16.04 upgrade package file download failure

[tiberiusgiant]

I've been trying to update Ubuntu 16.04 using the Software Updater and repeatedly experience failure to complete the package download, with the message "Failed to download package files. Check your internet connection". The packages that fail to download always add up to 25.2 MB. I've also tried this in Terminal using "sudo apt update", and the same 25.2 MB fails to download. Then, after consulting an ubuntuforums thread, I tried this:


ls -ld /etc/apt/sources.list.d/*
-rw-r--r-- 1 root root 82 Aug 24 09:50 /etc/apt/sources.list.d/dropbox.list
-rw-r--r-- 1 root root 82 Aug 24 09:50 /etc/apt/sources.list.d/dropbox.list.distUpgrade
-rw-r--r-- 1 root root 190 Aug 25 07:53 /etc/apt/sources.list.d/google-chrome.list
-rw-r--r-- 1 root root 189 Aug 24 09:50 /etc/apt/sources.list.d/google-chrome.list.distUpgrade
-rw-r--r-- 1 root root 175 Aug 25 07:53 /etc/apt/sources.list.d/google-earth.list
-rw-r--r-- 1 root root 175 Aug 24 09:50 /etc/apt/sources.list.d/google-earth.list.distUpgrade
-rw-r--r-- 1 root root 180 Aug 25 07:53 /etc/apt/sources.list.d/google-talkplugin.list
-rw-r--r-- 1 root root 180 Aug 24 09:50 /etc/apt/sources.list.d/google-talkplugin.list.distUpgrade
-rw-r--r-- 1 root root 180 Nov 28 2012 /etc/apt/sources.list.d/google-talkplugin.list.save

Are these the offending files? What should I do next? I about ready to punt and go back to 14.10, which worked fine!

[howefield]

... I've also tried this in Terminal using "sudo apt update", and the same 25.2 MB fails to download.

The actual terminal input and output when running the apt update command would probably be helpful.

[tiberiusgiant]

The actual terminal input and output when running the apt update command would probably be helpful.

Thanks howefield! Here you go. Note the line near the bottom that says "Need to get 25.2 MB/509 MB of archives." Failure appears to be associated with "google earth stable", which runs from the terminal command "google-earth".


sudo apt update
Ign:1 http://dl.google.com/linux/chrome/deb stable InRelease
Ign:2 http://dl.google.com/linux/earth/deb stable InRelease
Ign:3 http://dl.google.com/linux/talkplugin/deb stable InRelease
Hit:4 http://us.archive.ubuntu.com/ubuntu xenial InRelease
Hit:5 http://dl.google.com/linux/chrome/deb stable Release
Hit:6 http://dl.google.com/linux/earth/deb stable Release
Get:7 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]
Hit:8 http://dl.google.com/linux/talkplugin/deb stable Release
Get:9 http://security.ubuntu.com/ubuntu xenial-security InRelease [102 kB]
Get:13 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 DEP-11 Metadata [293 kB]
Get:14 http://us.archive.ubuntu.com/ubuntu xenial-updates/main DEP-11 64x64 Icons [182 kB]
Get:15 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe amd64 DEP-11 Metadata [121 kB]
Get:16 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe DEP-11 64x64 Icons [145 kB]
Get:17 http://security.ubuntu.com/ubuntu xenial-security/main amd64 DEP-11 Metadata [68.1 kB]
Get:18 http://us.archive.ubuntu.com/ubuntu xenial-updates/multiverse amd64 DEP-11 Metadata [2,520 B]
Get:19 http://security.ubuntu.com/ubuntu xenial-security/main DEP-11 64x64 Icons [43.0 kB]
Get:20 http://security.ubuntu.com/ubuntu xenial-security/universe amd64 DEP-11 Metadata [19.4 kB]
Get:21 http://security.ubuntu.com/ubuntu xenial-security/universe DEP-11 64x64 Icons [25.6 kB]
Get:22 http://security.ubuntu.com/ubuntu xenial-security/multiverse amd64 DEP-11 Metadata [212 B]
Fetched 1,103 kB in 1s (864 kB/s)
AppStream cache update completed, but some metadata was ignored due to errors.
Reading package lists... Done
Building dependency tree
Reading state information... Done
327 packages can be upgraded. Run 'apt list --upgradable' to see them.

