Unable to upgrade from 19.04 to 19.10

[mcsheffrey]

When trying to upgrade from software updater I get a message : "A problem occurred during the update. This is usually some sort of network problem, check network connectivity and retry".
Everything looks fine in the network.
Tried running the upgrade from terminal and these are the results:
~ ] $sudo do-release-upgrade -c -d
[sudo] password for roy:
Checking for a new Ubuntu release
Upgrades to the development release are only
available from the latest supported release.
[~ ] $

Any suggestions.

[Bashing-om]

mcsheffrey; Hello

The -d switch is (D)evelopment. 19.10 is no longer in development; try the command to release upgrade with no switches,
Please advise of results.



my bit to try and help

[mcsheffrey]

Ok, re-ran the upgrade from terminal and got the same error:

Error during update


A problem occurred during the update. This is usually some sort of
network problem, please check your network connection and retry.




Restoring original system state

There is something that it doesn't like... Everything else is working fine, network wise.

[Bashing-om]

mcsheffrey; Hummm ...

A source issue - PPA ?

Show us -between code tags to maintain formatting:


cat -n /etc/apt/sources.list
tail -v -n +1 /etc/apt/sources.list.d/*



gots to be a reason

[mcsheffrey]

Here's the output:


$cat -n /etc/apt/sources.list
1 # deb cdrom:[Ubuntu 17.10 _Artful Aardvark_ - Release amd64 (20171018)]/ artful main restricted
2
3 # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
4 # newer versions of the distribution.
5 deb http://ca.archive.ubuntu.com/ubuntu/ disco main restricted
6 # deb-src http://ca.archive.ubuntu.com/ubuntu/ artful main restricted
7
8 ## Major bug fix updates produced after the final release of the
9 ## distribution.
10 deb http://ca.archive.ubuntu.com/ubuntu/ disco-updates main restricted
11 # deb-src http://ca.archive.ubuntu.com/ubuntu/ artful-updates main restricted
12
13 ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
14 ## team. Also, please note that software in universe WILL NOT receive any
15 ## review or updates from the Ubuntu security team.
16 deb http://ca.archive.ubuntu.com/ubuntu/ disco universe
17 # deb-src http://ca.archive.ubuntu.com/ubuntu/ artful universe
18 deb http://ca.archive.ubuntu.com/ubuntu/ disco-updates universe
19 # deb-src http://ca.archive.ubuntu.com/ubuntu/ artful-updates universe
20
21 ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
22 ## team, and may not be under a free licence. Please satisfy yourself as to
23 ## your rights to use the software. Also, please note that software in
24 ## multiverse WILL NOT receive any review or updates from the Ubuntu
25 ## security team.
26 deb http://ca.archive.ubuntu.com/ubuntu/ disco multiverse
27 # deb-src http://ca.archive.ubuntu.com/ubuntu/ artful multiverse
28 deb http://ca.archive.ubuntu.com/ubuntu/ disco-updates multiverse
29 # deb-src http://ca.archive.ubuntu.com/ubuntu/ artful-updates multiverse
30
31 ## N.B. software from this repository may not have been tested as
32 ## extensively as that contained in the main release, although it includes
33 ## newer versions of some applications which may provide useful features.
34 ## Also, please note that software in backports WILL NOT receive any review
35 ## or updates from the Ubuntu security team.
36 deb http://ca.archive.ubuntu.com/ubuntu/ disco-backports main restricted universe multiverse
37 # deb-src http://ca.archive.ubuntu.com/ubuntu/ artful-backports main restricted universe multiverse
38
39 ## Uncomment the following two lines to add software from Canonical's
40 ## 'partner' repository.
41 ## This software is not part of Ubuntu, but is offered by Canonical and the
42 ## respective vendors as a service to Ubuntu users.
43 deb http://archive.canonical.com/ubuntu disco partner
44 # deb-src http://archive.canonical.com/ubuntu artful partner
45
46 deb http://ca.archive.ubuntu.com/ubuntu/ disco-security main restricted
47 # deb-src http://security.ubuntu.com/ubuntu artful-security main restricted
48 deb http://ca.archive.ubuntu.com/ubuntu/ disco-security universe
49 # deb-src http://security.ubuntu.com/ubuntu artful-security universe
50 deb http://ca.archive.ubuntu.com/ubuntu/ disco-security multiverse
51 # deb-src http://security.ubuntu.com/ubuntu artful-security multiverse
52 # deb http://repo.acestream.org/ubuntu/ raring main # disabled on upgrade to bionic
53 # deb-src http://repo.acestream.org/ubuntu/ raring main
54 # deb https://dl.winehq.org/wine-builds/ubuntu/ bionic main # disabled on upgrade to bionic
55 # deb-src https://dl.winehq.org/wine-builds/ubuntu/ artful main
56 deb http://ca.archive.ubuntu.com/ubuntu/ disco-proposed restricted main universe multiverse
57 deb https://deb.torproject.org/torproject.org disco main
58 deb https://deb.torproject.org/torproject.org disco main
59 deb https://deb.torproject.org/torproject.org disco main
60 deb https://deb.torproject.org/torproject.org disco main
61 deb https://deb.torproject.org/torproject.org disco main
[~ ] $

