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April 11th, 2015, 03:36 PM
Hello community. I've got my first serious ubuntu problem. Here's the background.
About a week ago my system started really slowing down. Eventually it led to completely freezing to the point I had to kill power and reboot. In most instances after boot, the system would behave fine, then after some idle time it wouldn't see any applications and eventually lock up when trying to open an application. Sometimes it would not see any applications after boot. After a few of these the system started having problems with booting and it appeared to me that my hard drive might be failing. I have a dual boot option for WinXP and have no problem booting back into windows. I tried the recovery option and I was able to enter that a couple of times. I tried dpkg and fsck options in recovery one time and it seemed to clear things up.
Currently I can't even get into recovery. After a bunch of scrolling lines, it drops to a [initramfs] prompt. Right now I'm working on the system in question, booted from a 14.04 liveCD. I can see all my drives and most of what I care about is intact on other physical drives. However, I cannot find files for email or financial records and I think there's on the same partition that the ubuntu OS was on. One particular drive I cannot mount. At this point, if I had access to the email and financial records I would just re-install and go on. But I really want to locate and recover those if at all possible.
Here's the output when trying to mount the drive I think the old OS is on:
Unable to access “42 GB Volume”
Error mounting /dev/sda5 at /media/ubuntu/e4065ca7-f562-46da-96b2-3b874ad65853: Command-line `mount -t "ext4" -o "uhelper=udisks2,nodev,nosuid" "/dev/sda5" "/media/ubuntu/e4065ca7-f562-46da-96b2-3b874ad65853"' exited with non-zero exit status 32: mount: wrong fs type, bad option, bad superblock on /dev/sda5,
missing codepage or helper program, or other error
In some cases useful info is found in syslog - try
dmesg | tail or s
The liveCD does not give me an option to re-install. I assume it doesn't see any previous ubuntu version and if I just install I'll wipe out any possibility of recovering email and financial files.
I viewed a couple older threads with similar problems. Here's output from commands that were requested in one of them.
Much thanks in advance for any help.
-------------------------------------------------------------------------------------------------------------------------
ubuntu@ubuntu:~$ sudo fdisk -lu
Disk /dev/sda: 640.1 GB, 640135028736 bytes
255 heads, 63 sectors/track, 77825 cylinders, total 1250263728 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x2cafdf8f
Device Boot Start End Blocks Id System
/dev/sda1 * 63 308207024 154103481 7 HPFS/NTFS/exFAT
/dev/sda2 308207025 1250258624 471025800 5 Extended
/dev/sda5 308207088 390122459 40957686 83 Linux
/dev/sda6 594919143 615401954 10241406 82 Linux swap / Solaris
/dev/sda7 390122523 594919079 102398278+ 83 Linux
Partition table entries are not in disk order
Disk /dev/sdb: 320.1 GB, 320072933376 bytes
255 heads, 63 sectors/track, 38913 cylinders, total 625142448 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x370088ab
Device Boot Start End Blocks Id System
/dev/sdb1 * 63 209712509 104856223+ 7 HPFS/NTFS/exFAT
/dev/sdb2 209712510 524265209 157276350 5 Extended
/dev/sdb3 524265210 625137344 50436067+ 7 HPFS/NTFS/exFAT
/dev/sdb5 209712573 524265209 157276318+ 7 HPFS/NTFS/exFAT
Disk /dev/sdc: 120.0 GB, 120034123776 bytes
255 heads, 63 sectors/track, 14593 cylinders, total 234441648 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0xbb308081
Device Boot Start End Blocks Id System
/dev/sdc1 63 32772599 16386268+ c W95 FAT32 (LBA)
/dev/sdc2 32772600 155653784 61440592+ 7 HPFS/NTFS/exFAT
/dev/sdc3 155653785 234436544 39391380 7 HPFS/NTFS/exFAT
Disk /dev/sdd: 500.1 GB, 500107862016 bytes
255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x533b156d
Device Boot Start End Blocks Id System
/dev/sdd1 63 976768064 488384001 7 HPFS/NTFS/exFAT
----------------------------------------------------------------------------------------------------------------------------
ubuntu@ubuntu:~$ sudo parted -l
Model: ATA WDC WD6400AACS-0 (scsi)
Disk /dev/sda: 640GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Number Start End Size Type File system Flags
1 32.3kB 158GB 158GB primary ntfs boot
2 158GB 640GB 482GB extended
5 158GB 200GB 41.9GB logical ext4
7 200GB 305GB 105GB logical ext4
6 305GB 315GB 10.5GB logical linux-swap(v1)
Model: ATA WDC WD3200AAJB-0 (scsi)
Disk /dev/sdb: 320GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Number Start End Size Type File system Flags
1 32.3kB 107GB 107GB primary ntfs boot
2 107GB 268GB 161GB extended
5 107GB 268GB 161GB logical ntfs
3 268GB 320GB 51.6GB primary ntfs
Model: ATA WDC WD1200JB-00D (scsi)
Disk /dev/sdc: 120GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Number Start End Size Type File system Flags
1 32.3kB 16.8GB 16.8GB primary fat32 lba
2 16.8GB 79.7GB 62.9GB primary ntfs
3 79.7GB 120GB 40.3GB primary ntfs
Model: Seagate FreeAgent (scsi)
Disk /dev/sdd: 500GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Number Start End Size Type File system Flags
1 32.3kB 500GB 500GB primary ntfs
Warning: Unable to open /dev/sr0 read-write (Read-only file system). /dev/sr0
has been opened read-only.