lane@lane-T400:~$ sudo apt upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
account-plugin-identica account-plugin-twitter gir1.2-ebook-1.2
gir1.2-ebookcontacts-1.2 gir1.2-edataserver-1.2 gir1.2-messagingmenu-1.0
gir1.2-networkmanager-1.0 libcdaudio1 libdirectfb-1.2-9 libenca0 libmpcdec6
libslv2-9
Use 'sudo apt autoremove' to remove them.
The following NEW packages will be installed:
libcgi-fast-perl libcgi-pm-perl libfcgi-perl libhardware2 libhybris
libhybris-common1 libmedia1 linux-headers-4.4.0-51
linux-headers-4.4.0-51-generic linux-image-4.4.0-51-generic
linux-image-extra-4.4.0-51-generic
The following packages will be upgraded:
accountsservice apparmor apt apt-transport-https apt-utils bamfdaemon
base-files bind9-host chromium-codecs-ffmpeg-extra compiz compiz-core
compiz-gnome compiz-plugins-default compiz-plugins-main-default cpp-5
cups-browsed cups-filters cups-filters-core-drivers dbus dbus-x11
distro-info-data dnsutils eog file-roller firefox firefox-globalmenu
firefox-locale-en flashplugin-installer fwupd g++-5 gcalctool gcc-5
gcc-5-base gcc-5-base:i386 gir1.2-dbusmenu-glib-0.4 gir1.2-dbusmenu-gtk-0.4
gir1.2-gdkpixbuf-2.0 gir1.2-gst-plugins-base-1.0
gir1.2-javascriptcoregtk-4.0 gir1.2-networkmanager-1.0 gir1.2-webkit2-4.0
gnome-calculator gnome-calendar gnome-font-viewer gnome-session
gnome-session-bin gnome-session-common gnome-settings-daemon
gnome-settings-daemon-schemas gnome-software gnome-software-common
gnome-sudoku gnome-system-monitor google-chrome-stable
google-earth-stable:i386 google-talkplugin gstreamer0.10-gconf
gstreamer0.10-plugins-good gstreamer0.10-pulseaudio gstreamer1.0-alsa
gstreamer1.0-plugins-bad gstreamer1.0-plugins-bad-faad
gstreamer1.0-plugins-bad-videoparsers gstreamer1.0-plugins-base
gstreamer1.0-plugins-base-apps gstreamer1.0-plugins-good
gstreamer1.0-pulseaudio gstreamer1.0-x gtk2-engines-murrine ifupdown
im-config imagemagick imagemagick-6.q16 imagemagick-common init
init-system-helpers initramfs-tools initramfs-tools-bin initramfs-tools-core
isc-dhcp-client isc-dhcp-common kbd klibc-utils language-pack-en
language-pack-gnome-en libaccountsservice0 libapparmor-perl libapparmor1
libappstream-glib8 libapt-inst2.0 libapt-pkg5.0 libasan2 libatomic1
libavcodec-ffmpeg56 libavdevice-ffmpeg56 libavfilter-ffmpeg5
libavformat-ffmpeg56 libavresample-ffmpeg2 libavutil-ffmpeg54 libbamf3-2
libbind9-140 libc-bin libc-dev-bin libc6 libc6:i386 libc6-dbg libc6-dev
libc6-i386 libcc1-0 libcilkrts5 libcompizconfig0 libcupsfilters1 libcurl3
libcurl3-gnutls libcurl3-nss libdbus-1-3 libdbus-1-3:i386 libdbusmenu-glib4
libdbusmenu-gtk3-4 libdbusmenu-gtk4 libdecoration0 libdfu1 libdns-export162
libdns162 libdrm-amdgpu1 libdrm-amdgpu1:i386 libdrm-intel1
libdrm-intel1:i386 libdrm-nouveau2 libdrm-nouveau2:i386 libdrm-radeon1
libdrm-radeon1:i386 libdrm2 libdrm2:i386 libegl1-mesa libfcitx-config4
libfcitx-gclient0 libfcitx-utils0 libfontembed1 libfwupd1 libgbm1
libgcc-5-dev libgd3 libgd3:i386 libgdk-pixbuf2.0-0 libgdk-pixbuf2.0-common
libgfortran3 libgl1-mesa-dri libgl1-mesa-dri:i386 libgl1-mesa-glx
libgl1-mesa-glx:i386 libglapi-mesa libglapi-mesa:i386 libgles2-mesa libgomp1
libgstreamer-plugins-bad1.0-0 libgstreamer-plugins-base1.0-0
