synaptic / ubuntu software centre

[christon74]

Hello everybody

synaptic simply does not launch any longer. I have not got any idea why. And it has now become impossible to remove any software I no longer need (like audacity)
Normally, after clicking on 'remove' ubuntu would ask for my password.... Well not anymore....

what the hell is going on?

[matt_symes]

Hi

Open a terminal and type


software-center

You should then get some debugging output to the terminal window.

Copy and paste the output from the terminal window into your next post between code tags.

Kind regards

[christon74]

christophe@christophe-TPS01:~$ software-center
2013-06-13 18:16:52,341 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None'
2013-06-13 18:16:52,462 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True
2013-06-13 18:16:55,851 - softwarecenter.backend.reviews - WARNING - Could not get usefulness from server, no username in config file
2013-06-13 18:16:57,166 - softwarecenter.ui.gtk3.app - INFO - show_available_packages: search_text is '', app is None.
2013-06-13 18:16:57,190 - softwarecenter.db.pkginfo_impl.aptcache - INFO - aptcache.open()
2013-06-13 18:17:32,988 - softwarecenter.db.update - INFO - skipping region restricted app: 'Bulleti d'esquerra de Calonge i Sant Antoni ' (not whitelisted)
2013-06-13 18:17:34,591 - softwarecenter.db.update - INFO - skipping region restricted app: 'Comentarios Web' (not whitelisted)
2013-06-13 18:17:56,964 - softwarecenter.ui.gtk3.app - INFO - software-center-agent finished with status 0
2013-06-13 18:17:57,009 - softwarecenter.db.database - INFO - reopen() database
2013-06-13 18:17:57,019 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True

[christon74]

Ha! I have just successfully removed audacity and wine using 'apt-get remove'

[matt_symes]

Hi

No traceback reported from running software-center.


sudo apt-get install --reinstall software-center

Try reinstalling it from the command line and if that does not fix it, try renaming your cache to a different name.


mv ~/.cache/software-center{,.old}

After both the above commands, restart software-center and see if it works.

Kind regards

[christon74]

Daesnae work at all.
sudo apt-get install --reinstall software-center
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reinstallation of software-center is not possible, it cannot be downloaded.
The following packages were automatically installed and are no longer required:
ttf-umefont libcapi20-3 libgettextpo0 unixodbc gettext ufraw-batch
wine-gecko1.4 libunistring0 libmpg123-0 libodbc1 fonts-droid ttf-droid
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

root@christophe-TPS01:/home/christophe# mv ~/.cache/software-center{,.old}
mv: cannot stat `/root/.cache/software-center': No such file or directory
root@christophe-TPS01:/home/christophe#

[matt_symes]

Hi



Daesnae work at all.
sudo apt-get install --reinstall software-center
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reinstallation of software-center is not possible, it cannot be downloaded.
The following packages were automatically installed and are no longer required:
ttf-umefont libcapi20-3 libgettextpo0 unixodbc gettext ufraw-batch
wine-gecko1.4 libunistring0 libmpg123-0 libodbc1 fonts-droid ttf-droid
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

Are you connected to the Internet on that machine ?




root@christophe-TPS01:/home/christophe# mv ~/.cache/software-center{,.old}
mv: cannot stat `/root/.cache/software-center': No such file or directory
root@christophe-TPS01:/home/christophe#

You're running under root ? I wanted you to run that command under you own user.


matthew-S206:/home/matthew % ls -ld ~/.cache/software-center && echo $USER
drwxrwxr-x 8 matthew matthew 4096 Jun 13 18:20 /home/matthew/.cache/software-center/
matthew
matthew-S206:/home/matthew %

Kind regards

[christon74]

Hello Matt :)

Well yes I am connected to the internet!!!! how else could I post the results of the terminal??? uh?

[christon74]

This very moment I am listening to BBC Radio scotland (Get it on with Bryan Burnett)
Vic GALLOWAY is standing in for him til the end of the week and the theme is 'strings'
:D
christophe@christophe-TPS01:~$ sudo apt-get install --reinstall software-center
[sudo] password for christophe:

Reading package lists... Done
Building dependency tree
Reading state information... Done
Reinstallation of software-center is not possible, it cannot be downloaded.
The following packages were automatically installed and are no longer required:
ttf-umefont libcapi20-3 libgettextpo0 unixodbc gettext ufraw-batch
wine-gecko1.4 libunistring0 libmpg123-0 libodbc1 fonts-droid ttf-droid
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

[matt_symes]

Hi

I thought i'd better ask about the Internet connection; you never know. :)

Can you post the output of these commands...



cat /etc/lsb-release
echo $DESKTOP_SESSION
grep "^[^#]" /etc/apt/sources.list{,.d/*}
dpkg -l software-center

Linux is case sensitive so uppercase where i have written it above.

