Sarai the Geek
June 30th, 2013, 05:04 AM
Hello,
I am hoping someone here can help me. I have a System 76 Pangolin Performance that is perhaps 5 years old. I haven't run Ubuntu on it since Jaunty, when I switched to Arch. I decided to give Ubuntu another try however when tried to install it errored out with an "Err5 I/O error". In the process it wiped my hard drive, rendering it unusable. I tried to install again, with an external CD drive, a new CD, etc etc. When I reached the end of my troubleshooting capabilities I took it to a computer place I used to work at. The guy ran tons of diagnostics but found no hardware failures. He installed a new hard drive, downloaded a new .iso, burned a new CD, tried a flashdrive install, still got the same error. Next, he tried a flashdrive of 12.04 LTS which didn't give that error but hung on install. He said the internal check disk function did give errors for all the 13.04 disks, so that's something.
We're both at the end of our rope. He is so frustrated with it he came in to work today, is working on it pro bono, and is probably coming in tomorrow too. I can't really afford a new computer but I really have no choice. The only other thing I can really try is a different Linux distro but given that 12.04 didn't work I don't have high hopes. Does anyone have any thoughts?
I am hoping someone here can help me. I have a System 76 Pangolin Performance that is perhaps 5 years old. I haven't run Ubuntu on it since Jaunty, when I switched to Arch. I decided to give Ubuntu another try however when tried to install it errored out with an "Err5 I/O error". In the process it wiped my hard drive, rendering it unusable. I tried to install again, with an external CD drive, a new CD, etc etc. When I reached the end of my troubleshooting capabilities I took it to a computer place I used to work at. The guy ran tons of diagnostics but found no hardware failures. He installed a new hard drive, downloaded a new .iso, burned a new CD, tried a flashdrive install, still got the same error. Next, he tried a flashdrive of 12.04 LTS which didn't give that error but hung on install. He said the internal check disk function did give errors for all the 13.04 disks, so that's something.
We're both at the end of our rope. He is so frustrated with it he came in to work today, is working on it pro bono, and is probably coming in tomorrow too. I can't really afford a new computer but I really have no choice. The only other thing I can really try is a different Linux distro but given that 12.04 didn't work I don't have high hopes. Does anyone have any thoughts?