Trouble Installing 16.04LTS on New (to me) HP 6305

[rebeltaz]

Never had trouble installing Ubuntu before. Today I got a HP 6305 with Windows 10 pre-installed. The first thing I did was to install Ubuntu 16.04LT along side the Windows partition from a USB flash drive. It goes fine, gets to the 'reboot now' screen and reboots. When it comes up, it gets to the maroon colored screen where the ubuntu logo and progress dots are, but the logo and progress never comes up. I tried reinstalling, this time selecting the 'try before you buy' option and that boots up fine. Yet when I reboot, I am still stuck at the maroon / no logo screen.

Any help/advice? Thanks.

-=[ EDIT ]=-

I looked at the sticky regarding this and I tried to boot to recovery mode. It gets as far as


[240.365998] [<c0104087>] kernel_thread_helper +0x7/0x10

and then goes black and stays there. I know I tend to ramble, but there is just too much information in that sticky for me to follow. Again, any help would be greatly appreciated.

[mörgæs]

From the live boot please run
sudo lshw -sanitize > lshw.txt and post lshw.txt in CODE tags.

[rebeltaz]

Sure. Here ya go:



computer
description: Low Profile Desktop Computer
product: HP Compaq Pro 6305 SFF (D4D85UC#ABA)
vendor: Hewlett-Packard
serial: [REMOVED]
width: 64 bits
capabilities: smbios-2.7 dmi-2.7 vsyscall32
configuration: administrator_password=disabled boot=normal chassis=low-profile family=103C_53307F G=D frontpanel_password=disabled keyboard_password=disabled power-on_password=disabled sku=D4D85UC#ABA uuid=[REMOVED]
*-core
description: Motherboard
product: 1850
vendor: Hewlett-Packard
physical id: 0
serial: [REMOVED]
*-firmware
description: BIOS
vendor: Hewlett-Packard
physical id: 0
version: K06 v02.57
date: 08/16/2013
size: 64KiB
capacity: 8128KiB
capabilities: pci upgrade shadowing cdboot bootselect edd int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification netboot uefi
*-memory
description: System Memory
physical id: 29
slot: System board or motherboard
size: 4GiB
*-bank:0
description: [empty]
physical id: 0
slot: XMM4
*-bank:1
description: DIMM DDR3 Synchronous 1333 MHz (0.8 ns)
vendor: U
physical id: 1
serial: [REMOVED]
slot: XMM3
size: 2GiB
width: 64 bits
clock: 1333MHz (0.8ns)
*-bank:2
description: [empty]
physical id: 2
slot: XMM2
*-bank:3
description: DIMM DDR3 Synchronous 1333 MHz (0.8 ns)
vendor: U
physical id: 3
serial: [REMOVED]
slot: XMM1
size: 2GiB
width: 64 bits
clock: 1333MHz (0.8ns)
*-cache:0
description: L1 cache
physical id: 36
slot: L1 CACHE
size: 96KiB
capacity: 96KiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=1
*-cache:1
description: L2 cache
physical id: 37
slot: L2 CACHE
size: 1MiB
capacity: 1MiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=2
*-cpu
description: CPU
product: AMD A4-5300B APU with Radeon(tm) HD Graphics
vendor: Advanced Micro Devices [AMD]
physical id: 40
bus info: cpu@0
version: AMD A4-5300B APU with Radeon(tm) HD Graphics
slot: P0
size: 3400MHz
capacity: 3400MHz
width: 64 bits
clock: 100MHz
capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall mmxext fxsr_opt pdpe1gb rdtscp constant_tsc rep_good nopl nonstop_tsc extd_apicid aperfmperf pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 popcnt aes xsave avx f16c lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs xop skinit wdt lwp fma4 tce nodeid_msr tbm topoext perfctr_core perfctr_nb cpb hw_pstate vmmcall bmi1 arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold cpufreq
configuration: cores=2 enabledcores=2 threads=2
*-pci:0
description: Host bridge
product: Family 15h (Models 10h-1fh) Processor Root Complex
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 100
bus info: pci@0000:00:00.0
version: 00
width: 32 bits
clock: 66MHz
*-generic UNCLAIMED
description: IOMMU
product: Family 15h (Models 10h-1fh) I/O Memory Management Unit
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0.2
bus info: pci@0000:00:00.2
version: 00
width: 32 bits
clock: 33MHz
capabilities: msi ht bus_master cap_list
configuration: latency=0
*-display
description: VGA compatible controller
