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View Full Version : Just updated from 8.04 to 12.04 and no internet & don't understand 12.04-what to do?



Fidelio1st
December 24th, 2013, 09:03 PM
Computer: Dell Inspiron 1420 Intel Core 2 Duo T5550 (3GB, DDR2, 667mHz)

Running Dual Boot with Windows Vista and now Ubuntu 12.04

Firstly, I'm not very Linux/Ubuntu savvy -- once things work I get it, but I'm not good at installing things or editing files... i.e. I need very specific instructions.

I've been using Ubuntu 8.04 forever and love it -- I've had my computer for over 5 years and it runs just as fast today as when I got it. But since 8.04 isn't supported anymore and I was having small issues like video in Firefox, and Firefox not updating I figured it was time to update and I just figured the most recent would be best. So I updated to 10.4 then 12.04.

Now I cannot connect to the internet in 12.04. I believe I could in 10.4. I've restarted a couple times and it says upon restarting "Waiting for network configuration." When I go into System Settings / Network there is immediately a message that reads "The system network services are not compatible with this version."

I also don't understand 12.04, I don't know where Administration and the other drop down menu below it moved to, when I right click on a folder it doesn't give me the options 8.04 gave me.

I do like the look, the new menu bar and the workspace switcher.... so if I could somehow get the internet working and understand the basics and how it changed from 8.04, I would like to keep it.

Not sure if I can save 12.04, or if I should revert back to 10.4 and try that, and if so the best way to do that. I did back up all my files (not programs)... any advice would be much appreciated.

oldfred
December 24th, 2013, 09:46 PM
I do not know networking issues well, mine has just worked. I started with 6.06 on this dual core, converted to 64 bit with 9.10 and only had issues as I remember with the older versions.

Run these and copy to another computer and upload.
lspci > ~/abs-network.txt
lsusb >> ~/abs-network.txt
ifconfig >> ~/abs-network.txt
iwconfig >> ~/abs-network.txt
Attach (via the paperclip in advanced edit menu) the abs-network.txt file which will be in your home folder.


I have a 4:3 monitor and have been so used to old menus, I revert. Try Unity, some do like it afer they try it for a while.
http://www.psychocats.net/ubuntu/classicgnome
12.04 LTS / Precise Classic (No effects) Tweaks and tricks kansasnoob & cortman
https://help.ubuntu.com/community/PreciseGnomeClassicTweaks
http://ubuntuforums.org/showthread.php?t=1966370


Unity info
http://unity.ubuntu.com/about/
http://www.omgubuntu.co.uk/2011/04/how-to-add-folder-quicklists-to-the-home-launcher-in-ubuntu-unity/
http://castrojo.tumblr.com/post/4795149014/the-power-users-guide-to-unity

grahammechanical
December 24th, 2013, 10:43 PM
I am a little confused. You had a connection to the router/hub and on to the internet in 8.04. And you used the internet to upgrade 8.04 to 10.04 and then onwards to 12.04. Is this correct? Then you should still have an valid connection to the router/hub as the upgrade process would give Network Manager the correct configuration.

I wonder if you are confusing connecting to a router/hub with connecting to a network. In the 12.04 top panel on the right there should be an icon for Network Manager. If your connection is through ethernet (wired) then the icon will look like two arrows going in the opposite direction (with a connection that is).

If Network Manager is not connected to the router either by wire or by wireless then the icon will look like an inverted cone. Click on that icon and see if Enable Networking and Enable Wireless are both enabled. You should also see any wireless access points that are in range. Is your access point among them?

There is one possibility that comes to mind. In the old days before Ubuntu used Network Manager another utility was used. Having more than one utility managing wireless connections causes conflict and stops Network Manager from working. You could try this command


cat /etc/network/interfaces

That will show you what is written in the interfaces file. With Network Manager you should see this


# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback



Anything else will stop Network Manager from doing its job. As will having another wireless manager installed at the same time as Network Manager.

Regards.

Fidelio1st
December 27th, 2013, 08:05 AM
@ oldfred - thank you, I ran those and attached the files.