and[~ ] $tail -v -n +1 /etc/apt/sources.list.d/*==> /etc/apt/sources.list.d/alexlarsson-ubuntu-flatpak-disco.list <==


==> /etc/apt/sources.list.d/alexlarsson-ubuntu-flatpak-disco.list.save <==


==> /etc/apt/sources.list.d/danielrichter2007-ubuntu-grub-customizer-artful.list <==
# deb http://ppa.launchpad.net/danielrichter2007/grub-customizer/ubuntu bionic main # disabled on upgrade to bionic
# deb-src http://ppa.launchpad.net/danielrichter2007/grub-customizer/ubuntu artful main


==> /etc/apt/sources.list.d/danielrichter2007-ubuntu-grub-customizer-artful.list.distUpgrade <==
# deb http://ppa.launchpad.net/danielrichter2007/grub-customizer/ubuntu bionic main # disabled on upgrade to bionic
# deb-src http://ppa.launchpad.net/danielrichter2007/grub-customizer/ubuntu artful main


==> /etc/apt/sources.list.d/danielrichter2007-ubuntu-grub-customizer-artful.list.save <==
# deb http://ppa.launchpad.net/danielrichter2007/grub-customizer/ubuntu bionic main # disabled on upgrade to bionic
# deb-src http://ppa.launchpad.net/danielrichter2007/grub-customizer/ubuntu artful main


==> /etc/apt/sources.list.d/gezakovacs-ubuntu-ppa-cosmic.list <==


==> /etc/apt/sources.list.d/gezakovacs-ubuntu-ppa-cosmic.list.save <==


==> /etc/apt/sources.list.d/google-chrome.list <==
### THIS FILE IS AUTOMATICALLY CONFIGURED ###
# You may comment out this entry, but any other modifications may be lost.
# deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main


==> /etc/apt/sources.list.d/google-chrome.list.distUpgrade <==
### THIS FILE IS AUTOMATICALLY CONFIGURED ###
# You may comment out this entry, but any other modifications may be lost.
# deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main


==> /etc/apt/sources.list.d/google-chrome.list.save <==
### THIS FILE IS AUTOMATICALLY CONFIGURED ###
# You may comment out this entry, but any other modifications may be lost.
# deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main


==> /etc/apt/sources.list.d/ivideon.list <==
# deb http://packages.ivideon.com/ubuntu stable non-free # disabled on upgrade to bionic


==> /etc/apt/sources.list.d/ivideon.list.distUpgrade <==
# deb http://packages.ivideon.com/ubuntu stable non-free # disabled on upgrade to bionic


==> /etc/apt/sources.list.d/ivideon.list.save <==
# deb http://packages.ivideon.com/ubuntu stable non-free # disabled on upgrade to bionic


==> /etc/apt/sources.list.d/opera-beta.list <==
# This file makes sure that Opera Browser is kept up-to-date
# as part of regular system upgrades


# deb https://deb.opera.com/opera-beta/ stable non-free #Opera Browser (final releases) disabled on upgrade to bionic


==> /etc/apt/sources.list.d/opera-beta.list.distUpgrade <==
# This file makes sure that Opera Browser is kept up-to-date
# as part of regular system upgrades


# deb https://deb.opera.com/opera-beta/ stable non-free #Opera Browser (final releases) disabled on upgrade to bionic


==> /etc/apt/sources.list.d/opera-beta.list.save <==
# This file makes sure that Opera Browser is kept up-to-date
# as part of regular system upgrades


# deb https://deb.opera.com/opera-beta/ stable non-free #Opera Browser (final releases) disabled on upgrade to bionic


==> /etc/apt/sources.list.d/opera.list <==
deb http://deb.opera.com/opera-stable/ stable non-free


==> /etc/apt/sources.list.d/opera.list.distUpgrade <==
deb http://deb.opera.com/opera-stable/ stable non-free


==> /etc/apt/sources.list.d/opera.list.save <==
deb http://deb.opera.com/opera-stable/ stable non-free


==> /etc/apt/sources.list.d/opera-stable.list <==
# This file makes sure that Opera Browser is kept up-to-date
# as part of regular system upgrades


