Display problem - new desktop PC

[satimis]

Hi all,

Just finished building a new desktop PC with following configuration:


RAM Corsair Vengeance RGB PRO CMW32GX4M2C3200C16 DDR4 3200MHz 32GB Kit (16GB*2)
CPU AMD Ryzen 5 3400G YD3400CCPU BOX w/Cooler
Motherboard ASUS PRIME X570-P/CSM X570,AM4 Socket,USB3.2,PCIe 4.0 M.2 ATX M/B
HDD Samsung 2TB 860 EVO Series MZ-76E2T0BW 2.5" SATA3 6Gb/s SSD


I'm still running an old 25" DELL 3K display (Resolution 2560x1440) and now shopping a >30" 4K display.

I'm now test-building Ubuntu 16.04 desktop on an 180G SSD Drive. The PC is now up running but it is still working on a [Build-in Display], resolution [1024x768(4:3)]. No other selection is available?

Please advise how to fix the problem. I need a driver from AMD or from ASUS?

Please advise. Thanks in advance.

Regards
satimis

[Dennis N]

Drivers for integrated graphics come with the kernel. You may need a newer version of Ubuntu than 16.04 to get a later kernel.

[satimis]

Drivers for integrated graphics come with the kernel. You may need a newer version of Ubuntu than 16.04 to get a later kernel.
Thanks for your advice.

Whether you meant upgrade it to Ubuntu 18.04 ? I can do it. This is only a test installation.

On terminal:
========
$ uname -r

4.15.0-65-generic


$ uname -a

Linux SSD180G 4.15.0-65-generic #74~16.04.1-Ubuntu SMP Wed Sep 18 09:51:44 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux


$ lsb_release -a

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.6 LTS
Release: 16.04
Codename: xenial


$ lsb_release -r

Release: 16.04



https://kernel.ubuntu.com/~kernel-ppa/mainline


......
......
[DIR] v5.3.1/ 2019-09-21 07:32 -
[DIR] v5.3.2/ 2019-10-01 11:44 -
[DIR] v5.3.3/ 2019-10-05 16:08 -
[DIR] v5.3.4/ 2019-10-05 16:35 -
[DIR] v5.3.5/ 2019-10-07 19:37 -
[DIR] v5.3.6/ 2019-10-11 18:34 -
[DIR] v5.3.7/ 2019-10-18 13:17 -
[DIR] v5.3/ 2019-09-15 23:31 -


I suppose the latest version of linux kernel is

[DIR] v5.3.7/ 2019-10-18 13:17 -


Regards
satimis

[1fallen]

Installing the HWE stack is simple:

Desktop


sudo apt install --install-recommends linux-generic-hwe-16.04 xserver-xorg-hwe-16.04

Server


sudo apt install --install-recommends linux-generic-hwe-16.04
Which will bring in Kernel "v5.3"

[Dennis N]

I believe 3400G was released earlier this year, so you might need Ubuntu 19.10 to get the latest graphics driver - it uses 5.3 kernels.

[1fallen]

I believe 3400G was released earlier this year, so you might need Ubuntu 19.10 to get the latest graphics driver - it uses 5.3 kernels.

Thanks for pointing that out: https://github.com/M-Bab/linux-kernel-amdgpu-binaries

[satimis]

I believe 3400G was released earlier this year, so you might need Ubuntu 19.10 to get the latest graphics driver - it uses 5.3 kernels.
Hi,

19.10 is not LTS

[1fallen]

Hi,

19.10 is not LTS

Just for fun try to add "amdgpu.dc=1" to the boot parameters. For 4.15 kernel.

[ubfan1]

Neither is the HEW, so you get 9 month support either way on the 5.3 kernel (which I think you need). In any case, have you updated your firmware? All sorts of fixes have been recently released.

[satimis]

Hi all,

Thanks for your advice.

I couldn't install the Setup CD, coming with the motherboard, without wine running.

Insert CD on CD Writer it popup


Reading "Setup.exe"
Please wait
[Cancel]


The CD was runnning and the popup notice was hanging there for prolonged time and closed finally with following warning popup

An error occurred while loading the archive
[Close]


Files on CD (please see screenshot_cd_01.png attached)

CD
Setup.exe

isolinux (folder)

data (folder)
src (folder)
boot.cat
isolinux.bin
isolinux.cfg


data (folder)

boot.ima

bootmsg.txt;
A Bootable DVD/CD is detected. Press ENTER to boot from the DVD/CD.
If no key is pressed within 5 seconds, the system will boot from next priority device automatically.

memdisk


src (folder)

FDOEMCD.builder.zip
FDOEMCD.source.zip
FDOEMCD.source-tools.zip


LinuxDrivers (folder)

readme.txt;
Note: Please update to the latest Linux Kernel for motherboard chipset and components support.