@ grahammechanical -- I ran that and attached the screenshot. I'm just trying to connect to my home wireless router (and for it to work when I go out to cafes, etc.). Yes, in 8.04 it wireless worked fine, and it must have in 10.4 because I upgraded to 12.04, and then no internet. You will see in the attached screenshot that there is no icon for internet, nothing like you described.

The more I read, I don't want to revert back, I want to get 12.04 working... I have burnt the 12.04 Ubuntu disc -- as mentioned before, I have a dual boot with Windows Vista... will it cause problems if I reinstall 12.04 from the burnt DVD?

ANOTHER NEW PROBLEM I noticed -- I lost audio. I have no audio for video files. Also whenever Update Manager tries to update Firefox, an error comes up. I do have Firefox opening though (just no internet to use it)...

Once again, any help much appreciated.

mikewhatever
December 27th, 2013, 08:26 AM
Can you run the nm-applet command in Terminal and post the output or a screenshot.
Also, please post the output of dmesg | grep -e wlan0 -e iwl4965.

Fidelio1st
December 27th, 2013, 08:39 AM
Here you go:

---------------

fidelio1st@Fidelio1st-1420:~$ nm-applet

** (nm-applet:5551): WARNING **: Could not initialize NMClient /org/freedesktop/NetworkManager: The name org.freedesktop.NetworkManager was not provided by any .service files
** Message: applet now removed from the notification area

** (nm-applet:5551): WARNING **: Failed to register as an agent: (2) The name org.freedesktop.NetworkManager was not provided by any .service files
** Message: Starting applet secret agent because GNOME Shell disappeared

** (nm-applet:5551): WARNING **: Failed to register as an agent: (2) The name org.freedesktop.NetworkManager was not provided by any .service files



^C** Message: PID 0 (we are 5551) sent signal 2, shutting down...


----

fidelio1st@Fidelio1st-1420:~$ dmesg | grep -e wlan0 -e iwl4965
[ 30.689616] iwl4965: Intel(R) Wireless WiFi 4965 driver for Linux, in-tree:
[ 30.689621] iwl4965: Copyright(c) 2003-2011 Intel Corporation
[ 30.690404] iwl4965 0000:0c:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 30.690443] iwl4965 0000:0c:00.0: setting latency timer to 64
[ 30.690500] iwl4965 0000:0c:00.0: Detected Intel(R) Wireless WiFi Link 4965AGN, REV=0x4
[ 30.733643] iwl4965 0000:0c:00.0: device EEPROM VER=0x36, CALIB=0x5
[ 30.764456] iwl4965 0000:0c:00.0: Tunable channels: 11 802.11bg, 13 802.11a channels
[ 30.764648] iwl4965 0000:0c:00.0: irq 46 for MSI/MSI-X
[ 31.159891] iwl4965 0000:0c:00.0: loaded firmware version 228.61.2.24
fidelio1st@Fidelio1st-1420:~$

mikewhatever
December 27th, 2013, 09:11 AM
Looks like something is wrong with the network manager. Let's see if it is installed with dpkg -l | grep network-manager.

If it is, try sudo service network-manager start.

Bucky Ball
December 27th, 2013, 09:22 AM
@Fidelio1st: Please post new threads with descriptive titles and in the appropriate forum sections for consequent problems to avoid confusion and increase your chances of help. Stick to the networking issue here, please, and post the audio issue (and any other consequent issues) in separate threads in appropriate sections. Thanks.

If you have all your personal files backed up I would suggest a clean install of 12.04, unless you fancy a steep learning curve unravelling what I would call a dog's breakfast. You have a lot of problems going on here and getting to the bottom of it may, or may not, be possible. How much time do you have? It will take an hour tops to install and dump your personal data back to the appropriate places. To sort this out ... anyone's guess. Good luck.

PS: One thing you could try is checking your Software Sources and making sure you have none of the 8.04 or 10.04 repositories still hanging around and enabled.

Fidelio1st
December 27th, 2013, 09:37 AM
mikewhatever -- YOU ROCK!!!! That solved the internet, I'm back on. Thank you.

