upgrade problem 16 lts to 17

[biarkivior]

I have upgraded to ubuntu 17 from 16 lts using the pop up updater and after I get this pop up that states

"Failure to download extra data files


The following packages requested additional data downloads after package installation, but the data could not be downloaded or could not be processed.


ttf-mscorefonts-installer


The download will be attempted again later, or you can try the download again now. Running this command requires an active Internet connection."

when i try to run the install i get a authenticate screen that never stops trying to work even when ii put in my passcode
I even tried to just upgrade to 18 lts after this and it will not upgrade and i have tried using the popup updater and have tried in terminal and no success. it seems

[biarkivior]

i wanted to add that the authentication required box states "Authentication required to run /usr/lib/update-notifier/package-data-downloader' as the super user
also i get a notifier when trying to go to 18 that i need an internet connection

owner@owner-Ubuntu:~$ ethtool eth0
Settings for eth0:
Supported ports: [ TP MII ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Half 1000baseT/Full
Supported pause frame use: No
Supports auto-negotiation: Yes
Advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Advertised pause frame use: Symmetric Receive-only
Advertised auto-negotiation: Yes
Link partner advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Half 1000baseT/Full
Link partner advertised pause frame use: Symmetric Receive-only
Link partner advertised auto-negotiation: Yes
Speed: 1000Mb/s
Duplex: Full
Port: MII
PHYAD: 0
Transceiver: internal
Auto-negotiation: on
Cannot get wake-on-lan settings: Operation not permitted
Current message level: 0x00000033 (51)
drv probe ifdown ifup
Link detected: yes

[oldos2er]

If you're trying to upgrade to 17.04, you'll need to use the info here (https://help.ubuntu.com/community/EOLUpgrades), but you should be able to upgrade to 18.04 from 16.04x with
do-release-upgrade -d

[biarkivior]

i have 17.10 currently and get the following message when i try to upgrade to 18.04

owner@owner-Ubuntu:~$ sudo apt-get update
Ign:1 http://dl.google.com/linux/chrome/deb stable InRelease
Hit:2 http://dl.google.com/linux/chrome/deb stable Release
Hit:3 http://us.archive.ubuntu.com/ubuntu artful InRelease
Hit:4 http://archive.canonical.com/ubuntu artful InRelease
Get:5 http://us.archive.ubuntu.com/ubuntu artful-updates InRelease [88.7 kB]
Ign:6 http://archive.canonical.com precise InRelease
Hit:7 http://archive.canonical.com precise Release
Get:9 http://us.archive.ubuntu.com/ubuntu artful-backports InRelease [74.6 kB]
Err:10 http://archive.canonical.com precise Release.gpg
The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40976EAF437D05B5
Get:11 http://us.archive.ubuntu.com/ubuntu artful-security InRelease [83.2 kB]
Get:12 http://us.archive.ubuntu.com/ubuntu artful-updates/main amd64 DEP-11 Metadata [83.6 kB]
Get:13 http://us.archive.ubuntu.com/ubuntu artful-updates/main DEP-11 64x64 Icons [44.9 kB]
Get:14 http://us.archive.ubuntu.com/ubuntu artful-updates/universe amd64 DEP-11 Metadata [83.7 kB]
Get:15 http://us.archive.ubuntu.com/ubuntu artful-updates/universe DEP-11 64x64 Icons [106 kB]
Get:16 http://us.archive.ubuntu.com/ubuntu artful-updates/multiverse amd64 DEP-11 Metadata [2,468 B]
Get:17 http://us.archive.ubuntu.com/ubuntu artful-backports/universe amd64 DEP-11 Metadata [5,092 B]
Get:18 http://us.archive.ubuntu.com/ubuntu artful-security/main amd64 DEP-11 Metadata [27.9 kB]
Get:19 http://us.archive.ubuntu.com/ubuntu artful-security/main DEP-11 64x64 Icons [31.8 kB]
Get:20 http://us.archive.ubuntu.com/ubuntu artful-security/universe amd64 DEP-11 Metadata [39.6 kB]
Get:21 http://us.archive.ubuntu.com/ubuntu artful-security/universe DEP-11 64x64 Icons [39.7 kB]
Fetched 711 kB in 1s (539 kB/s)
Reading package lists... Done
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://archive.canonical.com precise Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40976EAF437D05B5
W: Failed to fetch http://archive.canonical.com/dists/precise/Release.gpg The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40976EAF437D05B5
W: Some index files failed to download. They have been ignored, or old ones used instead.
owner@owner-Ubuntu:~$ sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.


