the DVD installation disk?

I downloaded the iso, then burned it in Windows.
racerxsixtynine
March 21st, 2020, 01:21 AM
Ubuntu needs the drives to be AHCI.

So you are saying I should set the drive properties to AHCI in the BIOS then?
racerxsixtynine
March 21st, 2020, 01:33 AM
Your UEFI settings are the likely culprit.

Two likely candidates are the boot mode of your install media, or your drive settings.

If your machine is set to boot in UEFI mode rather than Legacy/CSM/BIOS mode (which is likely, since it's new) but your install media was set to boot in BIOS mode (you would get a choice with new USB drives, but not old crappy ones; I have no idea about your optical drive) then Ubuntu will install in BIOS mode, which then won't boot since your machine is booting in UEFI mode.

I think the second is more likely; many manufacturers default to having the drives set as RAID since Windows prefers that. Ubuntu needs the drives to be AHCI.

So just now I tried to install Ubuntu from the try Ubuntu desktop that runs from the install disc, using the button on the sidebar. As it progressed this is the message I get:

"This machine's firmware has started the installer in UEFI mode but it looks like there may be existing operating systems already installed using "BIOS compatibility mode". If you continue to install Debian in UEFI mode, it might be difficult to reboot the machine into any BIOS-mode operating systems later."

Is this what you are talking about?
CatKiller
March 21st, 2020, 02:23 AM
So you are saying I should set the drive properties to AHCI in the BIOS then?

Yes.


Is this what you are talking about?

Yes.
racerxsixtynine
March 21st, 2020, 02:24 AM
Yes.



Yes.


Well thank you. I'll make the change and see how it goes.

Cover me, I'm going in . . . . . .
racerxsixtynine
March 21st, 2020, 02:27 AM
By the way, this machine also has four 4 terabyte drives in it that I plan to use as a RAID array, for backup of my photos and music. Is it a realistic expectation that I can set up the RAID and manage it with the Ubuntu OS?
CatKiller
March 21st, 2020, 02:34 AM
I think that setting is for booting from Optane (which I don't think Linux supports, although it's not something I've looked into, particularly), rather than RAID proper. My understanding is that RAID works fine, and that mdadm is the preferred method. Again, not something that I've played with: I have a NAS but the Synology software takes care of everything without me needing to know the specifics.
racerxsixtynine
March 21st, 2020, 03:50 AM
Ubuntu needs the drives to be AHCI.


So you are saying I should set the drive properties to AHCI in the BIOS then?


Yes.



Well thank you. I'll make the change and see how it goes.

Cover me, I'm going in . . . . . .

Well that seems to have fixed it. I have booted to the hard drive and shut down successfully several times now.

Thank you for the help!
racerxsixtynine
March 21st, 2020, 02:59 PM
I wouldn't install 16.04.1 on brand new hardware. It has a kernel that's 4 years old. Better try 18.04.4 or 19.10, which come with a kernel only 6 months old.

By the way, after successfully getting Ubuntu to boot from the hard drive, it prompted me to update to 19.10. I went ahead and did that, via the network connection, and all seems OK so far . . . .

Again, thanks to all for the help!

Racer
ajgreeny
March 22nd, 2020, 02:31 PM
Great news.
Please mark as SOLVED from Thread Tools at the to as it's a great help for those searching the forum.
racerxsixtynine
March 22nd, 2020, 02:52 PM
Please mark as SOLVED from Thread Tools at the to as it's a great help for those searching the forum.

Um, I did, thank you.

Yesterday.


https://live.staticflickr.com/65535/49686932152_25e1533c2d_o.jpg


https://live.staticflickr.com/65535/49686631091_e9fae76013_o.jpg

Am I missing something?