On following ASUS link;
https://www.asus.com/hk-en/Motherboards/PRIME-X570-P/HelpDesk_BIOS/
BIOS & FIRMWARE
Only BIOS
undefined 1201 2019/09/12

No Firmware found. I already download the BIOS and will update the motherboard BIOS later.

Nothing found on [Driver & Tools]


Is there any way to install Setup.exe without wine ?

Thanks

Regards
satimis

[ubfan1]

If the setup.exe is not a Windows executable, you might try running it under freedos. Download a copy from the net. I've never done this myself.

[satimis]

Hi all,

I have received a discouraging reply in writing from ASUS Technical Support in response to my email in re of resolution problem. It said that the motherboard PRIME X570-P is for Windows 10 64bit and no software available for Linux.

Then I have to solving the resolution problem myself.

Performed following Tests.

Test-1
====
$ sudo apt install wine

Insert CD on the Writer
Popup

You have just inserted a medium. Choose what application to lauch
[Ask what to do ]
-> OK


The Popup window closed and nothing happend

Again;
On CD folder
click Setup.exe
popup

[An error occurred while loading the archive
[close]]



Test-2
====
On Terminal upgrade Ubuntu 16.04 to 18.04
⟫ sudo apt update && sudo apt upgrade
⟫ sudo reboot
⟫ sudo do-release-upgrade
.......
.......

It took a while upgrade to Ubuntu 18.04.3 LTS. After finished rebooted PC.

Ubuntu 18.04 is up running but still the Display resolution is 1020x768 (4:3), no other resolutions are available.

$ uname -r

4.15.0-66-generic


$ uname -a

Linux SSD180G 4.15.0-66-generic #75-Ubuntu SMP Tue Oct 1 05:24:09 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux



Test-3
====
Found an old WD HDD, 180G, and installed Ubuntu 19.10 on it, using an USB installer. Installation went throught without problem. The screen looked as a high resolution one.

After finished and reboot. It boots to a dark screen finally.

Suggestion would be appreciated.

Regards
satimis

[ubfan1]

If setup.exe is not a Windows executable, you might be able to run it under freedos (download from the web).

[Bashing-om]

satimis; Hello-

AMD graphics ? You may also consider updating the firmware:
https://www.phoronix.com/scan.php?page=news_item&px=Ubuntu-19.10-Radeon-RX-5700
https://www.phoronix.com/scan.php?page=news_item&px=AMDVLK-2019.Q4.1-Released

These offer enhanced monitor supports, and Yes 19.10 has the better support for newer hardware.


my bit to try and help

[Dennis N]

I think the CD is for installing Windows drivers. No use to you unless you are installing Windows.

After finished and reboot. It boots to a dark screen finally.
You may need to add some extra boot parameters to the GRUB_CMDLINE_LINUX_DEFAULT= in /etc/default/grub
https://wiki.ubuntu.com/Kernel/KernelBootParameters
Someone familiar with AMD boot problems in these recent systems (not me) can probably suggest what to try, and/or you can do some Google research.

[satimis]

satimis; Hello-

AMD graphics ? You may also consider updating the firmware:
https://www.phoronix.com/scan.php?page=news_item&px=Ubuntu-19.10-Radeon-RX-5700
https://www.phoronix.com/scan.php?page=news_item&px=AMDVLK-2019.Q4.1-Released

These offer enhanced monitor supports, and Yes 19.10 has the better support for newer hardware.


my bit to try and help
Hi,

Thanks for your advice and links. I'll try them on Ubuntu 18.04 later. Now I manage making Ubuntu 19.10 running. Please see my now posting below

satimis

[satimis]

Hi folks,

Lot of thanks for your continue support. Now I make Ubuntu 19.04 working. Wonderful it supports higher resolution on screen.