owner@owner-Ubuntu:~$ sudo do-release-upgrade
Checking for a new Ubuntu release
Get:1 Upgrade tool signature [819 B]
Get:2 Upgrade tool [1,257 kB]
Fetched 1,258 kB in 0s (0 B/s)
authenticate 'bionic.tar.gz' against 'bionic.tar.gz.gpg'
extracting 'bionic.tar.gz'


Reading cache


Checking package manager
Reading package lists... Done
Building dependency tree
Reading state information... Done
Ign http://dl.google.com/linux/chrome/deb stable InRelease
Hit http://dl.google.com/linux/chrome/deb stable Release
Hit http://us.archive.ubuntu.com/ubuntu artful InRelease
Hit http://us.archive.ubuntu.com/ubuntu artful-updates InRelease
Hit http://archive.canonical.com/ubuntu artful InRelease
Hit http://us.archive.ubuntu.com/ubuntu artful-backports InRelease
Hit http://us.archive.ubuntu.com/ubuntu artful-security InRelease
Ign http://archive.canonical.com precise InRelease
Hit http://archive.canonical.com precise Release
Err http://archive.canonical.com precise Release.gpg
The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40976EAF437D05B5
Fetched 0 B in 0s (0 B/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done


Updating repository information


Third party sources disabled


Some third party entries in your sources.list were disabled. You can
re-enable them after the upgrade with the 'software-properties' tool
or your package manager.


To continue please press [ENTER]


Hit http://us.archive.ubuntu.com/ubuntu bionic InRelease
Hit http://archive.canonical.com/ubuntu bionic InRelease
Get:1 http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease [83.2 kB]
Ign http://archive.canonical.com precise InRelease
Hit http://archive.canonical.com precise Release
Err http://archive.canonical.com precise Release.gpg
The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40976EAF437D05B5
Get:2 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu bionic-security InRelease [83.2 kB]
Get:4 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages [119 kB]
Get:5 http://us.archive.ubuntu.com/ubuntu bionic-updates/main i386 Packages [108 kB]
Get:6 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 DEP-11 Metadata [74.7 kB]
Get:7 http://us.archive.ubuntu.com/ubuntu bionic-updates/main DEP-11 64x64 Icons [30.5 kB]
Get:8 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe amd64 Packages [79.8 kB]
Get:9 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe i386 Packages [79.6 kB]
Get:10 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe amd64 DEP-11 Metadata [117 kB]
Get:11 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe DEP-11 64x64 Icons [188 kB]
Get:12 http://us.archive.ubuntu.com/ubuntu bionic-backports/universe amd64 DEP-11 Metadata [5,100 B]
Get:13 http://us.archive.ubuntu.com/ubuntu bionic-security/main amd64 DEP-11 Metadata [204 B]
Get:14 http://us.archive.ubuntu.com/ubuntu bionic-security/universe amd64 DEP-11 Metadata [2,456 B]
Fetched 1,045 kB in 0s (0 B/s)
Hit http://us.archive.ubuntu.com/ubuntu bionic InRelease
Hit http://archive.canonical.com/ubuntu bionic InRelease
Hit http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease
Ign http://archive.canonical.com precise InRelease
Hit http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease
Hit http://archive.canonical.com precise Release
Hit http://us.archive.ubuntu.com/ubuntu bionic-security InRelease
Err http://archive.canonical.com precise Release.gpg
The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40976EAF437D05B5
Fetched 0 B in 0s (0 B/s)
Hit http://us.archive.ubuntu.com/ubuntu bionic InRelease
Hit http://archive.canonical.com/ubuntu bionic InRelease
Hit http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease
Ign http://archive.canonical.com precise InRelease
Hit http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease
Hit http://archive.canonical.com precise Release
Hit http://us.archive.ubuntu.com/ubuntu bionic-security InRelease
Err http://archive.canonical.com precise Release.gpg
The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40976EAF437D05B5
Fetched 0 B in 0s (0 B/s)