Kind regards

[christon74]

Hello again Matt:D

Here is the result:
christophe@christophe-TPS01:~$ sudo su
[sudo] password for christophe:
root@christophe-TPS01:/home/christophe# cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.04
DISTRIB_CODENAME=precise
DISTRIB_DESCRIPTION="Ubuntu 12.04.2 LTS"
root@christophe-TPS01:/home/christophe# echo $DESKTOP_SESSION

root@christophe-TPS01:/home/christophe# grep "^[^#]" /etc/apt/sources.list{,.d/*}
/etc/apt/sources.list:deb http://fr.archive.ubuntu.com/ubuntu/ precise main restricted
/etc/apt/sources.list:deb-src http://fr.archive.ubuntu.com/ubuntu/ precise main restricted
/etc/apt/sources.list:deb http://fr.archive.ubuntu.com/ubuntu/ precise universe
/etc/apt/sources.list:deb-src http://fr.archive.ubuntu.com/ubuntu/ precise universe
/etc/apt/sources.list:deb http://fr.archive.ubuntu.com/ubuntu/ precise multiverse
/etc/apt/sources.list:deb-src http://fr.archive.ubuntu.com/ubuntu/ precise multiverse
/etc/apt/sources.list:deb http://fr.archive.ubuntu.com/ubuntu/ precise-backports main restricted universe multiverse
/etc/apt/sources.list:deb-src http://fr.archive.ubuntu.com/ubuntu/ precise-backports main restricted universe multiverse
/etc/apt/sources.list:deb http://security.ubuntu.com/ubuntu precise-security main restricted
/etc/apt/sources.list:deb-src http://security.ubuntu.com/ubuntu precise-security main restricted
/etc/apt/sources.list:deb http://security.ubuntu.com/ubuntu precise-security universe
/etc/apt/sources.list:deb-src http://security.ubuntu.com/ubuntu precise-security universe
/etc/apt/sources.list:deb http://security.ubuntu.com/ubuntu precise-security multiverse
/etc/apt/sources.list:deb-src http://security.ubuntu.com/ubuntu precise-security multiverse
/etc/apt/sources.list:deb http://extras.ubuntu.com/ubuntu precise main
/etc/apt/sources.list:deb-src http://extras.ubuntu.com/ubuntu precise main
/etc/apt/sources.list.d/precise-partner.list:deb http://archive.canonical.com/ubuntu precise partner #Added by software-center
/etc/apt/sources.list.d/precise-partner.list.save:deb http://archive.canonical.com/ubuntu precise partner #Added by software-center
/etc/apt/sources.list.d/webupd8team-java-precise.list:deb http://ppa.launchpad.net/webupd8team/java/ubuntu precise main
/etc/apt/sources.list.d/webupd8team-java-precise.list:deb-src http://ppa.launchpad.net/webupd8team/java/ubuntu precise main
/etc/apt/sources.list.d/webupd8team-java-precise.list.save:deb http://ppa.launchpad.net/webupd8team/java/ubuntu precise main
/etc/apt/sources.list.d/webupd8team-java-precise.list.save:deb-src http://ppa.launchpad.net/webupd8team/java/ubuntu precise main
root@christophe-TPS01:/home/christophe# dpkg -l software-center

Many thanks for your help and patience;-)

[christon74]

uh oh; here is something even worse! updates no longer install. I can click 'install updates' til I am blue in the face.... nothing happens

[christon74]

uh oh, problems with update/upgrade

Task cannot be monitored or controlled

The connection to the daemon was lost. The background daemon probably crashed.

[matt_symes]

Hi

Not only do you have those problems, but you have no desktop session environmental variable set and software-center is not installed according to dpkg.

I would start with hardware checks from a LiveCD/USB.

Run a long SMART test and a memory test to start with.

How old is the machine/ the parts inside the machine ?