Ubuntu 19.04
$ uname -r

5.3.0-19-generic


$ uname -a

Linux WD180G 5.3.0-19-generic #20-Ubuntu SMP Fri Oct 18 09:04:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux


Screen Resolution:
2560 x 1440 (16.9)
(Remark: It is the highest resolution of my DELL Display. I'm prepared purchasing a 4K display)

The CD doesn't work here, autorun having no effect. It is for Windows.

[autorun]
open = Bin\Instv2.exe
icon = asus.ico


I'll come back after making further test on Ubuntu 18.04

Regards
satimis

[satimis]

Install the latest Linux kernel on Ubuntu 18.04

Steps performed as follows;

1)
Update, upgrade and verify running kernel

$ sudo apt update && sudo apt dist-upgrade && sudo apt autoremove

$ uname -r
4.15.0-66-generic

2)
Install UKUU

$ sudo add-apt-repository ppa:teejee2008/ppa
$ sudo apt-get update && sudo apt-get install ukuu


3)
Upgrading Ubuntu 18.04 kernel to latest version
From Activities -> ukuu
to start "Ubuntu Kernel Update Utility"

Running Linux 4.15.0.66.75(ubuntu) ~ Linux 5.4.7 available


select Linux 5.3.7 v5.3.7 --> click [Install]

after finish
Booting previous kernels (warning window popup)
Screenshot_booting_previous_kernel.png
--> OK

Reboot Ubuntu 18.04

$ uname -r

5.3.7-050307-generic


Wonderful;
Screen resolution 2560 x 1440 (16.9)

Regards
satimis

[Dennis N]

Glad to hear you got it working. The key was getting the latest kernel to support your graphics. Two questions:
1) Test 3 of post #12 with Ubuntu 19.10 apparently failed with 5.3 kernel - booting to dark screen. What was the problem there? How did you correct it?
2) In post #17, did you used the ppa to get that 5.3 in Ubuntu 19.04?

Prompted by your post, I just read this article on ukuu:
https://www.omgubuntu.co.uk/2017/02/ukuu-easy-way-to-install-mainline-kernel-ubuntu
Based on the information there, I think the best solution would be to use Ubuntu 19.10 where the kernel is fully supported. The wiki link there states this about mainline kernels:
"These kernels are not supported and are not appropriate for production use." That would concern me.

[satimis]

Two questions:
1) Test 3 of post #12 with Ubuntu 19.10 apparently failed with 5.3 kernel - booting to dark screen. What was the problem there? How did you correct it?

I just reinstalled it. I suppose the first installation was not successful. The WD 160G hdd is a very old stuff resting on the shelves for long time and also the 8G USB stick is an aged stuff



2) In post #17, did you used the ppa to get that 5.3 in Ubuntu 19.04?
No, it is the original kernel of the 19.10 ISO



Prompted by your post, I just read this article on ukuu:
https://www.omgubuntu.co.uk/2017/02/ukuu-easy-way-to-install-mainline-kernel-ubuntu
Based on the information there, I think the best solution would be to use Ubuntu 19.10 where the kernel is fully supported. The wiki link there states this about mainline kernels:
"These kernels are not supported and are not appropriate for production use." That would concern me.
Thanks for your information. I'm also reluctant to run 19.10 because I'll use it as host of VirtualBox. Next April 20.04 will be out.

I'll perform another 2 tests later;

Test-1
Test Bashing-om's suggestion on Ubuntu 16.04

Test-2
Test Bashing-om's suggestion on Ubuntu 18.04

I'll come back after the tests, posting the test result here.

Furthermore I don't know whether my new PC will support 4K resolution? I'm now starting shopping a 4K display and will know it afterwards.


satimis

[satimis]

Hi all,

Performed following tests according to the advice of Bashing-om on #14
https://www.phoronix.com/scan.php?page=news_item&px=Ubuntu-19.10-Radeon-RX-5700

Test-1
Install Ubuntu 16.04 desktop on WD160G hdd. After Ubuntu 16.04 is up running.

On Terminal:-
$ uname -r

4.15.0-66-generic


$ xrandr

xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1024 x 768, current 1024 x 768, maximum 1024 x 768
default connected primary 1024x768+0+0 0mm x 0mm
1024x768 76.00*


$ git clone git://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git
$ cd linux-firmware/
$ sudo cp -va amdgpu/ /lib/firmware/
$ sudo update-initramfs -u

Installation went through without complaint
$ sudo reboot

Still the same screen resolution.