Error during update


A problem occurred during the update. This is usually some sort of
network problem, please check your network connection and retry.




Restoring original system state


Aborting
Reading package lists... Done
Building dependency tree
Reading state information... Done
owner@owner-Ubuntu:~$

[oldos2er]

To add the missing PUBKEY run
sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 40976EAF437D05B5

You have a wired internet connection? I've never seen that particular error when trying to upgrade to a newer version. Hopefully someone else has, and can help you.

[deadflowr]

You should really disable the problem archive, since it is 12.04 related and no longer supported anyway.
And you already have the proper archive enabled

To disable open the souirces.list file

sudo nano /etc/apt/sources.list
find the entries for

deb http://archive.canonical.com/ubuntu precise partner
deb-src http://archive.canonical.com/ubuntu precise partner
and add a comment to the front

#deb http://archive.canonical.com/ubuntu precise partner
#deb-src http://archive.canonical.com/ubuntu precise partner
then save and close (ctrl + x then press Y to save and then press enter to close)
then try reloading apt update again.

[biarkivior]

yes i have a wired connection. thank you for the key code
i couldn't find it any where

[biarkivior]

Executing: /tmp/apt-key-gpghome.hl3h7s4tht/gpg.1.sh --keyserver keyserver.ubuntu.com --recv-keys 40976EAF437D05B5
gpg: key 40976EAF437D05B5: public key "Ubuntu Archive Automatic Signing Key <ftpmaster@ubuntu.com>" imported
gpg: Total number processed: 1
gpg: imported: 1
owner@owner-Ubuntu:~$ sudo nano /etc/apt/sources.list
owner@owner-Ubuntu:~$ sudo get-apt upgrade -d
sudo: get-apt: command not found
owner@owner-Ubuntu:~$ apt-get update -d
Reading package lists... Done
W: chmod 0700 of directory /var/lib/apt/lists/partial failed - SetupAPTPartialDirectory (1: Operation not permitted)
E: Could not open lock file /var/lib/apt/lists/lock - open (13: Permission denied)
E: Unable to lock directory /var/lib/apt/lists/
W: Problem unlinking the file /var/cache/apt/pkgcache.bin - RemoveCaches (13: Permission denied)
W: Problem unlinking the file /var/cache/apt/srcpkgcache.bin - RemoveCaches (13: Permission denied)
owner@owner-Ubuntu:~$ sudo apt-get update
Ign:1 http://dl.google.com/linux/chrome/deb stable InRelease
Hit:2 http://dl.google.com/linux/chrome/deb stable Release
Hit:3 http://us.archive.ubuntu.com/ubuntu artful InRelease
Get:5 http://us.archive.ubuntu.com/ubuntu artful-updates InRelease [88.7 kB]
Hit:6 http://archive.canonical.com/ubuntu artful InRelease
Ign:7 http://archive.canonical.com precise InRelease
Hit:8 http://archive.canonical.com precise Release
Get:9 http://us.archive.ubuntu.com/ubuntu artful-backports InRelease [74.6 kB]
Err:10 http://archive.canonical.com precise Release.gpg
The following signatures were invalid: 630239CC130E1A7FD81A27B140976EAF437D05B5
Get:11 http://us.archive.ubuntu.com/ubuntu artful-security InRelease [83.2 kB]
Fetched 247 kB in 1s (238 kB/s)
Reading package lists... Done
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://archive.canonical.com precise Release: The following signatures were invalid: 630239CC130E1A7FD81A27B140976EAF437D05B5
W: Failed to fetch http://archive.canonical.com/dists/precise/Release.gpg The following signatures were invalid: 630239CC130E1A7FD81A27B140976EAF437D05B5
W: Some index files failed to download. They have been ignored, or old ones used instead.
owner@owner-Ubuntu:~$ sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
owner@owner-Ubuntu:~$ sudo do-release-upgrade
Checking for a new Ubuntu release
Get:1 Upgrade tool signature [819 B]
Get:2 Upgrade tool [1,257 kB]
Fetched 1,258 kB in 0s (0 B/s)
authenticate 'bionic.tar.gz' against 'bionic.tar.gz.gpg'
extracting 'bionic.tar.gz'


