abalone542
March 16th, 2020, 09:05 PM
Hello,
I had ubuntu 19.04 installed alongside windows on my computer. I decided to launch the update to 19.10. When i came back after sometime there was only a message along the lines of "oops something went wrong, try to login again". Now every time I try to launch I only have a purple screen. Following a comment I saw I tried to change the "quiet splash" setting to "nosplash" in grub. Now I get the following screen at launch (first image) : https://imgur.com/a/hDWQY3D . Is there something I can do to get back to a working version of ubuntu while keeping the documents I have on my computer ?
edit : as additionnal information. When I try to enter recovery mode, whatever the version available to me, I get back to the first "something went wrong, try again and logout" screen. When I press logout, unlike the previous time an empty application bar appears on the left as well as the top bar with the shutdown option but i can't click on them.
I had ubuntu 19.04 installed alongside windows on my computer. I decided to launch the update to 19.10. When i came back after sometime there was only a message along the lines of "oops something went wrong, try to login again". Now every time I try to launch I only have a purple screen. Following a comment I saw I tried to change the "quiet splash" setting to "nosplash" in grub. Now I get the following screen at launch (first image) : https://imgur.com/a/hDWQY3D . Is there something I can do to get back to a working version of ubuntu while keeping the documents I have on my computer ?
edit : as additionnal information. When I try to enter recovery mode, whatever the version available to me, I get back to the first "something went wrong, try again and logout" screen. When I press logout, unlike the previous time an empty application bar appears on the left as well as the top bar with the shutdown option but i can't click on them.