On Terminal
$ xrandr

xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1024 x 768, current 1024 x 768, maximum 1024 x 768
default connected primary 1024x768+0+0 0mm x 0mm
1024x768 76.00*


$ uname -r

4.15.0-66-generic



Test-2
Install Ubuntu 18.04 on WD160G hdd. After Ubuntu 18.04 is up running.

To my surprise Ubuntu 18.04 works on;
CPU AMD Ryzen 5 3400G YD3400CCPU BOX w/Cooler
Motherboard ASUS PRIME X570-P/CSM X570,AM4 Socket,USB3.2,PCIe 4.0 M.2 ATX M/B

$ uname -r

5.0.0-32-generic


$ xrandr

Screen 0: minimum 320 x 200, current 2560 x 1440, maximum 16384 x 16384
HDMI-A-0 connected primary 2560x1440+0+0 (normal left inverted right x axis y axis) 553mm x 311mm
2560x1440 59.95*+
2048x1152 60.00
1920x1200 59.95
1920x1080 60.00 60.00 50.00 59.94 30.00 25.00 24.00 29.97 23.98
1600x1200 60.00
1680x1050 59.88
1280x1024 75.02 60.02
1440x900 59.95
1200x960 59.99
1280x800 59.95
1152x864 75.00
1280x720 60.00 50.00 59.94
1024x768 75.03 60.00
800x600 75.00 60.32
720x576 50.00
720x480 60.00 59.94
640x480 75.00 60.00 59.94
720x400 70.08


Linux kernel 5.0v works on;

CPU AMD Ryzen 5 3400G YD3400CCPU BOX w/Cooler
Motherboard ASUS PRIME X570-P/CSM X570,AM4 Socket,USB3.2,PCIe 4.0 M.2 ATX M/B


My only explanation is on previous test on #18 that Ubuntu 18.04 was upgraded from Ubuntu 16.04 and it retented the old kernel version.

My conclusion is;

CPU AMD Ryzen 5 3400G YD3400CCPU BOX w/Cooler
Motherboard ASUS PRIME X570-P/CSM X570,AM4 Socket,USB3.2,PCIe 4.0 M.2 ATX M/B
support Linxu Kernel 5.0v

satimis

[Dennis N]

To my surprise Ubuntu 18.04 works on;
CPU AMD Ryzen 5 3400G YD3400CCPU BOX w/Cooler
Motherboard ASUS PRIME X570-P/CSM X570,AM4 Socket,USB3.2,PCIe 4.0 M.2 ATX M/B
$ uname -r
5.0.0-32-generic

Same kernel as I have. You must have installed a point release, later than 18.04 or 18.04.1. Then you get the more recent kernel.

dmn@Sydney:~$ inxi -S
System: Host: Sydney Kernel: 5.0.0-31-generic x86_64 bits: 64
Desktop: Gnome 3.28.4 Distro: Ubuntu 18.04.3 LTS

This motherboard is also Asus, but dating from 2014 (Intel H97 chipset).
Have fun with your new computer. Must be a relief to have everything working.
If I had your board, I would only use NVMe drives to take better advantage of the PCIe 4.0.

[satimis]

- snip -
Must be a relief to have everything working.

I'm still struggling on font size of Ubuntu 18.04. I prefer the font size of Ubuntu 16.04.



If I had your board, I would only use NVMe drives to take better advantage of the PCIe 4.0.
I'm now looking at;
Kingston A2000 NVMe PCle SSD 1TB (SA2000M8/1000G)
https://www.pcworld.com/article/3430765/kingston-a2000-nvme-ssd-fast-and-cheap-at-10-cents-per-gigabyte.html

Its price is acceptable. 2TB is little bid expensive.

satimis

[satimis]

Hi Dennis N,

Just found following 2 articles

1)
NVMe vs SATA: What's the difference and which is faster?
https://www.microcontrollertips.com/why-nvme-ssds-are-faster-than-sata-ssds/

2)
Using an NVMe SSD with an HDD
https://forums.tomshardware.com/threads/using-an-nvme-ssd-with-an-hdd.3296560/
May 16, 2018 #3


However...don't be automatically sucked into the "NVMe is OMG faster!" concept.
Yes, they are faster at some tasks. But not 10x faster than an SSD.

