08viva
June 5th, 2018, 01:55 PM
hi
i try to install ubuntu 18.04 on my new laptop (ASUS core i7 hq7700 /geforce gtx1050 /8G memory) but during the installation when appear the load page the lcd back light turned off and when the language selection page appear the keyboard and mouse doesn’t work.then every things become freeze.
(i try it with the ubuntu 16.04 and i have same problem)
any one can help me to solve this?
I have say I do this steps
1.check the installation file (has no error)
2.try on ubuntu without installing (but doesn’t worked on my laptop)
3.installed this file on another PC successfully.
when i google the problem i find some links but i am not sure that can help me.is it possible say your idea about this answer ?
https://forums.lenovo.com/t5/Linux-Discussion/How-to-install-Linux-on-UEFI-systems-where-GRUB-fail-to-install/m-p/674617#M3643
thanks for your attention
i try to install ubuntu 18.04 on my new laptop (ASUS core i7 hq7700 /geforce gtx1050 /8G memory) but during the installation when appear the load page the lcd back light turned off and when the language selection page appear the keyboard and mouse doesn’t work.then every things become freeze.
(i try it with the ubuntu 16.04 and i have same problem)
any one can help me to solve this?
I have say I do this steps
1.check the installation file (has no error)
2.try on ubuntu without installing (but doesn’t worked on my laptop)
3.installed this file on another PC successfully.
when i google the problem i find some links but i am not sure that can help me.is it possible say your idea about this answer ?
https://forums.lenovo.com/t5/Linux-Discussion/How-to-install-Linux-on-UEFI-systems-where-GRUB-fail-to-install/m-p/674617#M3643
thanks for your attention