KInd regards

[christon74]

christophe@christophe-TPS01:~$ sudo su
[sudo] password for christophe:
root@christophe-TPS01:/home/christophe#
root@christophe-TPS01:/home/christophe# cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.04
DISTRIB_CODENAME=precise
DISTRIB_DESCRIPTION="Ubuntu 12.04.2 LTS"
root@christophe-TPS01:/home/christophe# echo $DESKTOP_SESSION

root@christophe-TPS01:/home/christophe# grep "^[^#]" /etc/apt/sources.list{,.d/*}
/etc/apt/sources.list:deb http://fr.archive.ubuntu.com/ubuntu/ precise main restricted
/etc/apt/sources.list:deb-src http://fr.archive.ubuntu.com/ubuntu/ precise main restricted
/etc/apt/sources.list:deb http://fr.archive.ubuntu.com/ubuntu/ precise universe
/etc/apt/sources.list:deb-src http://fr.archive.ubuntu.com/ubuntu/ precise universe
/etc/apt/sources.list:deb http://fr.archive.ubuntu.com/ubuntu/ precise multiverse
/etc/apt/sources.list:deb-src http://fr.archive.ubuntu.com/ubuntu/ precise multiverse
/etc/apt/sources.list:deb http://fr.archive.ubuntu.com/ubuntu/ precise-backports main restricted universe multiverse
/etc/apt/sources.list:deb-src http://fr.archive.ubuntu.com/ubuntu/ precise-backports main restricted universe multiverse
/etc/apt/sources.list:deb http://security.ubuntu.com/ubuntu precise-security main restricted
/etc/apt/sources.list:deb-src http://security.ubuntu.com/ubuntu precise-security main restricted
/etc/apt/sources.list:deb http://security.ubuntu.com/ubuntu precise-security universe
/etc/apt/sources.list:deb-src http://security.ubuntu.com/ubuntu precise-security universe
/etc/apt/sources.list:deb http://security.ubuntu.com/ubuntu precise-security multiverse
/etc/apt/sources.list:deb-src http://security.ubuntu.com/ubuntu precise-security multiverse
/etc/apt/sources.list:deb http://extras.ubuntu.com/ubuntu precise main
/etc/apt/sources.list:deb-src http://extras.ubuntu.com/ubuntu precise main
/etc/apt/sources.list.d/precise-partner.list:deb http://archive.canonical.com/ubuntu precise partner #Added by software-center
/etc/apt/sources.list.d/precise-partner.list.save:deb http://archive.canonical.com/ubuntu precise partner #Added by software-center
/etc/apt/sources.list.d/webupd8team-java-precise.list:deb http://ppa.launchpad.net/webupd8team/java/ubuntu precise main
/etc/apt/sources.list.d/webupd8team-java-precise.list:deb-src http://ppa.launchpad.net/webupd8team/java/ubuntu precise main
/etc/apt/sources.list.d/webupd8team-java-precise.list.save:deb http://ppa.launchpad.net/webupd8team/java/ubuntu precise main
/etc/apt/sources.list.d/webupd8team-java-precise.list.save:deb-src http://ppa.launchpad.net/webupd8team/java/ubuntu precise main
root@christophe-TPS01:/home/christophe# dpkg -l software-center

[christon74]

Hello again Matt. The machine I bought from Amazon approximately a year ago. Processor intel_ Motherboard Foxconn (Yes, I know.... )
What I have just done is updating the kernel from the terminal.
Could you please explain what exactly is a LiveCD ? Is it the Ubuntu install CD?
Thanks ;)

[matt_symes]

Hi

Yes, A ubuntu LiveCD is a Ubuntu install CD, but you don't select the install option (select the try Ubuntu option).

From there you can run various tests on the machine.

However, that is new to be suffering from hardware faults, although this is not impossible.

Whst do these two commands return ?


dpkg -C
Capitals where i use them as Linux is case sensitive.


dpkg -S *

No need to post the output of the second command. I'm just interested in if you get a lot of scrolling text.

KInd regards

[christon74]

Ouch! I thought it would never end LOL :lolflag: I am not sure you will read this in its entirety, but if you do, then 'bon courage' as we say in French