libgstreamer-plugins-good1.0-0 libgweather-3-6 libgweather-common
libisc-export160 libisc160 libisccc140 libisccfg140 libitm1
libjavascriptcoregtk-4.0-18 libklibc liblightdm-gobject-1-0 liblsan0
liblwres141 libmagickcore-6.q16-2 libmagickcore-6.q16-2-extra
libmagickwand-6.q16-2 libmetacity-private3a libmpx0 libmysqlclient20:i386
libnm-glib-vpn1 libnm-glib4 libnm-gtk-common libnm-gtk0 libnm-util2 libnm0
libnma-common libnma0 libnss-winbind libosmesa6 libosmesa6:i386
liboxideqt-qmlplugin liboxideqtcore0 liboxideqtquick0 libp11-kit0
libp11-kit0:i386 libpam-systemd libpam-winbind libparse-debianchangelog-perl
libpostproc-ffmpeg53 libprocps4 libpulse-mainloop-glib0 libpulse0
libpulse0:i386 libpulsedsp libpython2.7 libpython2.7-minimal
libpython2.7-stdlib libpython3.5 libpython3.5-minimal libpython3.5-stdlib
libqt5core5a libqt5dbus5 libqt5gui5 libqt5network5 libqt5opengl5
libqt5printsupport5 libqt5sql5 libqt5sql5-sqlite libqt5test5 libqt5widgets5
libqt5xml5 libquadmath0 libsmbclient libssl1.0.0 libssl1.0.0:i386
libstdc++-5-dev libstdc++6 libstdc++6:i386 libswresample-ffmpeg1
libswscale-ffmpeg3 libsystemd0 libsystemd0:i386 libtracker-sparql-1.0-0
libtsan0 libubsan0 libudev1 libudev1:i386 libunity-core-6.0-9
libwayland-egl1-mesa libwbclient0 libwebkit2gtk-4.0-37
libwebkit2gtk-4.0-37-gtk2 libwhoopsie0 libxatracker2 light-themes lightdm
linux-firmware linux-generic linux-headers-generic linux-image-generic
linux-libc-dev locales mesa-vdpau-drivers metacity metacity-common mtools
multiarch-support mysql-common network-manager network-manager-gnome ntpdate
nvidia-common openjdk-8-jre openjdk-8-jre-headless openssl
oxideqt-codecs-extra p11-kit p11-kit-modules p11-kit-modules:i386 procps
pulseaudio pulseaudio-module-bluetooth pulseaudio-module-gconf
pulseaudio-module-x11 pulseaudio-utils python-cryptography python-samba
python2.7 python2.7-minimal python3-cryptography python3-distupgrade
python3-update-manager python3.5 python3.5-minimal samba samba-common
samba-common-bin samba-dsdb-modules samba-libs samba-vfs-modules smbclient
snap-confine snapd sudo suru-icon-theme systemd systemd-sysv tar thunderbird
thunderbird-globalmenu thunderbird-gnome-support thunderbird-locale-en
thunderbird-locale-en-us tzdata ubuntu-artwork ubuntu-core-launcher
ubuntu-drivers-common ubuntu-mobile-icons ubuntu-mono
ubuntu-release-upgrader-core ubuntu-release-upgrader-gtk ubuntu-session
ubuntu-software udev unattended-upgrades unity unity-schemas unity-services
update-manager update-manager-core update-notifier update-notifier-common
vim-common vim-tiny whoopsie winbind xdiagnose xserver-common
xserver-xorg-core xserver-xorg-video-intel
327 upgraded, 11 newly installed, 0 to remove and 0 not upgraded.
Need to get 25.2 MB/509 MB of archives.
After this operation, 355 MB of additional disk space will be used.
Do you want to continue? [Y/n] y
Err:1 http://dl.google.com/linux/earth/deb stable/main i386 google-earth-stable i386 6.1.0.4738-r0
404 Not Found [IP: 2607:f8b0:4007:80c::200e 80]
E: Failed to fetch http://dl.google.com/linux/earth/deb/pool/main/g/google-earth-stable/google-earth-stable_6.1.0.4738-r0_i386.deb 404 Not Found [IP: 2607:f8b0:4007:80c::200e 80]