Reading cache


Checking package manager
Reading package lists... Done
Building dependency tree
Reading state information... Done
Ign http://dl.google.com/linux/chrome/deb stable InRelease
Hit http://dl.google.com/linux/chrome/deb stable Release
Hit http://us.archive.ubuntu.com/ubuntu artful InRelease
Hit http://archive.canonical.com/ubuntu artful InRelease
Get:1 http://us.archive.ubuntu.com/ubuntu artful-updates InRelease [88.7 kB]
Ign http://archive.canonical.com precise InRelease
Hit http://archive.canonical.com precise Release
Err http://archive.canonical.com precise Release.gpg
The following signatures were invalid: 630239CC130E1A7FD81A27B140976EAF437D05B5
Get:2 http://us.archive.ubuntu.com/ubuntu artful-backports InRelease [74.6 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu artful-security InRelease [83.2 kB]
Fetched 247 kB in 0s (0 B/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done


Updating repository information


Third party sources disabled


Some third party entries in your sources.list were disabled. You can
re-enable them after the upgrade with the 'software-properties' tool
or your package manager.


To continue please press [ENTER]


Hit http://us.archive.ubuntu.com/ubuntu bionic InRelease
Hit http://archive.canonical.com/ubuntu bionic InRelease
Get:1 http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease [83.2 kB]
Ign http://archive.canonical.com precise InRelease
Hit http://archive.canonical.com precise Release
Err http://archive.canonical.com precise Release.gpg
The following signatures were invalid: 630239CC130E1A7FD81A27B140976EAF437D05B5
Get:2 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu bionic-security InRelease [83.2 kB]
Get:4 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe i386 Packages [79.7 kB]
Get:5 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe amd64 Packages [79.8 kB]
Fetched 400 kB in 0s (0 B/s)
Hit http://us.archive.ubuntu.com/ubuntu bionic InRelease
Hit http://archive.canonical.com/ubuntu bionic InRelease
Hit http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease
Ign http://archive.canonical.com precise InRelease
Get:1 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB]
Hit http://archive.canonical.com precise Release
Err http://archive.canonical.com precise Release.gpg
The following signatures were invalid: 630239CC130E1A7FD81A27B140976EAF437D05B5
Get:2 http://us.archive.ubuntu.com/ubuntu bionic-security InRelease [83.2 kB]
Fetched 158 kB in 0s (0 B/s)
Hit http://us.archive.ubuntu.com/ubuntu bionic InRelease
Hit http://archive.canonical.com/ubuntu bionic InRelease
Hit http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease
Ign http://archive.canonical.com precise InRelease
Get:1 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB]
Hit http://archive.canonical.com precise Release
Err http://archive.canonical.com precise Release.gpg
The following signatures were invalid: 630239CC130E1A7FD81A27B140976EAF437D05B5
Get:2 http://us.archive.ubuntu.com/ubuntu bionic-security InRelease [83.2 kB]
Fetched 158 kB in 0s (0 B/s)


Error during update


A problem occurred during the update. This is usually some sort of
network problem, please check your network connection and retry.




