Michelle_Hughson
February 4th, 2015, 10:35 PM
Hello,
I am new to Ubuntu, and have been trying to learn quickly, but this morning after I installed some updates and restarted I am getting stuck on a black screen.
When I restart, I see the BIOS screen, a purple screen (~5 sec), a long black screen (~15 sec), a purple Ubuntu loading screen (~1.5 sec), followed by the unresponsive black screen. The black screen lasts for at least an hour, so I don't think anything is ever going to happen if I just wait.
I can still access my monitor's menu, so it is the computer not the monitor.
I have tried reading up on solutions, and many places suggested accessing the GRUB menu (which I hadn't heard of until today). Anyway, I tried holding shift and the menu didn't show up, I also tried again while pressing shift repeatedly, same story.
Any tips would be greatly appreciated.
Thanks.
Michelle
I am new to Ubuntu, and have been trying to learn quickly, but this morning after I installed some updates and restarted I am getting stuck on a black screen.
When I restart, I see the BIOS screen, a purple screen (~5 sec), a long black screen (~15 sec), a purple Ubuntu loading screen (~1.5 sec), followed by the unresponsive black screen. The black screen lasts for at least an hour, so I don't think anything is ever going to happen if I just wait.
I can still access my monitor's menu, so it is the computer not the monitor.
I have tried reading up on solutions, and many places suggested accessing the GRUB menu (which I hadn't heard of until today). Anyway, I tried holding shift and the menu didn't show up, I also tried again while pressing shift repeatedly, same story.
Any tips would be greatly appreciated.
Thanks.
Michelle