Apologies to Bucky Ball/forum, posted audio problem here: http://ubuntuforums.org/showthread.php?t=2195918

mikewhatever, since you solved my internet, I'd love it if you have any input on the audio problem. Thanks.

Bucky Ball
December 27th, 2013, 09:42 AM
All good. Great news! Please mark this thread as solved to help others by following the instructions in my signature link. ;)

mikewhatever
December 27th, 2013, 10:04 AM
Wow, haven't expected it to work so well. Glad it id.

Fidelio1st
December 28th, 2013, 04:59 PM
Unfortunately I realized this is not solved. Whenever I restart or shutdown then start again, I have no internet and I have to enter the sudo service network-manager start command. Sure it's easy enough to do, but I'd rather figure out how to get the network manager to start upon booting up. Thanks.

mrgs
December 28th, 2013, 05:08 PM
As a side note: Now you have been struggling with this problem for a number of days. It might have been solved in 20 minutes with a fresh install of 12.04.3 (which would also have given you the ext4 file system).

Fidelio1st
December 28th, 2013, 05:19 PM
So I believe audio has been solved by going to F6 in alsamixer and changing to HDA Intel. It's working now -- still need to test upon reboot and burning.

What's ext4 file system and what's the advantage of that?

Iowan
December 28th, 2013, 05:20 PM
Unfortunately I realized this is not solved. Whenever I restart or shutdown then start again, I have no internet and I have to enter the sudo service network-manager start command. Sure it's easy enough to do, but I'd rather figure out how to get the network manager to start upon booting up. Thanks.


Do you have /lib/init/upstart-job and /etc/init.d/network-manager?

Fidelio1st
December 28th, 2013, 05:22 PM
How do I check? I put those in terminal but don't know if that's what you meant...

fidelio1st@Fidelio1st-1420:~$ /lib/init/upstart-job
Usage: upstart-job JOB COMMAND
fidelio1st@Fidelio1st-1420:~$ /etc/init.d/network-manager
Usage: /etc/init.d/network-manager COMMAND

