Can't remove package

[inf1nity]

I have a ZTE USB modem. It came with its dialer software for various platforms. It also had one .deb file. I copied that file to my /home and ran sudo dpkg -i <filename>.

Although there was an error, it installed and was available in the dash, but didn't work.
Now i tried to remove it using sudo apt-get remove --purge crossplatformui

I got a message saying that removing crossplatformui required removal of various other packages including vlc, i hit yes and it removed vlc, but when it tried to remove the modem software it gave me this error.



(Reading database ... 141977 files and directories currently installed.)
Removing crossplatformui ...
ztemtvcdromd: no process found
dpkg: error processing crossplatformui (--remove):
subprocess installed post-removal script returned error exit status 1
Errors were encountered while processing:
crossplatformui
E: Sub-process /usr/bin/dpkg returned an error code (1)



Now i can't install anymore packages. No updates, nothing. whenever i try to install new packages i get the above error code. What do i do?

[dentaku65]

Try

sudo dpkg --force-all -P crossplatformui

[inf1nity]

This is what i get



root@945GCM2SA2-6H:~# dpkg --force-all -P crossplatformui
(Reading database ... 141977 files and directories currently installed.)
Removing crossplatformui ...
ztemtvcdromd: no process found
dpkg: error processing crossplatformui (--purge):
subprocess installed post-removal script returned error exit status 1
Errors were encountered while processing:
crossplatformui

[inf1nity]

while waiting for replies i've done a few things, here they are-
ran autoclean and autoremove.
ran dpkg --configure -a.
deleted files from /var/crash since i was also getting the message "No apport report written because MaxReports is reached already"

No use.. i lost 11MB worth of downloaded packages and still that package crossplatformui is there. Because of it i can't remove any other packes or intall new ones since before every such operation apt tries to remove croossplatformui and fails.

What do i do? Should i reinstall ubuntu? But then i'll lose 200MB worth of updates and this is costly since my internet is very slow... Please help..

[dentaku65]

sudo rm -f /var/cache/apt/archives/<filename>

sudo apt-get clean

[diesch]

Please post the contents of the file /var/lib/dpkg/info/crossplatformui.postrm

[inf1nity]

dentaku and diesch, thanks for your replies. But my problem is fixed. I went to the directory

/var/lib/dpkg/status (or maybe it was info)

and i saw a file that had an entry



Package: crossplatformui
Status: deinstall ok half-installed
Priority: extra
Section: non-free/net
Maintainer: ztemt
Architecture: i386
Version: 1.0.38
Conffiles:
/etc/acpi/events/ztemtEVDO-lidbtn 20fe0e769bea115150fed0715b78737f
/etc/acpi/events/ztemtEVDO-powerbtn 48f6cf0bf3e7694c24ae8afbf2ff8714
/etc/acpi/events/ztemtEVDO-sleepbtn 39e022399f624095fffe5102e5a2eaa3
/etc/ld.so.conf.d/ztemtApp.conf 354d2849fbfb769a38425ae304d5b9ce
/etc/udev/rules.d/10-ztemtEVDO.rules aa924f3f8b9ac35a9adcd0abad07e529
Description: Reliance Netconnect - Broadband+


I removed this text from the file, (sorry i don't remember that filename) and my problem is now fixed.

[nicandris]

dentaku and diesch, thanks for your replies. But my problem is fixed. I went to the directory

/var/lib/dpkg/status (or maybe it was info)

and i saw a file that had an entry



Package: crossplatformui
Status: deinstall ok half-installed
Priority: extra
Section: non-free/net
Maintainer: ztemt
Architecture: i386
Version: 1.0.38
Conffiles:
/etc/acpi/events/ztemtEVDO-lidbtn 20fe0e769bea115150fed0715b78737f
/etc/acpi/events/ztemtEVDO-powerbtn 48f6cf0bf3e7694c24ae8afbf2ff8714
/etc/acpi/events/ztemtEVDO-sleepbtn 39e022399f624095fffe5102e5a2eaa3
/etc/ld.so.conf.d/ztemtApp.conf 354d2849fbfb769a38425ae304d5b9ce
/etc/udev/rules.d/10-ztemtEVDO.rules aa924f3f8b9ac35a9adcd0abad07e529
Description: Reliance Netconnect - Broadband+


I removed this text from the file, (sorry i don't remember that filename) and my problem is now fixed.

many thanx. Yes the correct file is status. I deleted those lines and it worked.
PS. my problem was not with this package, it was with musica, but the solution is the same.