Model: HL-DT-ST DVDRAM GH24LS50 (scsi)
Disk /dev/sr0: 1044MB
Sector size (logical/physical): 2048B/2048B
Partition Table: mac
Number Start End Size File system Name Flags
1 8192B 24.6kB 16.4kB Apple
2 42.3MB 51.8MB 9568kB EFI
-----------------------------------------------------------------------------------------------------------------------------
ubuntu@ubuntu:~$ sudo blkid
/dev/loop0: TYPE="squashfs"
/dev/sda1: LABEL="C Win OS" UUID="E81823EB1823B808" TYPE="ntfs"
/dev/sda5: UUID="e4065ca7-f562-46da-96b2-3b874ad65853" TYPE="ext4"
/dev/sda6: UUID="eb26461c-91dc-464e-aeb8-8a890701487b" TYPE="swap"
/dev/sda7: LABEL="Linux-home" UUID="2ef5ef78-0c65-40e9-8c59-30de9fea651e" TYPE="ext4"
/dev/sr0: LABEL="Ubuntu 14.04.2 LTS amd64" TYPE="iso9660"
/dev/sdb1: LABEL="F Apps" TYPE="ntfs"
/dev/sdb3: LABEL="H drive" UUID="324846BD48468019" TYPE="ntfs"
/dev/sdb5: LABEL="G Files" TYPE="ntfs"
/dev/sdc1: LABEL="PAGEFILE" UUID="D03D-B300" TYPE="vfat"
/dev/sdc2: LABEL="Backup1" UUID="0EF4C3EAF4C3D1DF" TYPE="ntfs"
/dev/sdc3: LABEL="Z drive" UUID="C6EC0AB4EC0A9F35" TYPE="ntfs"
/dev/sdd1: LABEL="FreeAgent Drive" UUID="BA10DDCB10DD8EAF" TYPE="ntfs"
About a week ago my system started really slowing down. Eventually it led to completely freezing to the point I had to kill power and reboot. In most instances after boot, the system would behave fine, then after some idle time it wouldn't see any applications and eventually lock up when trying to open an application. Sometimes it would not see any applications after boot. After a few of these the system started having problems with booting and it appeared to me that my hard drive might be failing. I have a dual boot option for WinXP and have no problem booting back into windows. I tried the recovery option and I was able to enter that a couple of times. I tried dpkg and fsck options in recovery one time and it seemed to clear things up.
Currently I can't even get into recovery. After a bunch of scrolling lines, it drops to a [initramfs] prompt. Right now I'm working on the system in question, booted from a 14.04 liveCD. I can see all my drives and most of what I care about is intact on other physical drives. However, I cannot find files for email or financial records and I think there's on the same partition that the ubuntu OS was on. One particular drive I cannot mount. At this point, if I had access to the email and financial records I would just re-install and go on. But I really want to locate and recover those if at all possible.
Here's the output when trying to mount the drive I think the old OS is on:
Unable to access “42 GB Volume”
Error mounting /dev/sda5 at /media/ubuntu/e4065ca7-f562-46da-96b2-3b874ad65853: Command-line `mount -t "ext4" -o "uhelper=udisks2,nodev,nosuid" "/dev/sda5" "/media/ubuntu/e4065ca7-f562-46da-96b2-3b874ad65853"' exited with non-zero exit status 32: mount: wrong fs type, bad option, bad superblock on /dev/sda5,
missing codepage or helper program, or other error
In some cases useful info is found in syslog - try
dmesg | tail or s
The liveCD does not give me an option to re-install. I assume it doesn't see any previous ubuntu version and if I just install I'll wipe out any possibility of recovering email and financial files.
I viewed a couple older threads with similar problems. Here's output from commands that were requested in one of them.
Much thanks in advance for any help.