product: Trinity [Radeon HD 7480D]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 1
bus info: pci@0000:00:01.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
configuration: driver=radeon latency=0
resources: irq:41 memory:d0000000-dfffffff ioport:f000(size=256) memory:ff700000-ff73ffff
*-multimedia:0
description: Audio device
product: Trinity HDMI Audio Controller
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 1.1
bus info: pci@0000:00:01.1
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm pciexpress msi bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:42 memory:ff744000-ff747fff
*-usb:0
description: USB controller
product: FCH USB XHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 10
bus info: pci@0000:00:10.0
version: 03
width: 64 bits
clock: 33MHz
capabilities: pm msi msix pciexpress xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:18 memory:ff74a000-ff74bfff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 4.4.0-31-generic xhci-hcd
physical id: 0
bus info: usb@7
logical name: usb7
version: 4.04
capabilities: usb-3.00
configuration: driver=hub slots=2 speed=5000Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 4.4.0-31-generic xhci-hcd
physical id: 1
bus info: usb@6
logical name: usb6
version: 4.04
capabilities: usb-2.00
configuration: driver=hub slots=2 speed=480Mbit/s
*-usb:1
description: USB controller
product: FCH USB XHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 10.1
bus info: pci@0000:00:10.1
version: 03
width: 64 bits
clock: 33MHz
capabilities: pm msi msix pciexpress xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:17 memory:ff748000-ff749fff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 4.4.0-31-generic xhci-hcd
physical id: 0
bus info: usb@9
logical name: usb9
version: 4.04
capabilities: usb-3.00
configuration: driver=hub slots=2 speed=5000Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 4.4.0-31-generic xhci-hcd
physical id: 1
bus info: usb@8
logical name: usb8
version: 4.04
capabilities: usb-2.00
configuration: driver=hub slots=2 speed=480Mbit/s
*-usb
description: USB hub
product: Hub
vendor: ATEN International Co., Ltd
physical id: 1
bus info: usb@8:1
version: 1.00
capabilities: usb-1.10
configuration: driver=hub maxpower=100mA slots=4 speed=12Mbit/s
*-usb:0
description: Keyboard
product: USB NetVista Full Width Keyboard.
vendor: LITE-ON Technology
physical id: 1
bus info: usb@8:1.1
version: 1.00
capabilities: usb-1.10
configuration: driver=usbhid maxpower=70mA speed=2Mbit/s
*-usb:1
description: Mouse
product: USB Optical Mouse
vendor: Logitech
physical id: 2
bus info: usb@8:1.2
version: 43.01
capabilities: usb-2.00
configuration: driver=usbhid maxpower=100mA speed=2Mbit/s
*-storage
description: SATA controller
product: FCH SATA Controller [AHCI mode]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 11
bus info: pci@0000:00:11.0
version: 40
width: 32 bits
clock: 66MHz
capabilities: storage msi ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=32
resources: irq:33 ioport:f140(size=8) ioport:f130(size=4) ioport:f120(size=8) ioport:f110(size=4) ioport:f100(size=16) memory:ff751000-ff7517ff
*-usb:2
description: USB controller
product: FCH USB OHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 12
bus info: pci@0000:00:12.0
version: 11
width: 32 bits
clock: 66MHz
capabilities: ohci bus_master
configuration: driver=ohci-pci latency=32
resources: irq:18 memory:ff750000-ff750fff
*-usbhost
product: OHCI PCI host controller
vendor: Linux 4.4.0-31-generic ohci_hcd
physical id: 1
bus info: usb@3
logical name: usb3
version: 4.04
capabilities: usb-1.10
configuration: driver=hub slots=5 speed=12Mbit/s
*-usb:3
description: USB controller
product: FCH USB EHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 12.2
bus info: pci@0000:00:12.2
version: 11
width: 32 bits
clock: 66MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=32
resources: irq:17 memory:ff74f000-ff74f0ff
*-usbhost
product: EHCI Host Controller
vendor: Linux 4.4.0-31-generic ehci_hcd
physical id: 1
bus info: usb@1
logical name: usb1
version: 4.04