And in some uses, 0x faster.


satimis

[Dennis N]

You might like this "Explaining Computers" Video on NVMe SSD, SATA SSD,and HD drive speeds. He does some "real world" speed comparisons.
https://youtu.be/kvHUVcgo8xY

If you have a mixed system like mine with NVMe SSD and SATA SSDs, transferring data between the drives is going to be limited to the SATA speed. The only time I think you can get the fast NVMe speed is when you read and write just on the NVMe drive. My SATA SSD drive is also m.2 so that I can eliminate the power and data cables for all the SSDs. I have no HDDs, so no drive cables at all.

The 2014 Asus board has just one m.2 slot, so I have to use it for the SATA SSD. The NVMe SSD is plugged into the PCIe 3 x 16 slot using an adapter card.

[satimis]

You might like this "Explaining Computers" Video on NVMe SSD, SATA SSD,and HD drive speeds. He does some "real world" speed comparisons.
https://youtu.be/kvHUVcgo8xY

If you have a mixed system like mine with NVMe SSD and SATA SSDs, transferring data between the drives is going to be limited to the SATA speed. The only time I think you can get the fast NVMe speed is when you read and write just on the NVMe drive. My SATA SSD drive is also m.2 so that I can eliminate the power and data cables for all the SSDs. I have no HDDs, so no drive cables at all.

The 2014 Asus board has just one m.2 slot, so I have to use it for the SATA SSD. The NVMe SSD is plugged into the PCIe 3 x 16 slot using an adapter card.
Thanks for your link.

This will be my first time using PCIe SSD drive. I suppose I need a PCIe model for my ASUS PRIME X570-P motherboard (fitting into the PCIe slot) as demonstrated on below video;
The fastest SSD for gaming, and one big problem
https://www.youtube.com/watch?v=ggIjr5Z0N10

If I'm wrong please advise me.

This PCIe SSD drive is solely running as host of VirtualBox VMs (about 30VMs), no communication with other drive. There will be only 2 drives on this new PC, the PCIe SSD drive and a WD 4TB HDD which is solely for storage of old data, mainly text and pdf files and photos etc.

I found;
1)
ADATA 2TB XPG SX8200 Pro M.2 2280 ASX8200PNP-2TT-C 3D Nand PCIe Gen3 x4 NVMe 1.3 SSD
ADATA Expands XPG SX8200 Pro Range with 2TB Model
https://www.anandtech.com/show/14732/adata-expands-xpg-sx8200-pro-range-with-2-tb-model

2)
Intel 2TB SSD 660p SSDPEKNW020T8X1 M.2 2280 3D2 QLC PCIe NVMe 3.0 x4 SSD
Intel SSD 660p Series
2.0TB, M.2 80mm PCIe 3.0 x4, 3D2, QLC
https://ark.intel.com/content/www/us/en/ark/products/149403/intel-ssd-660p-series-2-0tb-m-2-80mm-pcie-3-0-x4-3d2-qlc.html

Their price is acceptable to me. Upon receipt of your reply clarifying its mounting/interface I'll shop for them tomorrow.

Thanks in advance.

Regards
satimis

[Dennis N]

Consumer PCIe SSDs usually are sold as m.2 drives and plug into your m.2 connector to access the PCIe bus, A few, like the one in your first video, are larger and plug into a PCIe slot. Regardless of where they plug in, they all use the NVMe drive controller. You would want to get an PCIe NVMe m.2 drive since you have the m.2 connectors. Don't get a SATA m.2 drive!

The Explaining Computers video showed the difference between PCIe 3.0 and PCIe 4.0 speeds. The second standard is twice as fast. Your board is PCIe 4.0 but supports PCIe 3.0 also (backward compatable). The example drives you link run at PCIe 3.0 speeds. A drive that can run at faster PCIe 4.0 speed is currently rather new and or course more expensive. New Egg currently only shows 23 such drives, but hundreds of PCIe 3.0 drives.

PCIe 3.0 x 4
second number is how many data lanes the drive uses. PCI 3.0 x 4 is theoretically twice as fast as PCI 3.0 x 2.

Watch this video a few times to get all this PCIe stuff straight:
https://youtu.be/PrXwe21biJo

[satimis]

Hi Dennis N,

I have following PCIe SSD purchased and installed on the new desktop PC.

Intel 1TB SSD 660p SSDPEKNW010T8X1 M.2 2280 3D2 QLC PCIe NVMe 3.0 x4 SSD


The price of 1TB SSD PCIe NVMe 4.0 x4 is more than double that of PCIe NVMe 3.0 x4. I'll wait until its price stable than I'll purchase a 2TB SSD PCIe NVMe 4.0 x4 package.