linux-headers-3.2.0-26: /usr/src/linux-headers-3.2.0-26/include/linux/unaligned/be_struct.h
linux-headers-3.2.0-44-generic-pae: /usr/src/linux-headers-3.2.0-44-generic-pae/include/config/snd/hda/hwdep.h
linux-headers-3.2.0-36: /usr/src/linux-headers-3.2.0-36/arch/mips/include/asm/dec/ioasic_addrs.h
linux-headers-3.2.0-43: /usr/src/linux-headers-3.2.0-43/arch/um/include/asm/fixmap.h
libgarcon-common: /usr/share/locale/ku/LC_MESSAGES/garcon.mo
linux-headers-3.2.0-20-generic-pae: /usr/src/linux-headers-3.2.0-20-generic-pae/include/linux/llc.h
linux-headers-3.2.0-40: /usr/src/linux-headers-3.2.0-40/drivers/net/ethernet/neterion/vxge/Makefile
linux-headers-3.2.0-41: /usr/src/linux-headers-3.2.0-41/include/linux/ip_vs.h
linux-headers-3.2.0-39: /usr/src/linux-headers-3.2.0-39/arch/ia64/include/asm/sn/pda.h
brltty: /usr/share/doc/brltty/French/BRLTTY-7.html
libbonobo2-0: /usr/lib/i386-linux-gnu/bonobo-activation/bonobo-activation-server
linux-headers-3.2.0-48-generic-pae: /usr/src/linux-headers-3.2.0-48-generic-pae/include/config/ad7291.h
linux-headers-3.2.0-40-generic-pae: /usr/src/linux-headers-3.2.0-40-generic-pae/include/config/ir/rc5/sz
linux-headers-3.2.0-29: /usr/src/linux-headers-3.2.0-29/include/sound/wm8904.h
linux-headers-3.2.0-31: /usr/src/linux-headers-3.2.0-31/include/net/netfilter/nf_queue.h
humanity-icon-theme: /usr/share/icons/Humanity-Dark/status/16/gpm-battery-000-charging.svg
linux-headers-3.2.0-41: /usr/src/linux-headers-3.2.0-41/arch/m32r/include/asm/termbits.h
linux-headers-3.2.0-31: /usr/src/linux-headers-3.2.0-31/arch/arm/mach-iop32x/include/mach/iop32x.h
linux-headers-3.2.0-31: /usr/src/linux-headers-3.2.0-31/arch/m68k/include/asm/spinlock.h
libgtk2.0-common: /usr/share/doc/libgtk2.0-common
python2.7: /usr/lib/python2.7/xml/dom/NodeFilter.py
linux-headers-3.2.0-48: /usr/src/linux-headers-3.2.0-48/arch/arm/mach-sa1100/include/mach/debug-macro.S
linux-headers-3.2.0-32-generic-pae: /usr/src/linux-headers-3.2.0-32-generic-pae/include/config/pata/efar.h
linux-headers-3.2.0-40: /usr/src/linux-headers-3.2.0-40/sound/isa/cs423x
linux-headers-3.2.0-27: /usr/src/linux-headers-3.2.0-27/arch/arm/mach-s3c2410/include (....)

Yes yes yes, I get a whole pack of lines......

[christon74]

christophe@christophe-TPS01:~$ sudo su
[sudo] password for christophe:
root@christophe-TPS01:/home/christophe# dpkg -C
root@christophe-TPS01:/home/christophe#

[christon74]

Hey Matt, I have a silly question:D How safe is it to use a LiveCD? what if I insert the CD and it does not let me chose any option but immediately starts running the install? :eek:

[christon74]

Hello again Matt :)
If I open a terminal and type 'sudo synaptic' or 'gksu /usr/sbin/synaptic' then it launches the synaptic.But if I click the icon on the left panel, nothing happens.

[christon74]

Hello again Matt :)
If I open a terminal and type 'sudo synaptic' or 'gksu /usr/sbin/synaptic' then it launches the synaptic.But if I click the icon on the left panel, nothing happens.

[christon74]

I have found this somewhere on the ubuntu forums:
Try resetting the Synaptic command in your system menu by going to System > Preferences > Main Menu > Administration, right-click on Synaptic Package Manager and click Revert to Original.

[matt_symes]

Hi


I have found this somewhere on the ubuntu forums:
Try resetting the Synaptic command in your system menu by going to System > Preferences > Main Menu > Administration, right-click on Synaptic Package Manager and click Revert to Original.

Did this work ?

Kind regards

[christon74]

Hello again Matt:D
No, it does not work for me. I have tried up to 7 times but then it opens back-up and you have to chose a restore date _ which I have tried, obviously_ then after a while I get the message that 'backup' cannot find the file to restore.:frown:
Anyway, I can still launch synaptic from the terminal ;)

[matt_symes]

Hi


I have found this somewhere on the ubuntu forums:
Try resetting the Synaptic command in your system menu by going to System > Preferences > Main Menu > Administration, right-click on Synaptic Package Manager and click Revert to Original.

It may just be the .desktop shortcut is broken then.

What do these two commands return ?


cat /usr/share/applications/synaptic.desktop


which synaptic

Kind regards