Restoring original system state


Aborting
Reading package lists... Done
Building dependency tree
Reading state information... Done
owner@owner-Ubuntu:~$

[deadflowr]

post the output from

cat /etc/apt/sources.list

please use code tags when posting terminal output:
https://ubuntuforums.org/showthread.php?t=2171721&p=12776168#post12776168

[biarkivior]

https://ubuntuforums.org/showthread....8#post12776168 (https://ubuntuforums.org/showthread.php?t=2171721&p=12776168#post12776168)


# See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to



# newer versions of the distribution.
deb http://us.archive.ubuntu.com/ubuntu/ artful main restricted
deb-src http://us.archive.ubuntu.com/ubuntu/ artful restricted main multiverse universe #Added by software-properties


## Major bug fix updates produced after the final release of the
## distribution.
deb http://us.archive.ubuntu.com/ubuntu/ artful-updates main restricted
deb-src http://us.archive.ubuntu.com/ubuntu/ artful-updates restricted main multiverse universe #Added by software-properties


## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
## team. Also, please note that software in universe WILL NOT receive any
## review or updates from the Ubuntu security team.
deb http://us.archive.ubuntu.com/ubuntu/ artful universe
deb http://us.archive.ubuntu.com/ubuntu/ artful-updates universe


## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
## team, and may not be under a free licence. Please satisfy yourself as to
## your rights to use the software. Also, please note that software in
## multiverse WILL NOT receive any review or updates from the Ubuntu
## security team.
deb http://us.archive.ubuntu.com/ubuntu/ artful multiverse
deb http://us.archive.ubuntu.com/ubuntu/ artful-updates multiverse


## N.B. software from this repository may not have been tested as
## extensively as that contained in the main release, although it includes
## newer versions of some applications which may provide useful features.
## Also, please note that software in backports WILL NOT receive any review
## or updates from the Ubuntu security team.
deb http://us.archive.ubuntu.com/ubuntu/ artful-backports main restricted universe multiverse
deb-src http://us.archive.ubuntu.com/ubuntu/ artful-backports main restricted universe multiverse #Added by software-properties


deb http://us.archive.ubuntu.com/ubuntu/ artful-security main restricted
deb-src http://us.archive.ubuntu.com/ubuntu/ artful-security restricted main multiverse universe #Added by software-properties
deb http://us.archive.ubuntu.com/ubuntu/ artful-security universe
deb http://us.archive.ubuntu.com/ubuntu/ artful-security multiverse


## Uncomment the following two lines to add software from Canonical's
## 'partner' repository.
## This software is not part of Ubuntu, but is offered by Canonical and the
## respective vendors as a service to Ubuntu users.
deb http://archive.canonical.com/ubuntu artful partner
deb-src http://archive.canonical.com/ubuntu artful partner


# deb http://archive.canonical.com/ precise partner
deb-src http://archive.canonical.com/ precise partner
# deb-src http://archive.canonical.com/ precise partner
#deb http://archive.canonical.com/ubuntu precise partner
#deb-src http://archive.canonical.com/ubuntu precise partner


owner@owner-Ubuntu:~$

[deadflowr]

You still have a precise entry here:

# deb http://archive.canonical.com/ precise partner
deb-src http://archive.canonical.com/ precise partner
# deb-src http://archive.canonical.com/ precise partner
#deb http://archive.canonical.com/ubuntu precise partner
#deb-src http://archive.canonical.com/ubuntu precise partner

you need to add a comment (#) to the one that does not have one.
it'll disable the entry and stop the errors.

[biarkivior]

evidently i still have the same problem and no solution

[biarkivior]

thank you deadflowr it worked

[monkeybrain20122]

FYI 17.10 expires in a few weeks.

And for all that upgrade problems and keeping your mess from one version to the next (if successful) take you 20 minutes max for a clean install, another 10 to reinstall your software. You are up and running in no time instead trouble shooting what might have gone wrong with "upgrade".

[jflaker]

Fixed it for me!!!

[coffeecat]

Back to sleep, old thread about a long unsupported upgrade path.