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View Full Version : [SOLVED] GPU crash on new 14.04 desktop install



dbclin2
February 3rd, 2015, 05:24 AM
Hi,
I recently tried to install 14.04 on an old Dell (1GB RAM). The install (from the mini.iso) went fine, but when I tried to boot for the first time the desktop failed to load. I get the same result loading both Unity and Gnome-Classic. I can ssh in and the system itself is fully up and running, there's just no desktop (wallpaper, but no icons).
Here's my syslog output:


Jan 16 12:49:22 ubuntu blueman-mechanism: Exiting
Jan 16 12:49:43 ubuntu kernel: [ 156.849111] [drm] GPU crash dump saved to /sys/class/drm/card0/error
Jan 16 12:49:43 ubuntu kernel: [ 156.849122] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
Jan 16 12:49:43 ubuntu kernel: [ 156.849125] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
Jan 16 12:49:43 ubuntu kernel: [ 156.849128] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
Jan 16 12:49:43 ubuntu kernel: [ 156.849131] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
Jan 16 12:49:43 ubuntu kernel: [ 156.852020] i915: render error detected, EIR: 0x00000010
Jan 16 12:49:43 ubuntu kernel: [ 156.852020] [drm:i915_report_and_clear_eir] *ERROR* EIR stuck: 0x00000010, masking
Jan 16 12:49:43 ubuntu kernel: [ 156.852020] i915: render error detected, EIR: 0x00000010
Jan 16 12:50:05 ubuntu kernel: [ 179.045809] gnome-shell[1991]: segfault at 1 ip 00000001 sp bfdaa17c error 4 in gnome-shell[8048000+3000]
Jan 16 12:50:09 ubuntu kernel: [ 182.379511] tracker-miner-f[2110]: segfault at 5 ip b736e48b sp bff739f0 error 6 in libglib-2.0.so.0.4002.0[b730b000+10a000]
Jan 16 12:52:39 ubuntu gnome-session[1894]: WARNING: Application 'gnome-shell-classic.desktop' killed by signal 11
Jan 16 12:53:59 ubuntu kernel: [ 413.004026] [drm] stuck on render ring
Jan 16 12:53:59 ubuntu kernel: [ 413.004476] [drm:i915_reset] *ERROR* Failed to reset chip.
Jan 16 12:54:01 ubuntu gnome-session[1894]: WARNING: App 'gnome-shell-classic.desktop' exited with code 1
Jan 16 12:54:40 ubuntu gnome-session[1894]: WARNING: App 'gnome-shell-classic.desktop' exited with code 1
Jan 16 12:54:40 ubuntu gnome-session[1894]: WARNING: App 'gnome-shell-classic.desktop' respawning too quickly
Jan 16 12:54:41 ubuntu gnome-session[1894]: CRITICAL: We failed, but the fail whale is dead. Sorry....
Jan 16 12:57:00 ubuntu kernel: [ 594.163720] perf samples too long (2529 > 2500), lowering kernel.perf_event_max_sample_rate to 50000