Iowan
December 28th, 2013, 05:27 PM
ls -al /etc/init.d
ls -al /lib/init

/etc/init.d/network-manager should be a link to /lib/init/upstart-job

Fidelio1st
December 28th, 2013, 05:29 PM
fidelio1st@Fidelio1st-1420:~$ ls -al /etc/init.d
total 320
drwxr-xr-x 2 root root 4096 Dec 24 09:01 .
drwxr-xr-x 188 root root 12288 Dec 28 08:23 ..
lrwxrwxrwx 1 root root 21 Dec 8 2011 acpid -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 652 Jul 9 2010 acpi-support
lrwxrwxrwx 1 root root 21 Mar 28 2013 alsa-restore -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Mar 28 2013 alsa-store -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Jun 20 2010 anacron -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 1663 Nov 3 2009 apmd
-rwxr-xr-x 1 root root 4596 Sep 25 2012 apparmor
lrwxrwxrwx 1 root root 21 Oct 24 05:42 apport -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Oct 25 2011 atd -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Dec 12 14:02 avahi-daemon -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Nov 25 2011 binfmt-support -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Mar 21 2012 bluetooth -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 2444 Jul 26 2012 bootlogd
-rwxr-xr-x 1 root root 2125 Mar 1 2011 brltty
-rwxr-xr-x 1 root root 6355 May 30 2007 console-screen.sh
lrwxrwxrwx 1 root root 21 Dec 24 07:53 console-setup -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Jun 19 2012 cron -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 922 Mar 8 2012 cryptdisks
-rwxr-xr-x 1 root root 871 Mar 8 2012 cryptdisks-early
lrwxrwxrwx 1 root root 21 Apr 13 2012 cryptdisks-enable -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Apr 13 2012 cryptdisks-udev -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 May 13 2013 cups -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 3095 Dec 4 2012 cups.dpkg-remove
lrwxrwxrwx 1 root root 21 Jun 13 2013 dbus -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 1506 Oct 23 2007 dhcdbd
lrwxrwxrwx 1 root root 21 Nov 26 11:42 dmesg -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 1242 Dec 13 2011 dns-clean
lrwxrwxrwx 1 root root 21 May 9 2013 failsafe-x -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 1523 Feb 6 2011 fancontrol
lrwxrwxrwx 1 root root 21 Mar 14 2012 friendly-recovery -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Apr 11 2013 gdm -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 1105 Jan 20 2012 grub-common
-rwxr-xr-x 1 root root 1329 Jan 20 2012 halt
lrwxrwxrwx 1 root root 21 May 26 2011 hostname -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 3576 Apr 10 2008 hotkey-setup
lrwxrwxrwx 1 root root 21 Mar 29 2012 hwclock -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Mar 29 2012 hwclock-save -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 4521 Apr 14 2008 hwclock.sh.dpkg-obsolete
lrwxrwxrwx 1 root root 21 Feb 3 2012 irqbalance -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 1893 Apr 19 2010 kerneloops
-rwxr-xr-x 1 root root 1293 Jan 20 2012 killprocs
-rwxr-xr-x 1 root root 1729 Nov 23 2007 klogd
-rwxr-xr-x 1 root root 3202 Oct 16 02:33 landscape-client
-rwxr-xr-x 1 root root 2308 Dec 11 2007 laptop-mode
-rw-r--r-- 1 root root 0 Dec 24 01:30 .legacy-bootordering
lrwxrwxrwx 1 root root 21 Jul 19 17:41 lightdm -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 869 Feb 6 2011 lm-sensors
lrwxrwxrwx 1 root root 21 Mar 24 2012 modemmanager -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Nov 20 2011 module-init-tools -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 2797 Feb 13 2012 networking
lrwxrwxrwx 1 root root 21 Sep 19 13:00 network-interface -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Sep 19 13:00 network-interface-container -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Sep 19 13:00 network-interface-security -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Jun 27 2013 network-manager -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Dec 9 10:54 nmbd -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 1116 Aug 25 2008 nvidia-kernel
-rwxr-xr-x 1 root root 882 Jan 20 2012 ondemand
lrwxrwxrwx 1 root root 21 Sep 12 2012 passwd -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 May 16 2013 plymouth -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 May 16 2013 plymouth-log -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 May 16 2013 plymouth-ready -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 May 16 2013 plymouth-splash -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 May 16 2013 plymouth-stop -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 May 16 2013 plymouth-upstart-bridge -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 665 Mar 6 2010 policykit
-rwxr-xr-x 1 root root 4803 Mar 18 2009 powernowd
-rwxr-xr-x 1 root root 177 Mar 8 2008 powernowd.early
-rwxr-xr-x 1 root root 561 Feb 4 2011 pppd-dns
-rwxr-xr-x 1 root root 4988 Jan 7 2012 privoxy
lrwxrwxrwx 1 root root 21 Oct 28 11:32 procps -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 2180 Sep 26 02:10 pulseaudio
-rwxr-xr-x 1 root root 8635 Jul 26 2012 rc
-rwxr-xr-x 1 root root 801 Jan 20 2012 rc.local
-rwxr-xr-x 1 root root 117 Jul 26 2012 rcS
-rwxr-xr-x 1 root root 1492 Apr 21 2008 readahead
-rwxr-xr-x 1 root root 1957 Apr 21 2008 readahead-desktop
-rw-r--r-- 1 root root 2427 Jul 26 2012 README
-rwxr-xr-x 1 root root 639 Jan 20 2012 reboot
lrwxrwxrwx 1 root root 21 Sep 8 2012 resolvconf -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Mar 22 2012 rfkill-restore -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Mar 22 2012 rfkill-store -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 4395 Nov 8 2011 rsync
lrwxrwxrwx 1 root root 21 Nov 26 11:42 rsyslog -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 2344 Dec 4 2011 saned
lrwxrwxrwx 1 root root 21 Jun 6 2011 screen-cleanup -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 4321 Jul 26 2012 sendsigs
lrwxrwxrwx 1 root root 21 Dec 24 07:53 setvtrgb -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 590 Jan 20 2012 single
-rw-r--r-- 1 root root 4304 Jul 26 2012 skeleton
lrwxrwxrwx 1 root root 21 Dec 9 10:54 smbd -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 2107 May 15 2011 speech-dispatcher
-rwxr-xr-x 1 root root 567 Jul 26 2012 stop-bootlogd
-rwxr-xr-x 1 root root 1143 Jul 26 2012 stop-bootlogd-single
-rwxr-xr-x 1 root root 864 Apr 21 2008 stop-readahead
-rwxr-xr-x 1 root root 700 May 23 2012 sudo
-rwxr-xr-x 1 root root 3343 Nov 23 2007 sysklogd
-rwxr-xr-x 1 root root 4569 Dec 19 2011 tor
lrwxrwxrwx 1 root root 21 Jul 19 17:24 udev -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Jul 19 17:24 udev-fallback-graphics -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Jul 19 17:24 udev-finish -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Jul 19 17:24 udevmonitor -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Jul 19 17:24 udevtrigger -> /lib/init/upstart-job
lrwxrwxrwx 1 root root 21 Apr 5 2012 ufw -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 2800 Jul 26 2012 umountfs
-rwxr-xr-x 1 root root 2211 Jul 26 2012 umountnfs.sh
-rwxr-xr-x 1 root root 2926 Jul 26 2012 umountroot
-rwxr-xr-x 1 root root 1039 Nov 9 2011 unattended-upgrades
-rwxr-xr-x 1 root root 1985 Jul 26 2012 urandom
-rwxr-xr-x 1 root root 2814 Oct 15 2007 usplash
-rwxr-xr-x 1 root root 11460 Feb 17 2011 vboxdrv
-rwxr-xr-x 1 root root 8131 Feb 17 2011 vboxweb-service
-rwxr-xr-x 1 root root 4065 Feb 15 2012 virtuoso-nepomuk
lrwxrwxrwx 1 root root 21 Aug 1 03:20 whoopsie -> /lib/init/upstart-job
-rwxr-xr-x 1 root root 1342 Apr 11 2012 winbind
-rwxr-xr-x 1 root root 2666 Mar 22 2012 x11-common
-rwxr-xr-x 1 root root 568 Mar 29 2008 xserver-xorg-input-wacom


