scpatl4now
October 26th, 2019, 07:00 PM
I have been dealing with this for several months now on 19.04 and now 19.10, and through process of elimination have ruled out the following
Multiple runs of testing memory...no errors
Ran processor stress test...no crash
Its not a problem with over taxing my system since it has never crashed playing games like Cities Skylines through Steam.
Have ruled out electrical problems
I have the latest BIOS (from Sept 24th)
I also tried KDE and plasma desktop same behavior always when Firefox running, so a Gnome specific problem ruled out
This is my system info:
System:
Host: scott-System-DISCO Kernel: 5.3.0-19-generic x86_64 bits: 64
Desktop: Gnome 3.34.1 Distro: Ubuntu 19.10 (Eoan Ermine)
Machine:
Type: Desktop Mobo: ASUSTeK model: PRIME X370-PRO v: Rev X.0x
serial: <filter> UEFI [Legacy]: American Megatrends v: 5220
date: 09/12/2019
CPU:
Topology: 8-Core model: AMD Ryzen 7 1700X bits: 64 type: MT MCP
L2 cache: 4096 KiB
Speed: 1880 MHz min/max: 2200/3400 MHz Core speeds (MHz): 1: 1890 2: 1883
3: 1870 4: 1888 5: 1935 6: 1886 7: 1891 8: 1890 9: 1882 10: 1886 11: 1887
12: 1888 13: 1887 14: 1887 15: 1888 16: 2065
Graphics:
Device-1: NVIDIA GP107 [GeForce GTX 1050 Ti] driver: nvidia v: 440.26
Display: x11 server: X.Org 1.20.5 driver: nvidia
unloaded: fbdev,modesetting,nouveau,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: GeForce GTX 1050 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 440.26
Audio:
Device-1: NVIDIA GP107GL High Definition Audio driver: snd_hda_intel
Device-2: AMD Family 17h HD Audio driver: snd_hda_intel
Sound Server: ALSA v: k5.3.0-19-generic
Network:
Device-1: Intel I211 Gigabit Network driver: igb
IF: enp7s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 7.11 TiB used: 2.72 TiB (38.3%)
ID-1: /dev/sda vendor: Western Digital model: WD10EZEX-08WN4A0
size: 931.51 GiB
ID-2: /dev/sdb type: USB vendor: Buffalo model: HD-GDU3 size: 1.82 TiB
ID-3: /dev/sdc vendor: Maxtor model: STM3500630AS size: 465.76 GiB
ID-4: /dev/sdd type: USB vendor: Western Digital model: WD My Book 25EE
size: 2.73 TiB
ID-5: /dev/sde vendor: Seagate model: ST3320620AS size: 298.09 GiB
ID-6: /dev/sdf vendor: Seagate model: ST1000DX002-2DV162 size: 931.51 GiB
Partition:
ID-1: / size: 480.73 GiB used: 14.36 GiB (3.0%) fs: ext4 dev: /dev/sdf1
ID-2: /home size: 434.16 GiB used: 101.31 GiB (23.3%) fs: ext4
dev: /dev/sdf2
Sensors:
System Temperatures: cpu: 43.5 C mobo: 39.0 C gpu: nvidia temp: 55 C
Fan Speeds (RPM): cpu: 711 fan-2: 2402 fan-3: 978 fan-5: 0 fan-6: 1305
gpu: nvidia fan: 0%
Info:
Processes: 414 Uptime: 34m Memory: 31.17 GiB used: 2.36 GiB (7.6%)
Shell: bash inxi: 3.0.36
The only thing I can point to is Firefox since that is the only constant thus far. Like I said it is random. Sometimes I can go a couple of days something a couple of hours, but only when FF is running. I have read elsewhere that when caught in an infinite loop, Firefox wont spit out an error, but will freeze the entire system. When it freezes mouse and keyboard are not responsive, but I am able to do
ALT+ SYSRQ + R E I S U B to restart the system.