And this, if I remember correctly, is from /usr/lib/i386-linux-gnu/libcogl.so.15


No symbol table info available.
#17 0xb63839f0 in cogl_pipeline_set_color () from /usr/lib/i386-linux-gnu/libcogl.so.15
No symbol table info available.
#18 0xb6383a90 in cogl_pipeline_set_color4ub () from /usr/lib/i386-linux-gnu/libcogl.so.15
No symbol table info available.
#19 0xb638948f in cogl_material_set_color4ub () from /usr/lib/i386-linux-gnu/libcogl.so.15
No symbol table info available.
#20 0xb7787908 in st_theme_node_paint () from /usr/lib/gnome-shell/libgnome-shell.so
No symbol table info available.
#21 0xb7793fb3 in st_widget_paint_background () from /usr/lib/gnome-shell/libgnome-shell.so
No symbol table info available.
#22 0xb776c4d7 in ?? () from /usr/lib/gnome-shell/libgnome-shell.so
No symbol table info available.
#23 0xb6ab1709 in g_cclosure_marshal_VOID__VOIDv () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#24 0xb6aae457 in ?? () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#25 0xb6aafc3a in ?? () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#26 0xb6ac9080 in g_signal_emit_valist () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#27 0xb6ac9bf3 in g_signal_emit () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#28 0xb6cc7415 in clutter_actor_continue_paint () from /usr/lib/i386-linux-gnu/libclutter-1.0.so.0
No symbol table info available.
#29 0xb6cce149 in clutter_actor_paint () from /usr/lib/i386-linux-gnu/libclutter-1.0.so.0
No symbol table info available.
#30 0xb77604b8 in ?? () from /usr/lib/gnome-shell/libgnome-shell.so
No symbol table info available.
#31 0xb6ab1709 in g_cclosure_marshal_VOID__VOIDv () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#32 0xb6aae457 in ?? () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#33 0xb6aafc3a in ?? () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#34 0xb6ac9080 in g_signal_emit_valist () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#35 0xb6ac9bf3 in g_signal_emit () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#36 0xb6cc7415 in clutter_actor_continue_paint () from /usr/lib/i386-linux-gnu/libclutter-1.0.so.0
No symbol table info available.
#37 0xb6cce149 in clutter_actor_paint () from /usr/lib/i386-linux-gnu/libclutter-1.0.so.0
No symbol table info available.
#38 0xb69d9558 in g_list_foreach () from /lib/i386-linux-gnu/libglib-2.0.so.0
No symbol table info available.
#39 0xb6d5af92 in ?? () from /usr/lib/i386-linux-gnu/libclutter-1.0.so.0
No symbol table info available.
#40 0xb6ab1709 in g_cclosure_marshal_VOID__VOIDv () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#41 0xb6aae457 in ?? () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#42 0xb6aafcce in ?? () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#43 0xb6ac9080 in g_signal_emit_valist () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#44 0xb6ac9bf3 in g_signal_emit () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
No symbol table info available.
#45 0xb6cc7415 in clutter_actor_continue_paint () from /usr/lib/i386-linux-gnu/libclutter-1.0.so.0
No symbol table info available.
#46 0xb6cce149 in clutter_actor_paint () from /usr/lib/i386-linux-gnu/libclutter-1.0.so.0
No symbol table info available.
#47 0xb6d2ce72 in ?? () from /usr/lib/i386-linux-gnu/libclutter-1.0.so.0
No symbol table info available.
#48 0xb6cbc9b1 in ?? () from /usr/lib/i386-linux-gnu/libclutter-1.0.so.0
No symbol table info available.
#49 0xb6d2f0b0 in ?? () from /usr/lib/i386-linux-gnu/libclutter-1.0.so.0
No symbol table info available.
#50 0xb6d2b335 in ?? () from /usr/lib/i386-linux-gnu/libclutter-1.0.so.0
No symbol table info available.
#51 0xb6d0eb8a in ?? () from /usr/lib/i386-linux-gnu/libclutter-1.0.so.0
No symbol table info available.
#52 0xb69dd1e3 in g_main_context_dispatch () from /lib/i386-linux-gnu/libglib-2.0.so.0
No symbol table info available.
#53 0xb69dd468 in ?? () from /lib/i386-linux-gnu/libglib-2.0.so.0
No symbol table info available.
#54 0xb69dd76b in g_main_loop_run () from /lib/i386-linux-gnu/libglib-2.0.so.0
No symbol table info available.
#55 0xb7378855 in meta_run () from /usr/lib/libmutter.so.0
No symbol table info available.
#56 0x08049746 in ?? ()
No symbol table info available.
#57 0xb67dca83 in __libc_start_main (main=0x80493b0, argc=2, argv=0xbfdab8d4, init=0x8049ce0, fini=0x8049d50, rtld_fini=0xb77e3180 <_dl_fini>, stack_end=0xbfdab8cc) at libc-start.c:287
result = <optimized out>
unwind_buf = {cancel_jmp_buf = {{jmp_buf = {-1231626240, 0, 0, 0, 1799723629, 631348862}, mask_was_saved = 0}}, priv = {pad = {0x0, 0x0, 0x2, 0x804982f}, data = {prev = 0x0, cleanup = 0x0, canceltype = 2}}}
not_first_call = <optimized out>
#58 0x08049850 in ?? ()
No symbol table info available.
Title: gnome-shell crashed with SIGSEGV
UpgradeStatus: No upgrade log present (probably fresh install)
_MarkForUpload: True



Any ideas?
Thanks

mrgs
February 3rd, 2015, 11:28 PM
Please use CODE and not QUOTE tags for terminal output.

Would be nice if you run
sudo lshw -sanitize > lshw.txt and post lshw.txt in CODE tags.

dbclin2
February 4th, 2015, 03:46 PM
Thanks.
I haven't actually booted this machine for a couple of weeks (it's been sitting in a corner collecting dust), so when I booted it this morning, it got a bit further. This time, using Gnome Classic, I got the Applications and Places menus on top, but no mouse. There were also some menu items missing: System Tools and System Settings had no sub menu items to the right.
Memory does seem to be an issue:

$ free -h
total used free shared buffers cached
Mem: 1.0G 927M 73M 98M 47M 437M
-/+ buffers/cache: 442M 558M
Swap: 1.0G 116K 1.0G

But there should be some way to run 14.04 with 1GB of RAM, shouldn't there?