fidelio1st@Fidelio1st-1420:~$ ls -al /lib/init
total 36
drwxr-xr-x 2 root root 4096 Dec 24 09:14 .
drwxr-xr-x 23 root root 12288 Dec 24 09:11 ..
-rwxr-xr-x 1 root root 1060 Jan 18 2013 apparmor-profile-load
-rw-r--r-- 1 root root 1812 Jan 29 2013 fstab
lrwxrwxrwx 1 root root 4 Dec 24 09:14 rw -> /run
-rw-r--r-- 1 root root 2847 Jul 26 2012 splash-functions-base
-rwxr-xr-x 1 root root 3444 Jan 18 2013 upstart-job
-rw-r--r-- 1 root root 1229 Jul 26 2012 vars.sh
fidelio1st@Fidelio1st-1420:~$

Iowan
December 28th, 2013, 05:52 PM
OK, the files are there... so much for that idea...

Fidelio1st
December 29th, 2013, 04:53 PM
It seems like all I need to do is add the Network Manager to start upon reboot -- so how do I add that to the startup programs?

Bucky Ball
December 30th, 2013, 02:35 AM
In Settings>Session & Startup>Application Autostart>Try enabling just 'Network' rather than 'Network Manager' and see how that goes.

Fidelio1st
December 30th, 2013, 03:04 PM
249024

Please see screenshot... under "System Settings" I do not see an option for "Sessions and Startup". I'm unsure how to access any other settings...

Bucky Ball
December 30th, 2013, 03:30 PM
Me either and not in a position to boot Ubuntu in a VM at the mo to have a look for it, but I imagine it, or something similar to it, is around somewhere ...

mikewhatever
December 30th, 2013, 06:38 PM
You can launch the Startup Applications thing from the Dash, just search for session or startup. That said, I am not sure what you'd add there. The network manager service should be started under a special user by an upstart job. Maybe you can try reinstalling the network manager, which will hopefully solve its loading problem. To do that, enable the wireless, then run:


sudo apt-get --reinstall install network-manager network-manager-gnome