E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?

[howefield]

Do you use the google-earth package ?

I'd suggest purging it and removing the ppa for it.


sudo apt-get purge google-earth

sudo mv /etc/apt/sources.list.d/google-earth.list* ~/Documents

I'm guessing at the name of the package, if it isn't google-earth then change to suit.

There is a more graceful method to removing a PPA which is to use the ppa-purge application, it isn't installed by default. Once installed use sudo ppa-purge ppa_name to remove the ppa and put all related packages back to default.

[ajgreeny]

Are you running a 32 bit system? There are a few mentions of i386 in your output, though there will probably be some of those showing also in a 64 bit system.
Google-chrome is no longer available for 32 bit systems in Linux at least, so I wonder about google-earth; no idea about Windows 32 bit systems.

[tiberiusgiant]

No, 64 bit Lenovo ThinkPad T400.

FWIW, all this worked fine in Ubuntu 14.10 on same computer.

[howefield]

FWIW, all this worked fine in Ubuntu 14.10 on same computer.

Forget 14.10, it is dead and no longer supported.

[tiberiusgiant]

Thanks! Turns out the file is called "google-earth-stable:i386", which I think is now purged, along with autoremoving "packages [that] were automatically installed and are no longer required". But my attempt to purge the ppa for the same filename using command string


sudo mv /etc/apt/sources.list.d/google-earth-stable:i386.list* ~/Documents

failed with this result:


~$: sudo mv /etc/apt/sources.list.d/google-earth-stable:i386.list* ~/Documents
~$: command not found
lane@lane-T400:~$ mv: cannot stat '/etc/apt/sources.list.d/google-earth-stable:i386.list*': No such file or directory
No command 'mv:' found, did you mean:
Command 'mvn' from package 'maven' (universe)
Command 'mvs' from package 'libwww-mediawiki-client-perl' (universe)
Command 'mv' from package 'coreutils' (main)
mv:: command not found

Does this mean that all those docs are already gone?

Thank you again.

howefield:

sudo apt upgrade is in progress now and appears to be working. Will report back shortly.

tiberiusgiant

[howefield]

Does this mean that all those docs are already gone?

No, it just means that you didn't follow instruction or more likely I wasn't clear enough ;)

I took an attempt at the filename and kudos for sussing the correct name and getting it right but the path to the repository information was correct, in fact you had already posted it, so..


sudo mv /etc/apt/sources.list.d/google-earth.list* ~/Documents

should still have been used, inserting ":i386" into the path made it incorrect, as the error said "No such file or directory"


sudo apt upgrade is in progress now and appears to be working. Will report back shortly.

Good luck :)

[tiberiusgiant]

howefield --

"sudo apt upgrade" went to completion without errors or escapes. I rebooted. Except for a few scary moments during which the display was all hashed up, ubuntu 16.04 booted up. I open the Software Updater, which gave me the message "Failed to download repository information. Check your internet connection." So some file(s) it doesn't like is(are) still present.

So I entered "sudo apt upgrade" again and got this:


~$ sudo apt update
Ign:1 http://dl.google.com/linux/chrome/deb stable InRelease
Ign:2 http://dl.google.com/linux/talkplugin/deb stable InRelease
Hit:3 http://dl.google.com/linux/chrome/deb stable Release
Hit:4 http://us.archive.ubuntu.com/ubuntu xenial InRelease
Hit:6 http://dl.google.com/linux/talkplugin/deb stable Release
Err:7 http://dl.google.com/linux/chrome/deb stable Release.gpg
At least one invalid signature was encountered.
Get:5 http://security.ubuntu.com/ubuntu xenial-security InRelease [102 kB]
Err:4 http://us.archive.ubuntu.com/ubuntu xenial InRelease
At least one invalid signature was encountered.
Get:8 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]
Err:9 http://dl.google.com/linux/talkplugin/deb stable Release.gpg
At least one invalid signature was encountered.
Err:5 http://security.ubuntu.com/ubuntu xenial-security InRelease
At least one invalid signature was encountered.
Err:8 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease
At least one invalid signature was encountered.
Fetched 204 kB in 0s (252 kB/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done
All packages are up to date.
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://dl.google.com/linux/chrome/deb stable Release: At least one invalid signature was encountered.
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://us.archive.ubuntu.com/ubuntu xenial InRelease: At least one invalid signature was encountered.
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://dl.google.com/linux/talkplugin/deb stable Release: At least one invalid signature was encountered.
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://security.ubuntu.com/ubuntu xenial-security InRelease: At least one invalid signature was encountered.
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease: At least one invalid signature was encountered.
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/xenial/InRelease At least one invalid signature was encountered.
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/xenial-updates/InRelease At least one invalid signature was encountered.
W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/xenial-security/InRelease At least one invalid signature was encountered.
W: Failed to fetch http://dl.google.com/linux/chrome/deb/dists/stable/Release.gpg At least one invalid signature was encountered.
W: Failed to fetch http://dl.google.com/linux/talkplugin/deb/dists/stable/Release.gpg At least one invalid signature was encountered.
W: Some index files failed to download. They have been ignored, or old ones used instead.
~$

Suggestions?

-- Tiberius

[howefield]

Suggestions?

Sure, let's see the output of


egrep -v '^#|^ *$' /etc/apt/sources.list /etc/apt/sources.list.d/*

This will just list all the repositories so we can see what you have still got in use, but it appears the google ones need removing.