Here's the lshw output:

computer
description: Desktop Computer
product: Dimension 2350
vendor: Dell Computer Corporation
version: A00
serial: [REMOVED]
width: 32 bits
capabilities: smbios-2.3 dmi-2.3 smp-1.4 smp
configuration: boot=normal chassis=desktop cpus=1 uuid=[REMOVED]
*-core
description: Motherboard
vendor: Dell Computer Corporation
physical id: 0
*-firmware
description: BIOS
physical id: 1
version: A00
date: 10/28/2002
size: 128KiB
capacity: 192KiB
capabilities: pci pnp apm upgrade shadowing escd cdboot bootselect socketedrom edd int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb ls120boot zipboot biosbootspecification
*-cpu
description: CPU
product: Intel(R) Pentium(R) 4 CPU 1.80GHz
vendor: Intel Corp.
physical id: 5
bus info: cpu@0
version: 15.2.7
slot: Socket 478
size: 1800MHz
capacity: 2800MHz
width: 32 bits
clock: 400MHz
capabilities: boot fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe pebs bts cid
configuration: id=0
*-cache:0
description: L1 cache
physical id: 9
slot: Internal Cache
size: 8KiB
capacity: 8KiB
capabilities: synchronous internal write-back unified
*-cache:1
description: L2 cache
physical id: a
slot: External Cache
size: 512KiB
capacity: 512KiB
capabilities: synchronous external write-back unified
*-memory
description: System Memory
physical id: 20
slot: System board or motherboard
size: 1GiB
capacity: 2GiB
*-bank:0
description: DIMM SDRAM Synchronous 266 MHz (3.8 ns)
product: None
vendor: None
physical id: 0
serial: [REMOVED]
slot: A0
size: 512MiB
width: 64 bits
clock: 266MHz (3.8ns)
*-bank:1
description: DIMM SDRAM Synchronous 266 MHz (3.8 ns)
product: None
vendor: None
physical id: 1
serial: [REMOVED]
slot: A1
size: 512MiB
width: 64 bits
clock: 266MHz (3.8ns)
*-pci
description: Host bridge
product: 82845G/GL[Brookdale-G]/GE/PE DRAM Controller/Host-Hub Interface
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 03
width: 32 bits
clock: 33MHz
configuration: driver=agpgart-intel
resources: irq:0 memory:e8000000-ebffffff
*-display
description: VGA compatible controller
product: 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:16 memory:e0000000-e7ffffff memory:ee000000-ee07ffff
*-usb:0
description: USB controller
product: 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1
vendor: Intel Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: 02
width: 32 bits
clock: 33MHz
capabilities: uhci bus_master
configuration: driver=uhci_hcd latency=0
resources: irq:16 ioport:d800(size=32)
*-usb:1
description: USB controller
product: 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2
vendor: Intel Corporation
physical id: 1d.1
bus info: pci@0000:00:1d.1
version: 02
width: 32 bits
clock: 33MHz
capabilities: uhci bus_master
configuration: driver=uhci_hcd latency=0
resources: irq:19 ioport:d000(size=32)
*-usb:2
description: USB controller
product: 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3
vendor: Intel Corporation
physical id: 1d.2
bus info: pci@0000:00:1d.2
version: 02
width: 32 bits
clock: 33MHz
capabilities: uhci bus_master
configuration: driver=uhci_hcd latency=0
resources: irq:18 ioport:d400(size=32)
*-usb:3
description: USB controller
product: 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller
vendor: Intel Corporation
physical id: 1d.7
bus info: pci@0000:00:1d.7
version: 02
width: 32 bits
clock: 33MHz
capabilities: pm ehci bus_master cap_list
configuration: driver=ehci-pci latency=0
resources: irq:23 memory:ee080000-ee0803ff
*-pci
description: PCI bridge
product: 82801 PCI Bridge
vendor: Intel Corporation
physical id: 1e
bus info: pci@0000:00:1e.0
version: 82
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master
resources: ioport:c000(size=4096) memory:ec000000-edffffff memory:40000000-400fffff
*-communication
description: Modem
product: BCM4212 v.90 56k modem
vendor: Broadcom Corporation
physical id: 4
bus info: pci@0000:01:04.0
version: 02
width: 32 bits
clock: 33MHz
capabilities: pm generic bus_master cap_list
configuration: driver=serial latency=32
resources: irq:16 memory:ed002000-ed002fff ioport:c000(size=16)
*-network
description: Ethernet interface
product: BCM4401 100Base-T