# deb https://deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases) disabled on upgrade to bionic


==> /etc/apt/sources.list.d/opera-stable.list.distUpgrade <==
# This file makes sure that Opera Browser is kept up-to-date
# as part of regular system upgrades


# deb https://deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases) disabled on upgrade to bionic


==> /etc/apt/sources.list.d/opera-stable.list.save <==
# This file makes sure that Opera Browser is kept up-to-date
# as part of regular system upgrades


# deb https://deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases) disabled on upgrade to bionic


==> /etc/apt/sources.list.d/otto-kesselgulasch-ubuntu-gimp-artful.list <==
# deb http://ppa.launchpad.net/otto-kesselgulasch/gimp/ubuntu bionic main # disabled on upgrade to bionic
# deb-src http://ppa.launchpad.net/otto-kesselgulasch/gimp/ubuntu artful main


==> /etc/apt/sources.list.d/otto-kesselgulasch-ubuntu-gimp-artful.list.distUpgrade <==
# deb http://ppa.launchpad.net/otto-kesselgulasch/gimp/ubuntu bionic main # disabled on upgrade to bionic
# deb-src http://ppa.launchpad.net/otto-kesselgulasch/gimp/ubuntu artful main


==> /etc/apt/sources.list.d/otto-kesselgulasch-ubuntu-gimp-artful.list.save <==
# deb http://ppa.launchpad.net/otto-kesselgulasch/gimp/ubuntu bionic main # disabled on upgrade to bionic
# deb-src http://ppa.launchpad.net/otto-kesselgulasch/gimp/ubuntu artful main


==> /etc/apt/sources.list.d/teamviewer.list <==
### TeamViewer DEB repository list


### NOTE: Manual changes to this file
### - prevent it from being updated by TeamViewer package updates
### - will be lost after using the 'teamviewer repo' command
### The original file can be restored with this command:
### cp /opt/teamviewer/tv_bin/script/teamviewer.list /etc/apt/sources.list.d/teamviewer.list
### which has the same effect as 'teamviewer repo default'


### NOTE: It is preferred to use the following commands to edit this file:
### teamviewer repo - show current repository configuration
### teamviewer repo default - restore default configuration
### teamviewer repo disable - disable the repository
### teamviewer repo main [stable] - make all TeamViewer packages available (default)
### teamviewer repo tv13 [stable] - make TeamViewer 13 packages available
### stable omit preview and beta releases




### Choose stable main to receive updates for TeamViewer 13 and upcoming major releases
### Choose preview main to receive early updates for TeamViewer 13 and to receive major beta releases


### Choose stable tv13 to receive updates for TeamViewer 13
### Choose preview tv13 to receive early updates for TeamViewer 13


# deb http://linux.teamviewer.com/deb stable main # disabled on upgrade to bionic
# deb http://linux.teamviewer.com/deb preview main # disabled on upgrade to bionic


# deb http://linux.teamviewer.com/deb stable tv13
# deb http://linux.teamviewer.com/deb preview tv13


==> /etc/apt/sources.list.d/teamviewer.list.distUpgrade <==
### TeamViewer DEB repository list


### NOTE: Manual changes to this file
### - prevent it from being updated by TeamViewer package updates
### - will be lost after using the 'teamviewer repo' command
### The original file can be restored with this command:
### cp /opt/teamviewer/tv_bin/script/teamviewer.list /etc/apt/sources.list.d/teamviewer.list
### which has the same effect as 'teamviewer repo default'


### NOTE: It is preferred to use the following commands to edit this file:
### teamviewer repo - show current repository configuration
### teamviewer repo default - restore default configuration
### teamviewer repo disable - disable the repository
### teamviewer repo main [stable] - make all TeamViewer packages available (default)
### teamviewer repo tv13 [stable] - make TeamViewer 13 packages available
### stable omit preview and beta releases




### Choose stable main to receive updates for TeamViewer 13 and upcoming major releases
### Choose preview main to receive early updates for TeamViewer 13 and to receive major beta releases


### Choose stable tv13 to receive updates for TeamViewer 13
### Choose preview tv13 to receive early updates for TeamViewer 13


# deb http://linux.teamviewer.com/deb stable main # disabled on upgrade to bionic
# deb http://linux.teamviewer.com/deb preview main # disabled on upgrade to bionic


# deb http://linux.teamviewer.com/deb stable tv13
# deb http://linux.teamviewer.com/deb preview tv13


==> /etc/apt/sources.list.d/teamviewer.list.dpkg-dist <==
### TeamViewer DEB repository list