capabilities: usb-2.00
configuration: driver=hub slots=5 speed=480Mbit/s
*-usb:4
description: USB controller
product: FCH USB OHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 13
bus info: pci@0000:00:13.0
version: 11
width: 32 bits
clock: 66MHz
capabilities: ohci bus_master
configuration: driver=ohci-pci latency=32
resources: irq:18 memory:ff74e000-ff74efff
*-usbhost
product: OHCI PCI host controller
vendor: Linux 4.4.0-31-generic ohci_hcd
physical id: 1
bus info: usb@4
logical name: usb4
version: 4.04
capabilities: usb-1.10
configuration: driver=hub slots=5 speed=12Mbit/s
*-usb:5
description: USB controller
product: FCH USB EHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 13.2
bus info: pci@0000:00:13.2
version: 11
width: 32 bits
clock: 66MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=32
resources: irq:17 memory:ff74d000-ff74d0ff
*-usbhost
product: EHCI Host Controller
vendor: Linux 4.4.0-31-generic ehci_hcd
physical id: 1
bus info: usb@2
logical name: usb2
version: 4.04
capabilities: usb-2.00
configuration: driver=hub slots=5 speed=480Mbit/s
*-usb
description: Mass storage device
product: TransMemory-Mx
vendor: TOSHIBA
physical id: 5
bus info: usb@2:5
logical name: scsi3
version: 1.10
serial: [REMOVED]
capabilities: usb-2.10 scsi emulated scsi-host
configuration: driver=usb-storage maxpower=300mA speed=480Mbit/s
*-disk
description: SCSI Disk
physical id: 0.0.0
bus info: scsi@3:0.0.0
logical name: /dev/sdb
size: 29GiB (31GB)
capabilities: partitioned partitioned:dos
configuration: logicalsectorsize=512 sectorsize=512 signature=c3072e18
*-volume
description: Windows FAT volume
vendor: SYSLINUX
physical id: 1
bus info: scsi@3:0.0.0,1
logical name: /dev/sdb1
logical name: /cdrom
version: FAT32
serial: [REMOVED]
size: 29GiB
capacity: 29GiB
capabilities: primary bootable fat initialized
configuration: FATs=2 filesystem=fat label=123456789 mount.fstype=vfat mount.options=ro,noatime,fmask=0022,dmask=0022,cod epage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro state=mounted
*-serial
description: SMBus
product: FCH SMBus Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 14
bus info: pci@0000:00:14.0
version: 14
width: 32 bits
clock: 66MHz
configuration: driver=piix4_smbus latency=0
resources: irq:0
*-multimedia:1
description: Audio device
product: FCH Azalia Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 14.2
bus info: pci@0000:00:14.2
version: 01
width: 64 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=snd_hda_intel latency=32
resources: irq:16 memory:ff740000-ff743fff
*-isa
description: ISA bridge
product: FCH LPC Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 14.3
bus info: pci@0000:00:14.3
version: 11
width: 32 bits
clock: 66MHz
capabilities: isa bus_master
configuration: latency=0
*-pci:0
description: PCI bridge
product: FCH PCI Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 14.4
bus info: pci@0000:00:14.4
version: 40
width: 32 bits
clock: 66MHz
capabilities: pci subtractive_decode bus_master vga_palette
*-usb:6
description: USB controller
product: FCH USB OHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 14.5
bus info: pci@0000:00:14.5
version: 11
width: 32 bits
clock: 66MHz
capabilities: ohci bus_master
configuration: driver=ohci-pci latency=32
resources: irq:18 memory:ff74c000-ff74cfff
*-usbhost
product: OHCI PCI host controller
vendor: Linux 4.4.0-31-generic ohci_hcd
physical id: 1
bus info: usb@5
logical name: usb5
version: 4.04
capabilities: usb-1.10
configuration: driver=hub slots=2 speed=12Mbit/s
*-pci:1
description: PCI bridge
product: Hudson PCI to PCI bridge (PCIE port 0)
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 15
bus info: pci@0000:00:15.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:25
*-pci:2
description: PCI bridge
product: Hudson PCI to PCI bridge (PCIE port 2)
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 15.2
bus info: pci@0000:00:15.2
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:26 memory:ff600000-ff6fffff
*-network
description: Ethernet interface
product: NetXtreme BCM5761 Gigabit Ethernet PCIe