There are 2 kinds of interface;
1. M.2 SSD interface
How To Install M.2 SSD Installation | Intel 600p SSD & Maximus VIII Gene
https://www.youtube.com/watch?v=NyTiEJ5psEY

2. HHHL cartridge interface
The fastest SSD for gaming, and one big problem
https://www.youtube.com/watch?v=ggIjr5Z0N10

Both of them are on market and ASUS Prime X570-P motherboard takes both of them. I got M.2 SSD interface.

Now Ubuntu 18.04 desktop is running on the 1TB PCIe 3.0 x4 SSD. I have installed "gnome-tweak-tool" to fix small fonts problem.

Update motherboard BIOS:
I thinks folks on Ubuntu forum are more knowledgeable than the technical support of ASUS. I asked them in writing whether I need to update the BIOS of my new motherboard. If YES then HOW. I'm now waiting for 2 days without a reply.

Actually I have all steps of updating motherboard BIOS on my database. I expect to double confirm with them the steps avoiding making the PC unable to boot after updating BIOS.

Now the remaining work for me is to get a new 4K display to pair my new PC. I am now targeting at;
DELL UP3216Q 32" 4K display;
Dell UltraSharp 32 Ultra HD 4K Monitor with PremierColor - UP3216Q
https://www.dell.com/en-us/work/shop/dell-ultrasharp-32-ultra-hd-4k-monitor-with-premiercolor-up3216q/apd/210-afln/monitors-monitor-accessories

Its price is NOT cheaper.

Also I'm looking at
Dell UltraSharp 32 4K USB-C Monitor: U3219Q
https://www.dell.com/en-us/shop/dell-ultrasharp-32-4k-usb-c-monitor-u3219q/apd/210-aqzz/monitors-monitor-accessories

The price of the latter is cheaper.

There is no urgency. I'll make an intensive search first before purchaseing the new 32" 4K display.

I'll come back afterwards

Thanks

Regards
satimis

[Dennis N]

I think you will like the m.2 NVMe SSD. Asus has EZ Flash utility in UEFI setup for upgrading. That's what I used.

[satimis]

I think you will like the m.2 NVMe SSD.
Yes, it is small in size. When the price of 4.0 x4 NVMe SSD becomes stable I'll get a 2TB M.2 PCIe SSD.



Asus has EZ Flash utility in UEFI setup for upgrading. That's what I used.
Whether you meant;
To Update the BIOS by USB as described in following article?
[Motherboard] ASUS EZ Flash 3 - Introduction
https://www.asus.com/us/support/FAQ/1012815/

Current BIOS version of my ASUS motherboard;
$ sudo dmidecode -s bios-version

0604


I already have the latest BIOS download on ASUS website and extracted;
https://www.asus.com/hk-en/Motherboards/PRIME-X570-P/HelpDesk_BIOS/
Extracted file:
PRIME-X570-P-ASUS-1201.CAP

I'm now waiting for the reply from ASUS technical support to my question in writing in re of the steps upgrading BIOS. It is already 3 days !!!

Regards
satimis

[Dennis N]

I already have the latest BIOS download on ASUS website and extracted;
https://www.asus.com/hk-en/Motherboa...HelpDesk_BIOS/
Extracted file:
PRIME-X570-P-ASUS-1201.CAP
This is from my notes for BIOS upgrade method if you want to give it a try:
------------------------------------------------------------------------
I downloaded the bios file from Asus support. It is a zip file, and you need to save the extracted CAP file to an FAT32 drive with one partition. I started from cold start, F2 to enter bios, plugged in the flash drive. F7 to Advanced Mode, then to Tools. Start EZ Flash tool, and follow the onscreen directions.

When it was done, the system rebooted, and I was asked to select and read the file again to complete the process. I did so, fixed the boot order, turned off fast boot, selected Other OS to turn off secure boot, saved and exited. My grub menu booted up. Later, I had to go back and re-enable kvm (vt-x) in the cpu tab or else my virtual machine wouldn't work.
--------------------------------------------------------------------------
Support Article I think I used:
https://www.asus.com/us/support/FAQ/1012815/

[satimis]

This is from my notes for BIOS upgrade method if you want to give it a try:
------------------------------------------------------------------------
I downloaded the bios file from Asus support. It is a zip file, and you need to save the extracted CAP file to an FAT32 drive with one partition. I started from cold start, F2 to enter bios, plugged in the flash drive. F7 to Advanced Mode, then to Tools. Start EZ Flash tool, and follow the onscreen directions.

