PDA

View Full Version : Ubuntu 14.4 LTS Install Failure



George_Gore
April 28th, 2014, 04:01 PM
I am assisting in an install 300 miles away on a Dell desktop. I provided the USB image which has been successful on 4 installations. The installer has followed my instructions exactly and has provided pictures of the screens. The install proceeds without problems until the Time Zone select and then has a halt with a pop up I have never seen. He has started the install several times and always fails at the Time Zone Screen. His screens indicate he has internet connectivity and has even connected directly to his cable modem bypassing his router. Query what this popup is indicating is at issue with the install.

jbaerboc
April 29th, 2014, 02:17 AM
What does the pop-up say when it stops on the timezone page?

George_Gore
May 5th, 2014, 01:33 AM
The popup is simply a box with nothing but question marks where text would be. The x to close and OK do not respond and the only way out is to abort the installation.