Please help! : - ( error processing package linux-image-extra-3.13.0-24-generic

[virginia2]

Hi, I get this message in the terminal. I tried everything but I am not able to fix it. Could somebody help me please? Thanks!):P:KS

Virginia

dpkg: error processing package linux-image-extra-3.13.0-24-generic (--configure):
package is in a very bad inconsistent state; you should
reinstall it before attempting configuration
Errors were encountered while processing:
linux-image-extra-3.13.0-24-generic

[coffeecat]

Welcome to the forum!

Please tell us what terminal command gave you that error message. I'll assume you are running Ubuntu 14.04. Please confirm.

Assuming you were not in the middle of an upgrade from one release to another (it doesn't look like it), run this command and post the output:


sudo apt-get update

It will be lengthy. You can highlight with the mouse, right-click -> copy and then paste it into your post.

Once that has finished, post the output of this command:


sudo apt-get -s dist-upgrade

There have been four versions of the kernel later than 3.13.0-24 and probably the easiest thing to do is simply to install the latest kernel, skipping the -24 one. But before you do that it would be useful to see if there are any other problems revealed by the output of the above commands.

[virginia2]

Thank you so much for answering me! I paste everything below. Virginia

Result of the command sudo apt-get update:


virginia@virginia-1015PEM:~$ sudo apt-get update
[sudo] password for virginia:
Ign http://se.archive.ubuntu.com trusty InRelease
Hit http://repository.spotify.com stable InRelease
Ign http://se.archive.ubuntu.com trusty-updates InRelease
Ign http://ppa.launchpad.net trusty InRelease
Ign http://extras.ubuntu.com trusty InRelease
Ign http://se.archive.ubuntu.com trusty-backports InRelease
Hit http://se.archive.ubuntu.com trusty Release.gpg
Ign http://archive.canonical.com trusty InRelease
Hit http://se.archive.ubuntu.com trusty-updates Release.gpg
Ign http://ppa.launchpad.net trusty InRelease
Hit http://se.archive.ubuntu.com trusty-backports Release.gpg
Hit http://extras.ubuntu.com trusty Release.gpg
Hit http://archive.canonical.com trusty Release.gpg
Ign http://ppa.launchpad.net trusty InRelease
Hit http://repository.spotify.com stable/non-free i386 Packages
Hit http://se.archive.ubuntu.com trusty Release
Hit http://se.archive.ubuntu.com trusty-updates Release
Hit http://extras.ubuntu.com trusty Release
Hit http://archive.canonical.com trusty Release
Hit http://se.archive.ubuntu.com trusty-backports Release
Ign http://ppa.launchpad.net trusty InRelease
Hit http://se.archive.ubuntu.com trusty/main Sources
Hit http://se.archive.ubuntu.com trusty/restricted Sources
Hit http://ppa.launchpad.net trusty Release.gpg
Ign http://security.ubuntu.com trusty-security InRelease
Hit http://se.archive.ubuntu.com trusty/universe Sources
Ign http://repository.spotify.com stable/non-free Translation-en_US
Hit http://se.archive.ubuntu.com trusty/multiverse Sources
Ign http://repository.spotify.com stable/non-free Translation-en
Hit http://se.archive.ubuntu.com trusty/main i386 Packages
Hit http://ppa.launchpad.net trusty Release.gpg
Hit http://se.archive.ubuntu.com trusty/restricted i386 Packages
Hit http://se.archive.ubuntu.com trusty/universe i386 Packages
Hit http://extras.ubuntu.com trusty/main Sources
Hit http://se.archive.ubuntu.com trusty/multiverse i386 Packages
Get:1 http://ppa.launchpad.net trusty Release.gpg [316 B]
Hit http://se.archive.ubuntu.com trusty/main Translation-en
Get:2 http://security.ubuntu.com trusty-security Release.gpg [933 B]
Hit http://extras.ubuntu.com trusty/main i386 Packages
Hit http://ppa.launchpad.net trusty Release.gpg
Hit http://archive.canonical.com trusty/partner Sources
Hit http://ppa.launchpad.net trusty Release
Hit http://archive.canonical.com trusty/partner i386 Packages
Hit http://se.archive.ubuntu.com trusty/multiverse Translation-en
Hit http://se.archive.ubuntu.com trusty/restricted Translation-en
Get:3 http://security.ubuntu.com trusty-security Release [59,7 kB]
Hit http://ppa.launchpad.net trusty Release
Hit http://se.archive.ubuntu.com trusty/universe Translation-en
Hit http://se.archive.ubuntu.com trusty-updates/main Sources