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:03:00.0
logical name: enp3s0
version: 10
serial: [REMOVED]
size: 100Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.137 duplex=full firmware=5761-v3.81 DASH v1.54.1.0 ip=[REMOVED] latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
resources: irq:43 memory:ff610000-ff61ffff memory:ff600000-ff60ffff
*-pci:1
description: Host bridge
product: Family 15h (Models 10h-1fh) Processor Function 0
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 101
bus info: pci@0000:00:18.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:2
description: Host bridge
product: Family 15h (Models 10h-1fh) Processor Function 1
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 102
bus info: pci@0000:00:18.1
version: 00
width: 32 bits
clock: 33MHz
*-pci:3
description: Host bridge
product: Family 15h (Models 10h-1fh) Processor Function 2
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 103
bus info: pci@0000:00:18.2
version: 00
width: 32 bits
clock: 33MHz
*-pci:4
description: Host bridge
product: Family 15h (Models 10h-1fh) Processor Function 3
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 104
bus info: pci@0000:00:18.3
version: 00
width: 32 bits
clock: 33MHz
configuration: driver=k10temp
resources: irq:0
*-pci:5
description: Host bridge
product: Family 15h (Models 10h-1fh) Processor Function 4
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 105
bus info: pci@0000:00:18.4
version: 00
width: 32 bits
clock: 33MHz
*-pci:6
description: Host bridge
product: Family 15h (Models 10h-1fh) Processor Function 5
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 106
bus info: pci@0000:00:18.5
version: 00
width: 32 bits
clock: 33MHz
*-scsi:0
physical id: 1
logical name: scsi0
capabilities: emulated
*-disk
description: ATA Disk
product: WDC WD2500AAKX-0
vendor: Western Digital
physical id: 0.0.0
bus info: scsi@0:0.0.0
logical name: /dev/sda
version: 1H19
serial: [REMOVED]
size: 232GiB (250GB)
capabilities: partitioned partitioned:dos
configuration: ansiversion=5 logicalsectorsize=512 sectorsize=512 signature=fdef45a9
*-volume:0
description: Windows NTFS volume
physical id: 1
bus info: scsi@0:0.0.0,1
logical name: /dev/sda1
version: 3.1
serial: [REMOVED]
size: 348MiB
capacity: 350MiB
capabilities: primary bootable ntfs initialized
configuration: clustersize=4096 created=2017-10-07 21:20:27 filesystem=ntfs label=System modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:1
description: Windows NTFS volume
physical id: 2
bus info: scsi@0:0.0.0,2
logical name: /dev/sda2
version: 3.1
serial: [REMOVED]
size: 27GiB
capacity: 27GiB
capabilities: primary ntfs initialized
configuration: clustersize=4096 created=2017-10-07 21:20:28 filesystem=ntfs label=Windows modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:2
description: Windows NTFS volume
physical id: 3
bus info: scsi@0:0.0.0,3
logical name: /dev/sda3
version: 3.1
serial: [REMOVED]
size: 14GiB
capacity: 14GiB
capabilities: primary ntfs initialized
configuration: clustersize=4096 created=2017-10-07 21:20:30 filesystem=ntfs label=Recovery image modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:3
description: Extended partition
physical id: 4
bus info: scsi@0:0.0.0,4
logical name: /dev/sda4
size: 189GiB
capacity: 189GiB
capabilities: primary extended partitioned partitioned:extended
*-logicalvolume:0
description: Linux swap / Solaris partition
physical id: 5
logical name: /dev/sda5
capacity: 3277MiB
capabilities: nofs
*-logicalvolume:1
description: Linux filesystem partition
physical id: 6
logical name: /dev/sda6
capacity: 186GiB
*-scsi:1
physical id: 2
logical name: scsi2
capabilities: emulated
*-cdrom
description: DVD-RAM writer
product: DVD A DH16AESH
vendor: hp
physical id: 0.0.0
bus info: scsi@2:0.0.0
logical name: /dev/cdrom
logical name: /dev/cdrw
logical name: /dev/dvd
logical name: /dev/dvdrw
logical name: /dev/sr0
version: 3HH6
capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
configuration: ansiversion=5 status=nodisc
*-power UNCLAIMED
product: High Efficiency
physical id: 1
capacity: 32768mWh

