Problem getting Sylpheed to work

[Victor_Gilbert]

I installed Sylpheed from the Software Centre
In the Form:

I selected IMAP and clicked Forward.
Entered my email address ‘youruser@riseup.net’.
Gave the account a name and clicked Forward.
Filled in ‘youruser’ and ‘yourpassword’ and mail.riseup.net (for both incoming and outgoing servers).
Selected SSL/TLS for both.
Selected Use SMTP Authentication. And clicked Forward.

Got the email server – but not able to receive or send???
Nor can I find a way to re-access the details above.

Help
Victor

[ajgreeny]

You could simply delete that account and start again.

I have used sylpheed for IMAP with gmail and it always connects very quickly and sends and receives without problem. Is the authentication set up correctly with SSL/TLS? I think gmail does alll that part with no user input, if I remember correctly.

[Victor_Gilbert]

Thanks for reply

You could simply delete that account and start again
There in lies my problem. I can go to the software centre and remove sylpheed, but after rebooting I install Sylpheed only to get the email box appearing again. I tried on their website with the same result.

How can I remove Sylpheed to start again?

Victor

[howefield]

There in lies my problem. I can go to the software centre and remove sylpheed, but after rebooting I install Sylpheed only to get the email box appearing again.

Did you remove the hidden .sylpheed-2.0 folder in your home folder.

[ajgreeny]

Yes, howefield is correct.
I didn't mean you should remove sylpheed itself, just delete the mail account you have just made by using the sylpheed Configuration ->Edit accounts menu. You could then have made sure you have all the configuration correct the next time you tried to configure the account.

Unfortunately I have no way to set up a mail account for any email provider other than gmail, so I don't know what manual configuration you need in order to do that.

[Victor_Gilbert]

http://ubuntuforums.org/customavatars/avatar186490_53.gif (http://ubuntuforums.org/member.php?u=186490) howefield (http://ubuntuforums.org/member.php?u=186490)
http://ubuntuforums.org/images/ubuntu-VB4/statusicon/user-offline.pngThanks Howerfield - I'm the one on the right!

Did you remove the hidden .sylpheed-2.0 folder in your home folder.
No - but I don't find any folder there.
Victor (77)

[Victor_Gilbert]

Thaks Ajgreeny

I didn't mean you should remove sylpheed itself, just delete the mail account you have just made by using the sylpheed Configuration ->Edit accounts menu. You could then have made sure you have all the configuration correct the next time you tried to configure the account.
That is the peculiar thing I only obtained a partial installation without Accounts, Help, etc.

I have an online account with BT but find something like Outlook Express so much easier to use. I'm still hoping that Sylpheed does it for me.

Victor

[Vladlenin5000]

Outlook Express just happen to be more familiar to you but it doesn't make the client easier to use. A best, it's as easy to setup and use as most if not all of the basic clients out there.
Regardless of the software you elect, setting up an email account is the same. Where and how those servers (and ports) and user authentication data goes may vary from software to software, but you'd be entering the exact same data.

Here's an example for Thunderbird: https://we.riseup.net/riseuphelp+en/thunderbird-imap

Do NOT expect any email client to be able to automatically configure Riseup.net accounts. Thunderbird, the standard client in the standard Ubuntu and others, can do it for major service providers like GMail, Yahoo Mail, etc, etc.

[Victor_Gilbert]

Well well well
At last got what you all have been saying!

Edited the account
User: snipped@btinderground.com (vic.soap@btinderground.com)
Password 8 numbers & letters
Protocol POP3
incoming and outgoing servers. I used mail.btinternet.com
BUT after I requested Mail .... I got

Authentication failed:
-ERR [AUTH] invalid user or password[

I must be close?

Victor

[Vladlenin5000]

The instructions above were for IMAP and Riseup.net (from you original post). Now you show an address from btinderground.com (vic.soap@btinderground.com)????? I couldn't find that domain or anything related to it...

[Victor_Gilbert]

The instructions above were for IMAP and Riseup.net (from you original post). Now you show an address from btinderground.com (vic.soap@btinderground.com)????? I couldn't find that domain or anything related to it...

Thought I was just disguising my server ...... btinternet.com ... Have an online account -less than inspiring- with a password. Is that the password I should use with Sylpheed?

Victor

[Victor_Gilbert]

Bingo

Installed Thunderbird

Thanks to everyone for their forbearance and patience.

Victor

[Vladlenin5000]

You're welcome.

For the future keep a few notions in mind:
- Software email clients - Thunderbird, Sylpheed, ... or Microsoft Outlook (Windows), or ... - don't require special passwords. Usernames and passwords are characteristics of your unique email accounts, not of any particular software; they don't change (unless you or the service provider change them).
- The settings for inbound/outbound servers, IMAP or POP3 (when available), authentication encryption method and anything related with your email settings are also 'client agnostic', i.e., they're all the same regardless of the client you use; where and how - again - you access the addition/configuration of email accounts is what differs from one client to another, and some are more 'user friendly' than others.
Some, like Thunderbird, as you just discovered, only require as little as the email address and password - exactly the same you'd need for a web based access - to setup most of the well known services. However, it's always preferable to know where and how to add/edit email accounts in case you need it.
- For every email account that can't be configured automatically be sure to have all the settings beforehand -> Contact your service provider if you must; usually a simple Google search is enough. You may stumble with an instructions page from the service provider but for a different software, let's say for example Microsoft Outlook or Outlook Express. No problem! At some point they'll have to mention all the fields/data discussed above; you just adapt it to the software you're actually using.

[Mike_Walsh]

You're welcome.

For every email account that can't be configured automatically be sure to have all the settings beforehand -> Contact your service provider if you must; usually a simple Google search is enough. You may stumble with an instructions page from the service provider but for a different software, let's say for example Microsoft Outlook or Outlook Express. No problem! At some point they'll have to mention all the fields/data discussed above; you just adapt it to the software you're actually using.

Good advice; especially the part about making sure to have the necessary information beforehand. I'm surprised nobody's mentioned this, so I will do so:-

DO be aware that when using Sylpheed, as stated, GMail will set-up automatically (correct). However; ANY OTHER e-mail provider, you will have to enter the information manually.....and the incoming & outgoing servers are almost always different. For instance, on IMAP (remote, cloud-based folders.....as opposed to POP3, where the folders are held locally, on your machine), the outgoing server is almost always 'smtp.xxxxx', as different from the incoming server, which is 'imap.xxxxx'.

Unfortunately, I can't remember what the differences are with POP3; I haven't used it for nearly a year. But with all email clients, if you get things wrong the first time, simply delete the account details, close the client, open it again, and re-enter your a/c details again...

Works for me.

Regards,

Mike. ;)

[bapoumba]

Just a comment regarding the passwords. When using a gmail account where the 2 steps verification has been set-up, each different email client need their own password generated from the google web interface, and not the gmail account password. Not the case here, I know :)