I dont know how to troubleshoot a Firefox error and would like some help trying
I have created a new profile also and had same thing happen.
Multiple runs of testing memory...no errors
Ran processor stress test...no crash
Its not a problem with over taxing my system since it has never crashed playing games like Cities Skylines through Steam.
Have ruled out electrical problems
I have the latest BIOS (from Sept 24th)
I also tried KDE and plasma desktop same behavior always when Firefox running, so a Gnome specific problem ruled out
This is my system info:
System:
Host: scott-System-DISCO Kernel: 5.3.0-19-generic x86_64 bits: 64
Desktop: Gnome 3.34.1 Distro: Ubuntu 19.10 (Eoan Ermine)
Machine:
Type: Desktop Mobo: ASUSTeK model: PRIME X370-PRO v: Rev X.0x
serial: <filter> UEFI [Legacy]: American Megatrends v: 5220
date: 09/12/2019
CPU:
Topology: 8-Core model: AMD Ryzen 7 1700X bits: 64 type: MT MCP
L2 cache: 4096 KiB
Speed: 1880 MHz min/max: 2200/3400 MHz Core speeds (MHz): 1: 1890 2: 1883
3: 1870 4: 1888 5: 1935 6: 1886 7: 1891 8: 1890 9: 1882 10: 1886 11: 1887
12: 1888 13: 1887 14: 1887 15: 1888 16: 2065
Graphics:
Device-1: NVIDIA GP107 [GeForce GTX 1050 Ti] driver: nvidia v: 440.26
Display: x11 server: X.Org 1.20.5 driver: nvidia
unloaded: fbdev,modesetting,nouveau,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: GeForce GTX 1050 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 440.26
Audio:
Device-1: NVIDIA GP107GL High Definition Audio driver: snd_hda_intel
Device-2: AMD Family 17h HD Audio driver: snd_hda_intel
Sound Server: ALSA v: k5.3.0-19-generic
Network:
Device-1: Intel I211 Gigabit Network driver: igb
IF: enp7s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 7.11 TiB used: 2.72 TiB (38.3%)
ID-1: /dev/sda vendor: Western Digital model: WD10EZEX-08WN4A0
size: 931.51 GiB
ID-2: /dev/sdb type: USB vendor: Buffalo model: HD-GDU3 size: 1.82 TiB
ID-3: /dev/sdc vendor: Maxtor model: STM3500630AS size: 465.76 GiB
ID-4: /dev/sdd type: USB vendor: Western Digital model: WD My Book 25EE
size: 2.73 TiB
ID-5: /dev/sde vendor: Seagate model: ST3320620AS size: 298.09 GiB
ID-6: /dev/sdf vendor: Seagate model: ST1000DX002-2DV162 size: 931.51 GiB
Partition:
ID-1: / size: 480.73 GiB used: 14.36 GiB (3.0%) fs: ext4 dev: /dev/sdf1
ID-2: /home size: 434.16 GiB used: 101.31 GiB (23.3%) fs: ext4
dev: /dev/sdf2
Sensors:
System Temperatures: cpu: 43.5 C mobo: 39.0 C gpu: nvidia temp: 55 C
Fan Speeds (RPM): cpu: 711 fan-2: 2402 fan-3: 978 fan-5: 0 fan-6: 1305
gpu: nvidia fan: 0%
Info:
Processes: 414 Uptime: 34m Memory: 31.17 GiB used: 2.36 GiB (7.6%)
Shell: bash inxi: 3.0.36
The only thing I can point to is Firefox since that is the only constant thus far. Like I said it is random. Sometimes I can go a couple of days something a couple of hours, but only when FF is running. I have read elsewhere that when caught in an infinite loop, Firefox wont spit out an error, but will freeze the entire system. When it freezes mouse and keyboard are not responsive, but I am able to do
ALT+ SYSRQ + R E I S U B to restart the system.
I dont know how to troubleshoot a Firefox error and would like some help trying
I have created a new profile also and had same thing happen.