[rebeltaz]

I don't know if this means anything, but I tried booting into a text console again, and I noticed that it seemed to hang for about two minutes with five instances of


request_modprobe: runaway loop modprobe binfmt-464c

before moving on and finally hanging on the kernel_thread_helper line.

[slickymaster]

request_modprobe: runaway loop modprobe binfmt-464c

That usually signals a mismatch between the word size of the kernel and the userspace modprobe (one is 32bit and one is 64bit) which means you are likely booting a 32-bit kernel with a 64-bit OS.

[rebeltaz]

That usually signals a mismatch between the word size of the kernel and the userspace modprobe (one is 32bit and one is 64bit) which means you are likely booting a 32-bit kernel with a 64-bit OS.

I am using a 64-bit version of 16.04, but does this line in lshw, listed under CPU, not indicate that the CPU is 64-bit?


width: 64 bits

[rebeltaz]

So... I haven't kept up with the advances in computer technology as of late, ever since it became cheaper to just buy a computer than build one for scratch. I didn't even know that computers had Electronic Fuel Injection now. (That's a joke, kid.)

Anyway, I must have inadvertently turned off something related to UEFI when I was trying to get the computer to boot from a USB flash drive. Once I reset that, I was able to reinstall Ubuntu and now it boots fine.

I do have another small problem, though. I no longer get a grub menu. It just boots directly into Linux without asking. What do I need to do to get the grub menu back?

[mörgæs]

Pushing Left Shift or Escape repeatedly during boot should give you the menu.

[rebeltaz]

Pushing Left Shift or Escape repeatedly during boot should give you the menu.

I was able to get the grub menu to come up with the left shift key, but the Windows partition is no longer listed. It was there before I re-enabled the UEFI boot options in the BIOS (?) settings, but LInux wouldn't boot. Now Linux will boot, but Windows is missing.

[mörgæs]

Now Linux will boot, but Windows is missing.

Win-win.

Now you can give Ubuntu a chance and see how it works. Windows is still there and if some day Ubuntu does not solve all your problems then it can be resurrected.

[rebeltaz]

Win-win.

Now you can give Ubuntu a chance and see how it works. Windows is still there and if some day Ubuntu does not solve all your problems then it can be resurrected.

lol... I use Ubuntu EXCLUSIVELY on all of my systems. I just left the Windows OS with 35gb of space just in case I decided that I needed it for some reason in the future. I also purposely left the recovery partition, just in case. I've been running Ubuntu for about ten years now and I would NEVER look back to windows. However, I am the kind of person who hates it when something doesn't work like it should, hence my wanting to get the grub menu to show the windows system :)

[mörgæs]

I've been running Ubuntu for about ten years now and I would NEVER look back to windows.

Sounds like me.
Sorry, I can't help you here but I'm sure there are many users around with experience in dual boot settings.