Get:4 http://ppa.launchpad.net trusty Release [14,0 kB]
Hit http://se.archive.ubuntu.com trusty-updates/restricted Sources
Hit http://se.archive.ubuntu.com trusty-updates/universe Sources
Hit http://se.archive.ubuntu.com trusty-updates/multiverse Sources
Hit http://se.archive.ubuntu.com trusty-updates/main i386 Packages
Hit http://ppa.launchpad.net trusty Release
Hit http://se.archive.ubuntu.com trusty-updates/restricted i386 Packages
Hit http://se.archive.ubuntu.com trusty-updates/universe i386 Packages
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://se.archive.ubuntu.com trusty-updates/multiverse i386 Packages
Hit http://se.archive.ubuntu.com trusty-updates/main Translation-en
Hit http://se.archive.ubuntu.com trusty-updates/multiverse Translation-en
Hit http://se.archive.ubuntu.com trusty-updates/restricted Translation-en
Hit http://se.archive.ubuntu.com trusty-updates/universe Translation-en
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://se.archive.ubuntu.com trusty-backports/main Sources
Hit http://se.archive.ubuntu.com trusty-backports/restricted Sources
Hit http://se.archive.ubuntu.com trusty-backports/universe Sources
Ign http://archive.canonical.com trusty/partner Translation-en_US
Hit http://se.archive.ubuntu.com trusty-backports/multiverse Sources
Hit http://se.archive.ubuntu.com trusty-backports/main i386 Packages
Ign http://extras.ubuntu.com trusty/main Translation-en_US
Hit http://se.archive.ubuntu.com trusty-backports/restricted i386 Packages
Hit http://se.archive.ubuntu.com trusty-backports/universe i386 Packages
Ign http://archive.canonical.com trusty/partner Translation-en
Hit http://se.archive.ubuntu.com trusty-backports/multiverse i386 Packages
Ign http://extras.ubuntu.com trusty/main Translation-en
Get:5 http://ppa.launchpad.net trusty/main i386 Packages [25,2 kB]
Hit http://se.archive.ubuntu.com trusty-backports/main Translation-en
Hit http://se.archive.ubuntu.com trusty-backports/multiverse Translation-en
Hit http://se.archive.ubuntu.com trusty-backports/restricted Translation-en
Get:6 http://security.ubuntu.com trusty-security/main Sources [36,3 kB]
Hit http://se.archive.ubuntu.com trusty-backports/universe Translation-en
Get:7 http://security.ubuntu.com trusty-security/restricted Sources [14 B]
Hit http://ppa.launchpad.net trusty/main i386 Packages
Ign http://se.archive.ubuntu.com trusty/main Translation-en_US
Ign http://se.archive.ubuntu.com trusty/multiverse Translation-en_US
Ign http://se.archive.ubuntu.com trusty/restricted Translation-en_US
Ign http://se.archive.ubuntu.com trusty/universe Translation-en_US
Get:8 http://security.ubuntu.com trusty-security/universe Sources [8 431 B]
Get:9 http://security.ubuntu.com trusty-security/multiverse Sources [697 B]
Get:10 http://security.ubuntu.com trusty-security/main i386 Packages [115 kB]
Get:11 http://security.ubuntu.com trusty-security/restricted i386 Packages [14 B]
Get:12 http://security.ubuntu.com trusty-security/universe i386 Packages [39,1 kB]
Ign http://ppa.launchpad.net trusty/main Translation-en_US
Ign http://ppa.launchpad.net trusty/main Translation-en
Ign http://ppa.launchpad.net trusty/main Translation-en_US
Ign http://ppa.launchpad.net trusty/main Translation-en
Ign http://ppa.launchpad.net trusty/main Translation-en_US
Ign http://ppa.launchpad.net trusty/main Translation-en
Get:13 http://security.ubuntu.com trusty-security/multiverse i386 Packages [1 402 B]
Ign http://ppa.launchpad.net trusty/main Translation-en_US
Ign http://ppa.launchpad.net trusty/main Translation-en
Hit http://security.ubuntu.com trusty-security/main Translation-en
Hit http://security.ubuntu.com trusty-security/multiverse Translation-en
Hit http://security.ubuntu.com trusty-security/restricted Translation-en
Hit http://security.ubuntu.com trusty-security/universe Translation-en
Fetched 301 kB in 3s (77,1 kB/s)
Reading package lists... Done


Result for sudo apt-get -s dist-upgrade:


virginia@virginia-1015PEM:~$ sudo apt-get -s dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
1 not fully installed or removed.
Conf linux-image-extra-3.13.0-24-generic (3.13.0-24.47 Ubuntu:14.04/trusty-updates [i386])
virginia@virginia-1015PEM:~$

[virginia2]

And yes, I am running Ubuntu 14.04.

