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View Full Version : Xubuntu 18.04 cannot report crashes!


elmarciano18
September 29th, 2018, 01:57 AM
Hello!

I have a fresh Xubuntu 18.04 installation.
Everytime there is a crash, the whoopsie dialogue appears and I affirm to report the crash report.
But it can't send the report, because there's always this bug:

https://image.ibb.co/hFwoSU/whoopsie.png
elmarciano18
October 12th, 2018, 12:52 AM
Hello? Doesn't anyone care for this? I think it's an essential problem if bug reporting doesn't work.
wildmanne39
October 12th, 2018, 01:08 AM
I just read that whoopsie is not installed by default in most buntu version but it is in ubuntu, so you might try:


sudo apt install --reinstall whoopsie
not sure that will help if not you need to check and see if a bug report has been filed against apport if not create a new report, how to do that is here.

https://help.ubuntu.com/community/ReportingBugs
elmarciano18
October 15th, 2018, 08:38 PM
Hello!

Thank you for helping.
I checked and saw that whoopsie was already installed. I made the reinstall as you suggested anyway.
But the problem remains :(

I'm not even sure what this message mean. Does it mean that the crash report is working, but that it just couldn't save the setting to automatically report without asking in future?
Or doesn't the report work at all?
elmarciano18
November 12th, 2018, 11:27 AM
Hello!

Still suffering from this.
Does anyone know of this problem?
ncweber
February 18th, 2019, 07:51 PM
I have a fresh install of Xubuntu 18.10 64-bit and I am experiencing the same issue. No one seems to know and outside of askubuntu and ubuntuforums, I can find no one else asking about this.
elmarciano18
February 20th, 2019, 04:53 AM
Hello!

I ended up uninstalling whoopsie, because I could not find a solution.
After you wrote I now did a new search and found this (https://bugs.launchpad.net/ubuntu/+source/whoopsie-preferences/+bug/1810840).


whoopsie-preferences is installed by default in Ubuntu, it should probalby be a recommends from apport though



So I now installed whoopsie and whoopsie-preferences - will have to see is that helps.
Still don't get why it takes this long to fix this obvious bug. Of course whoopsie-preferences should be installed by default, when it's used by a default GUI dialog.