### NOTE: Manual changes to this file
### - prevent it from being updated by TeamViewer package updates
### - will be lost after using the 'teamviewer repo' command
### The original file can be restored with this command:
### cp /opt/teamviewer/tv_bin/script/teamviewer.list /etc/apt/sources.list.d/teamviewer.list
### which has the same effect as 'teamviewer repo default'


### NOTE: It is preferred to use the following commands to edit this file:
### teamviewer repo - show current repository configuration
### teamviewer repo default - restore default configuration
### teamviewer repo disable - disable the repository
### teamviewer repo stable - make all regular TeamViewer packages available (default)
### teamviewer repo preview - additionally, make feature preview packages available
### teamviewer repo development - additionally, make the latest development packages available




deb http://linux.teamviewer.com/deb stable main


# deb http://linux.teamviewer.com/deb preview main
# deb http://linux.teamviewer.com/deb development main


==> /etc/apt/sources.list.d/teamviewer.list.save <==
### TeamViewer DEB repository list


### NOTE: Manual changes to this file
### - prevent it from being updated by TeamViewer package updates
### - will be lost after using the 'teamviewer repo' command
### The original file can be restored with this command:
### cp /opt/teamviewer/tv_bin/script/teamviewer.list /etc/apt/sources.list.d/teamviewer.list
### which has the same effect as 'teamviewer repo default'


### NOTE: It is preferred to use the following commands to edit this file:
### teamviewer repo - show current repository configuration
### teamviewer repo default - restore default configuration
### teamviewer repo disable - disable the repository
### teamviewer repo main [stable] - make all TeamViewer packages available (default)
### teamviewer repo tv13 [stable] - make TeamViewer 13 packages available
### stable omit preview and beta releases




### Choose stable main to receive updates for TeamViewer 13 and upcoming major releases
### Choose preview main to receive early updates for TeamViewer 13 and to receive major beta releases


### Choose stable tv13 to receive updates for TeamViewer 13
### Choose preview tv13 to receive early updates for TeamViewer 13


# deb http://linux.teamviewer.com/deb stable main # disabled on upgrade to bionic
# deb http://linux.teamviewer.com/deb preview main # disabled on upgrade to bionic


# deb http://linux.teamviewer.com/deb stable tv13
# deb http://linux.teamviewer.com/deb preview tv13


==> /etc/apt/sources.list.d/team-xbmc-ubuntu-ppa-artful.list <==
# deb http://ppa.launchpad.net/team-xbmc/ppa/ubuntu cosmic main # disabled on upgrade to bionic disabled on upgrade to cosmic
# deb-src http://ppa.launchpad.net/team-xbmc/ppa/ubuntu artful main
# deb-src http://ppa.launchpad.net/team-xbmc/ppa/ubuntu artful main


==> /etc/apt/sources.list.d/team-xbmc-ubuntu-ppa-artful.list.distUpgrade <==
# deb http://ppa.launchpad.net/team-xbmc/ppa/ubuntu cosmic main # disabled on upgrade to bionic disabled on upgrade to cosmic
# deb-src http://ppa.launchpad.net/team-xbmc/ppa/ubuntu artful main
# deb-src http://ppa.launchpad.net/team-xbmc/ppa/ubuntu artful main


==> /etc/apt/sources.list.d/team-xbmc-ubuntu-ppa-artful.list.save <==
# deb http://ppa.launchpad.net/team-xbmc/ppa/ubuntu cosmic main # disabled on upgrade to bionic disabled on upgrade to cosmic
# deb-src http://ppa.launchpad.net/team-xbmc/ppa/ubuntu artful main
# deb-src http://ppa.launchpad.net/team-xbmc/ppa/ubuntu artful main


==> /etc/apt/sources.list.d/team-xbmc-ubuntu-ppa-bionic.list <==
# deb-src http://ppa.launchpad.net/team-xbmc/ppa/ubuntu bionic main


==> /etc/apt/sources.list.d/team-xbmc-ubuntu-ppa-bionic.list.distUpgrade <==
# deb-src http://ppa.launchpad.net/team-xbmc/ppa/ubuntu bionic main


==> /etc/apt/sources.list.d/team-xbmc-ubuntu-ppa-bionic.list.save <==
# deb-src http://ppa.launchpad.net/team-xbmc/ppa/ubuntu bionic main


==> /etc/apt/sources.list.d/ubuntu-wine-ubuntu-ppa-bionic.list <==


==> /etc/apt/sources.list.d/ubuntu-wine-ubuntu-ppa-bionic.list.save <==


==> /etc/apt/sources.list.d/vikoadi-ubuntu-ppa-cosmic.list <==


==> /etc/apt/sources.list.d/vikoadi-ubuntu-ppa-cosmic.list.save <==


==> /etc/apt/sources.list.d/virtualbox.list <==
deb http://download.virtualbox.org/virtualbox/debian disco contrib