[coffeecat]

I was hoping that dist-upgrade would offer to install the latest kernel, bypassing the earlier broken package, but alas no! So...

Try this:


sudo apt-get --reinstall install linux-image-extra-3.13.0-24-generic

If that errors, post the error output. If it completes happily, then try running this again:


sudo apt-get -s dist-upgrade

That won't actually do anything, the -s option is a simulate option. If it shows that it will install the 3.13.0-32 kernel packages now, then let it run without the -s option. It would best to get your system up-to-date.

[virginia2]

I don't think I get error:


virginia@virginia-1015PEM:~$ sudo apt-get --reinstall install linux-image-extra-3.13.0-24-generic
[sudo] password for virginia:
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0 B/37,0 MB of archives.
After this operation, 0 B of additional disk space will be used.
(Reading database ... 161973 files and directories currently installed.)
Preparing to unpack .../linux-image-extra-3.13.0-24-generic_3.13.0-24.47_i386.deb ...
Unpacking linux-image-extra-3.13.0-24-generic (3.13.0-24.47) over (3.13.0-24.47) ...
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.13.0-24-generic /boot/vmlinuz-3.13.0-24-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.13.0-24-generic /boot/vmlinuz-3.13.0-24-generic
Setting up linux-image-extra-3.13.0-24-generic (3.13.0-24.47) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Not updating initrd symbolic links since we are being updated/reinstalled
(3.13.0-24.47 was configured last, according to dpkg)
Not updating image symbolic links since we are being updated/reinstalled
(3.13.0-24.47 was configured last, according to dpkg)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 3.13.0-24-generic /boot/vmlinuz-3.13.0-24-generic
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 3.13.0-24-generic /boot/vmlinuz-3.13.0-24-generic
update-initramfs: Generating /boot/initrd.img-3.13.0-24-generic
run-parts: executing /etc/kernel/postinst.d/pm-utils 3.13.0-24-generic /boot/vmlinuz-3.13.0-24-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier 3.13.0-24-generic /boot/vmlinuz-3.13.0-24-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub 3.13.0-24-generic /boot/vmlinuz-3.13.0-24-generic
Generating grub configuration file ...
Found linux image: /boot/vmlinuz-3.13.0-32-generic
Found initrd image: /boot/initrd.img-3.13.0-32-generic
Found linux image: /boot/vmlinuz-3.13.0-27-generic
Found initrd image: /boot/initrd.img-3.13.0-27-generic
Found linux image: /boot/vmlinuz-3.13.0-24-generic
Found initrd image: /boot/initrd.img-3.13.0-24-generic
Found memtest86+ image: /boot/memtest86+.elf
Found memtest86+ image: /boot/memtest86+.bin
Found Windows 7 (loader) on /dev/sda1
Found Windows Recovery Environment (loader) on /dev/sda2
done

And this is what happens when I try the second comman first with -s and then without:


virginia@virginia-1015PEM:~$ sudo apt-get -s dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
virginia@virginia-1015PEM:~$ sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

I think there is something wrong, am I right?

[coffeecat]

The first command does seem to have re-installed the broken 3.13.0-24 package, which hopefully has fixed the problem you started with. I guess my assumption was wrong that you also needed to install later kernels - I have 3.13.0-27, 3.13.0-29, 3.13.0-30, and 3.13.0-32 on my system - but perhaps they are already installed. I don't know why I made that assumption. The output of dist-upgrade certainly suggests that your system is up-to-date.

Reboot, and when you are back into the desktop, post the output of this command:


uname -a

That will tell us which kernel you are running.

[virginia2]

Linux virginia-1015PEM 3.13.0-32-generic #57-Ubuntu SMP Tue Jul 15 03:51:12 UTC 2014 i686 i686 i686 GNU/Linux

Anyway, I think is fixed now! Thank you so much!!!

[coffeecat]

Yes, you have the 3.13.0-32 kernel, so everything seems to be up to date now.

Good luck!