-------------------------------------------------------------------------------------------------------------------------
ubuntu@ubuntu:~$ sudo fdisk -lu
Disk /dev/sda: 640.1 GB, 640135028736 bytes
255 heads, 63 sectors/track, 77825 cylinders, total 1250263728 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x2cafdf8f
Device Boot Start End Blocks Id System
/dev/sda1 * 63 308207024 154103481 7 HPFS/NTFS/exFAT
/dev/sda2 308207025 1250258624 471025800 5 Extended
/dev/sda5 308207088 390122459 40957686 83 Linux
/dev/sda6 594919143 615401954 10241406 82 Linux swap / Solaris
/dev/sda7 390122523 594919079 102398278+ 83 Linux
Partition table entries are not in disk order
Disk /dev/sdb: 320.1 GB, 320072933376 bytes
255 heads, 63 sectors/track, 38913 cylinders, total 625142448 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x370088ab
Device Boot Start End Blocks Id System
/dev/sdb1 * 63 209712509 104856223+ 7 HPFS/NTFS/exFAT
/dev/sdb2 209712510 524265209 157276350 5 Extended
/dev/sdb3 524265210 625137344 50436067+ 7 HPFS/NTFS/exFAT
/dev/sdb5 209712573 524265209 157276318+ 7 HPFS/NTFS/exFAT
Disk /dev/sdc: 120.0 GB, 120034123776 bytes
255 heads, 63 sectors/track, 14593 cylinders, total 234441648 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0xbb308081
Device Boot Start End Blocks Id System
/dev/sdc1 63 32772599 16386268+ c W95 FAT32 (LBA)
/dev/sdc2 32772600 155653784 61440592+ 7 HPFS/NTFS/exFAT
/dev/sdc3 155653785 234436544 39391380 7 HPFS/NTFS/exFAT
Disk /dev/sdd: 500.1 GB, 500107862016 bytes
255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x533b156d
Device Boot Start End Blocks Id System
/dev/sdd1 63 976768064 488384001 7 HPFS/NTFS/exFAT
----------------------------------------------------------------------------------------------------------------------------
ubuntu@ubuntu:~$ sudo parted -l
Model: ATA WDC WD6400AACS-0 (scsi)
Disk /dev/sda: 640GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Number Start End Size Type File system Flags
1 32.3kB 158GB 158GB primary ntfs boot
2 158GB 640GB 482GB extended
5 158GB 200GB 41.9GB logical ext4
7 200GB 305GB 105GB logical ext4
6 305GB 315GB 10.5GB logical linux-swap(v1)
Model: ATA WDC WD3200AAJB-0 (scsi)
Disk /dev/sdb: 320GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Number Start End Size Type File system Flags
1 32.3kB 107GB 107GB primary ntfs boot
2 107GB 268GB 161GB extended
5 107GB 268GB 161GB logical ntfs
3 268GB 320GB 51.6GB primary ntfs
Model: ATA WDC WD1200JB-00D (scsi)
Disk /dev/sdc: 120GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Number Start End Size Type File system Flags
1 32.3kB 16.8GB 16.8GB primary fat32 lba
2 16.8GB 79.7GB 62.9GB primary ntfs
3 79.7GB 120GB 40.3GB primary ntfs
Model: Seagate FreeAgent (scsi)
Disk /dev/sdd: 500GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Number Start End Size Type File system Flags
1 32.3kB 500GB 500GB primary ntfs
Warning: Unable to open /dev/sr0 read-write (Read-only file system). /dev/sr0
has been opened read-only.
Model: HL-DT-ST DVDRAM GH24LS50 (scsi)
Disk /dev/sr0: 1044MB
Sector size (logical/physical): 2048B/2048B
Partition Table: mac
Number Start End Size File system Name Flags
1 8192B 24.6kB 16.4kB Apple
2 42.3MB 51.8MB 9568kB EFI
-----------------------------------------------------------------------------------------------------------------------------
ubuntu@ubuntu:~$ sudo blkid
/dev/loop0: TYPE="squashfs"
/dev/sda1: LABEL="C Win OS" UUID="E81823EB1823B808" TYPE="ntfs"
/dev/sda5: UUID="e4065ca7-f562-46da-96b2-3b874ad65853" TYPE="ext4"
/dev/sda6: UUID="eb26461c-91dc-464e-aeb8-8a890701487b" TYPE="swap"
/dev/sda7: LABEL="Linux-home" UUID="2ef5ef78-0c65-40e9-8c59-30de9fea651e" TYPE="ext4"
/dev/sr0: LABEL="Ubuntu 14.04.2 LTS amd64" TYPE="iso9660"
/dev/sdb1: LABEL="F Apps" TYPE="ntfs"
/dev/sdb3: LABEL="H drive" UUID="324846BD48468019" TYPE="ntfs"
/dev/sdb5: LABEL="G Files" TYPE="ntfs"
/dev/sdc1: LABEL="PAGEFILE" UUID="D03D-B300" TYPE="vfat"
/dev/sdc2: LABEL="Backup1" UUID="0EF4C3EAF4C3D1DF" TYPE="ntfs"
/dev/sdc3: LABEL="Z drive" UUID="C6EC0AB4EC0A9F35" TYPE="ntfs"
/dev/sdd1: LABEL="FreeAgent Drive" UUID="BA10DDCB10DD8EAF" TYPE="ntfs"