When it was done, the system rebooted, and I was asked to select and read the file again to complete the process. I did so, fixed the boot order, turned off fast boot, selected Other OS to turn off secure boot, saved and exited. My grub menu booted up. Later, I had to go back and re-enable kvm (vt-x) in the cpu tab or else my virtual machine wouldn't work.
--------------------------------------------------------------------------
Support Article I think I used:
https://www.asus.com/us/support/FAQ/1012815/
Hi Dennis N,

Performed BIOS update as follows;

1)
Download the latest BIOS of ASUS motherboard PRIME X570-P on ASUS Website and depress the file as;
PRIME-X570-P-ASUS-1201.CAP

2)
Format an USB stick as FAT32 and copy "PRIME-X570-P-ASUS-1201.CAP" on it.

3)
Follow the steps on your link;
[Motherboard] ASUS EZ Flash 3 - Introduction
https://www.asus.com/us/support/FAQ/1012815/

to perform BIOS update. It went through without problem. The update time took about 4 minutes to complete as indicated on the "Progressing" bar.

4)
After finished the computer rebooted automatically. It took a while with the warning popup;

Don't turn off or reset the computer ......


I have to mention here that the computer was switched off automatically finally. I haven't touched any key. The computer was on without disconnected from electricity supply.

Then I have to switch OFF/ON the main and booted the computer again
================================================== ====

5)
Finally the computer booted up and started Ubuntu 18.04 desktop.

6)
On Terminal ran;
$ sudo dmidecode | less > bios_20191030.txt

# dmidecode 3.1
Getting SMBIOS data from sysfs.
SMBIOS 3.2.0 present.
# SMBIOS implementations newer than version 3.1.1 are not
# fully supported by this version of dmidecode.
Table at 0xDA3E8000.

Handle 0x0000, DMI type 0, 26 bytes
BIOS Information
Vendor: American Megatrends Inc.
Version: 1201
Release Date: 09/09/2019
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 16 MB
Characteristics:
PCI is supported
APM is supported
BIOS is upgradeable
BIOS shadowing is allowed
Boot from CD is supported
Selectable boot is supported
BIOS ROM is socketed
EDD is supported
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 kB floppy services are supported (int 13h)
3.5"/2.88 MB floppy services are supported (int 13h)
Print screen service is supported (int 5h)
8042 keyboard services are supported (int 9h)
Serial services are supported (int 14h)
Printer services are supported (int 17h)
ACPI is supported
USB legacy is supported
BIOS boot specification is supported
Targeted content distribution is supported
UEFI is supported
BIOS Revision: 5.14

Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: System manufacturer
Product Name: System Product Name
Version: System Version
Serial Number: System Serial Number
UUID: 1CF18EF1-8664-F6CA-F79F-04D9F57D0E40
Wake-up Type: Power Switch
SKU Number: SKU
Family: To be filled by O.E.M.

Handle 0x0002, DMI type 2, 15 bytes
Base Board Information
Manufacturer: ASUSTeK COMPUTER INC.
Product Name: PRIME X570-P
Version: Rev X.0x
Serial Number: 190753869002923
Asset Tag: Default string
Features:
Board is a hosting board
Board is replaceable
Location In Chassis: Default string
Chassis Handle: 0x0003
Type: Motherboard
Contained Object Handles: 0

Handle 0x0003, DMI type 3, 22 bytes
Chassis Information
Manufacturer: Default string
Type: Desktop
Lock: Not Present
Version: Default string
Serial Number: Default string
Asset Tag: Default string
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: None
OEM Information: 0x00000000
Height: Unspecified
Number Of Power Cords: 1
Contained Elements: 0
SKU Number: Default string
......


Lot of thanks for your help.

The remaining work for me is to purchase a 4K >32" display.

I have read several online documents;
- Go curved or flat display.
- Comparing different model and makers, such as Dell, Asus, Samsung, ViewSonic etc.
- Paying more for a height adjustment model ?
etc.

My preference is a 40" 4K display but I couldn't sort out the problem of the overhead cabinet on my desk.

I'll come back afterwards.

Remark:
Up to now I haven't received any reply from ASUS Technical Support re steps of update BIOS concerned.

Regards
satimis