View Full Version : [ubuntu] No USB in ubuntu-19.10-preinstalled-server-arm64+raspi3.img.xz with Raspberry Pi 4
keyboarderror2
October 17th, 2019, 07:38 PM
I'm not able to get keyboard or mouse access or any USB at all on a Raspberry Pi 4 as far as I can tell. I can't investigate. The 32 bit ubuntu-19.10-preinstalled-server-armhf+raspi3.img.xz works ok, but I need 64 bit for some things. Please fix!
davis-a
October 18th, 2019, 11:01 AM
Can confirm same issue on pi 4.
Initially I thought it was not accepting keyboard input. After seeing this post I plugged in a few usb sticks and none show up when using $lsblk
Kradenko
October 18th, 2019, 11:49 AM
Hi,
Same problem here. Raspberry Pi 4 - 4GB. No keyboards response at first boot.
johnsarge
October 18th, 2019, 01:04 PM
Same issue. Was so excited too...
icolumbro
October 18th, 2019, 02:56 PM
Same problem here with 64 bit image. Raspberry Pi 4 (4 GB), I can connect via SSH but I can't use USB keyboard and mouse...
alexander-agnarson
October 18th, 2019, 05:48 PM
Same issue here. No keyboard or mouse working with 64bit 19.10. Using a Raspberry Pi 4 (4GB).
uRock
October 18th, 2019, 06:51 PM
Has anyone filed a bug report? https://help.ubuntu.com/community/ReportingBugs
uRock
October 18th, 2019, 06:55 PM
There's a bug report here. Jump in, look at it, and click affects me at the top. https://bugs.launchpad.net/ubuntu/+bug/1848703
uRock
October 18th, 2019, 07:01 PM
Does anyone know what package handles this so we can get the bugs assigned to it?
alexander-agnarson
October 18th, 2019, 07:26 PM
There's a bug report here. Jump in, look at it, and click effects me at the top. https://bugs.launchpad.net/ubuntu/+bug/1848703
Done. Thanks for the link.
deadflowr
October 18th, 2019, 07:32 PM
Here's an on-going thread over at snapcraft:
https://forum.snapcraft.io/t/support-for-raspberry-pi-4/11970/14
Nevermind this isn't about the core images.
uRock
October 18th, 2019, 07:34 PM
Done. Thanks for the link.
Anytime! Hopefully the package it is pertaining to gets added to the report so they can get it fixed.
davis-a
October 19th, 2019, 01:37 AM
Anytime! Hopefully the package it is pertaining to gets added to the report so they can get it fixed.
I filed the bug, but I'm not sure which package to flag it against. Should I flag it against the kernel package?
alexander-agnarson
October 19th, 2019, 02:00 PM
I filed the bug, but I'm not sure which package to flag it against. Should I flag it against the kernel package?
Another report here, under linux-raspi2 (Ubuntu): https://bugs.launchpad.net/ubuntu/+source/linux-raspi2/+bug/1848790
uRock
October 19th, 2019, 03:54 PM
I filed the bug, but I'm not sure which package to flag it against. Should I flag it against the kernel package?
Another report here, under linux-raspi2 (Ubuntu): https://bugs.launchpad.net/ubuntu/+source/linux-raspi2/+bug/1848790
Thanks both! The assignee on the one alexandar-agnarson linked has reproduced the issue, so I am hopeful they'll get it knocked out.
khowe
October 19th, 2019, 10:19 PM
User on lingon on raspberry pi forum posted the following:
The USB-problem concerning the Raspberry Pi 4GB RAM model might be due to the issue seen earlier that using more RAM than 3072 MB breaks the USB:
https://www.raspberrypi.org/forums/viewtopic.php?f=63&t=246766&start=25
The issue was solved by a kernel patch:
https://www.raspberrypi.org/forums/viewtopic.php?f=63&t=246766&start=50#p1517839
and the kernel patch was this one:
https://github.com/raspberrypi/linux/issues/3093#issuecomment-520269280
khowe
October 20th, 2019, 01:25 PM
Work around until kernel is patched:
Setting total_mem=3072 in /boot/firmware/usercfg.txt
If you mount the sd card in another computer the usercfg.txt is on the small vfat partition.
baqwas
November 9th, 2019, 11:30 AM
As a newbie, may I ask if it is practical to have a naming convention for the image that specifies "minor" release changes too? Right now, I am aware of the issues with the 4 GB model and USB for the image. I also understand that the these have been fixed and patches tested by the user(s) who reported the issues originally.
When can we expect the image to be refreshed?
Kind regards.
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