vendor: Broadcom Corporation
physical id: 9
bus info: pci@0000:01:09.0
logical name: eth0
version: 01
serial: [REMOVED]
size: 100Mbit/s
capacity: 100Mbit/s
width: 32 bits
clock: 33MHz
capabilities: pm bus_master cap_list rom ethernet physical mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=b44 driverversion=2.0 duplex=full ip=[REMOVED] latency=32 link=yes multicast=yes port=twisted pair speed=100Mbit/s
resources: irq:17 memory:ed000000-ed001fff memory:40000000-40003fff
*-isa
description: ISA bridge
product: 82801DB/DBL (ICH4/ICH4-L) LPC Interface Bridge
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 02
width: 32 bits
clock: 33MHz
capabilities: isa bus_master
configuration: driver=lpc_ich latency=0
resources: irq:0
*-ide
description: IDE interface
product: 82801DB (ICH4) IDE Controller
vendor: Intel Corporation
physical id: 1f.1
bus info: pci@0000:00:1f.1
version: 02
width: 32 bits
clock: 33MHz
capabilities: ide bus_master
configuration: driver=ata_piix latency=0
resources: irq:18 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:f000(size=16) memory:40100000-401003ff
*-serial UNCLAIMED
description: SMBus
product: 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) SMBus Controller
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 02
width: 32 bits
clock: 33MHz
configuration: latency=0
resources: ioport:500(size=32)
*-multimedia
description: Multimedia audio controller
product: 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller
vendor: Intel Corporation
physical id: 1f.5
bus info: pci@0000:00:1f.5
version: 02
width: 32 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=snd_intel8x0 latency=0
resources: irq:17 ioport:e000(size=256) ioport:e400(size=64) memory:ee081000-ee0811ff memory:ee082000-ee0820ff
*-scsi:0
physical id: 0
logical name: scsi0
capabilities: emulated
*-disk
description: ATA Disk
product: WDC WD1600AAJB-0
vendor: Western Digital
physical id: 0.0.0
bus info: scsi@0:0.0.0
logical name: /dev/sda
version: 01.0
serial: [REMOVED]
size: 149GiB (160GB)
capabilities: partitioned partitioned:dos
configuration: ansiversion=5 sectorsize=512 signature=000cfb88
*-volume:0
description: EXT4 volume
vendor: Linux
physical id: 1
bus info: scsi@0:0.0.0,1
logical name: /dev/sda1
logical name: /
version: 1.0
serial: [REMOVED]
size: 148GiB
capacity: 148GiB
capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
configuration: created=2015-01-16 09:40:35 filesystem=ext4 lastmountpoint=/ modified=2015-02-04 09:30:48 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2015-02-04 09:30:49 state=mounted
*-volume:1
description: Extended partition
physical id: 2
bus info: scsi@0:0.0.0,2
logical name: /dev/sda2
size: 1021MiB
capacity: 1021MiB
capabilities: primary extended partitioned partitioned:extended
*-logicalvolume
description: Linux swap / Solaris partition
physical id: 5
logical name: /dev/sda5
capacity: 1021MiB
capabilities: nofs
*-scsi:1
physical id: 2
logical name: scsi1
capabilities: emulated
*-cdrom
description: DVD-RAM writer
product: DVD-RAM GH22NP20
vendor: HL-DT-ST
physical id: 0.0.0
bus info: scsi@1:0.0.0
logical name: /dev/cdrom
logical name: /dev/sr0
version: 1.04
capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
configuration: ansiversion=5 status=nodisc

Any ideas?
Thanks!

dbclin2
February 4th, 2015, 04:05 PM
Update: I think it was a memory problem. I booted again using the Xfce desktop and everything seemed to work (even if it was a bit slow).
The mouse problem was actually a hardware issue: one of the USB ports seems to be dead.
Thanks,

mrgs
February 4th, 2015, 10:41 PM
Good, but this is very old stuff so maybe Lubuntu is faster.
The Intel graphics processor sometimes is better off with some tweaks. See the link in my signature for details.

dbclin2
February 4th, 2015, 11:32 PM
That's a good idea. This machine will probably only be used for a short while until its owner becomes familiar with Ubuntu in general and feels comfortable moving it up to his regular PC. Now I've got it running (along with the files I rescued from his XP partition before I blew it away), It's not worth starting over.
Thanks,