==> /etc/apt/sources.list.d/virtualbox.list.distUpgrade <==
deb http://download.virtualbox.org/virtualbox/debian disco contrib


==> /etc/apt/sources.list.d/webupd8team-ubuntu-tor-browser-artful.list <==
# deb http://ppa.launchpad.net/webupd8team/tor-browser/ubuntu bionic main # disabled on upgrade to bionic
# deb-src http://ppa.launchpad.net/webupd8team/tor-browser/ubuntu artful main


==> /etc/apt/sources.list.d/webupd8team-ubuntu-tor-browser-artful.list.distUpgrade <==
# deb http://ppa.launchpad.net/webupd8team/tor-browser/ubuntu bionic main # disabled on upgrade to bionic
# deb-src http://ppa.launchpad.net/webupd8team/tor-browser/ubuntu artful main


==> /etc/apt/sources.list.d/webupd8team-ubuntu-tor-browser-artful.list.save <==
# deb http://ppa.launchpad.net/webupd8team/tor-browser/ubuntu bionic main # disabled on upgrade to bionic
# deb-src http://ppa.launchpad.net/webupd8team/tor-browser/ubuntu artful main


==> /etc/apt/sources.list.d/wine-ubuntu-test-builds-cosmic.list <==


==> /etc/apt/sources.list.d/wine-ubuntu-test-builds-cosmic.list.save <==


==> /etc/apt/sources.list.d/wine-ubuntu-wine-builds-cosmic.list <==


==> /etc/apt/sources.list.d/wine-ubuntu-wine-builds-cosmic.list.save <==
[~ ] $

[Bashing-om]

mcsheffrey; welp ----

/etc/apt/sources.list:
lines 57 - 61 are duplicates, remove them.

/etc/apt/sources.list.d/*:
I know nothing of teamviewer, however I can not get the link to complete. Disable this source " deb http://linux.teamviewer.com/deb stable main"

Now try again


sudo apt update
sudo apt upgrade



how now brown cow ?

[mcsheffrey]

I can't find where I can remove the teamviewer PPA, under "other software" in softrware update it isn't ticked off.
Help pls. Tks Roy

[Bashing-om]

mcsheffrey; sure :)

In the 3rd party file etc/apt/sources.list.d/

I did miss-direct you - the directory (teamviewer.list.dpkg-dist) will not be parsed in any event. I see that on the 3rd look :)


==> /etc/apt/sources.list.d/teamviewer.list.dpkg-dist <==
### TeamViewer DEB repository list


### NOTE: Manual changes to this file
### - prevent it from being updated by TeamViewer package updates
### - will be lost after using the 'teamviewer repo' command
### The original file can be restored with this command:
### cp /opt/teamviewer/tv_bin/script/teamviewer.list /etc/apt/sources.list.d/teamviewer.list
### which has the same effect as 'teamviewer repo default'


### NOTE: It is preferred to use the following commands to edit this file:
### teamviewer repo - show current repository configuration
### teamviewer repo default - restore default configuration
### teamviewer repo disable - disable the repository
### teamviewer repo stable - make all regular TeamViewer packages available (default)
### teamviewer repo preview - additionally, make feature preview packages available
### teamviewer repo development - additionally, make the latest development packages available




deb http://linux.teamviewer.com/deb stable main


# deb http://linux.teamviewer.com/deb preview main
# deb http://linux.teamviewer.com/deb development main



does the upgrade run clean ?


easy to miss

[mcsheffrey]

Still no luck, I also removed teamviewer using "sudo apt-get --purge remove teamviewer", and nothing. No sure what else to try, welcome any other ideas. Thanks.

[ubfan1]

I was surprised to see the claim that manually added PPAs get disabled upon upgrades (except for a few problems like graphics-drivers, etc). Nevertheless, try manually disabling them, then try an update/upgrade. I see another later thread with a problem like this too.

[mcsheffrey]

Ok, I disabled all the added PPa's and the upgrade worked. Thank you very much for all your help, much appreciated. Roy

[mcsheffrey]

Removed the added PPAs and then everything worked. Thank you very much for your help, much appreciated. Roy

[Bashing-om]

mcsheffrey; Great !

A relief that all worked out :)

Please mark this thread solved;
aides others seeking the solution,
helps keep the forum clean and
precludes others miss-directing efforts to aid.
https://wiki.ubuntu.com/UnansweredPostsTeam/SolvedThreads


all's well that ends well