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View Full Version : Really bad experience with Ubuntu Linux (Unity, 13.04)



Krisando
May 7th, 2013, 01:54 PM
I'm not a typical Ubuntu user and was one of the many people alienated by the new tablet/simplified interface when it came out.

However after seeing the Ubuntu phone in action and hearing about their viewpoint (which is always useful to understand where they're coming from) I decided to try this rolling release distro with the Unity interface. It started out well as it swiftly breezed through booting off the USB drive into the live distribution. The desktop environment was above my expectations in performance, especially using the open source video driver.

Good experiences:

Even though the post is primarily for my bad experiences, there's a lot of good things which I think makes this OS excel in areas no other OS has.

The use of space is brilliant, as vertical space is the most expensive, it makes use of horizontal and makes vertical reusable. It puts all menus in the active window in the same area and maximised applications can cut off its window bar and lets you drag it in the same menu space. Brilliant.

It's aesthetically pleasing for the most past, although the background isn't nice to look at. But choosing one which fits the orange theme colour is quite a tricky one.

Software centre is really good, although it would be nice if the button which has install changes as it has no feedback that it's actually installing.

The file manager is nice, and it really shows off the beauty of the icons. However I can't seem to find in the preferences to display the full path instead, as I like to type in paths and view exactly where I am as well as copy it.

I'm kind of torn between whether the small scroll bars which expand is a good idea. It maximises space, but due to the way it's implemented, it's really easy to miss the bar and have to try and make it reappear, it can take a little while finding the area to make it display this.

Bad experiences:

When installing, I was asked whether to wipe over the old Mint KDE, as I wanted this I selected yes. Unaware it was going to delete my second partition with much of my data on it. I do have a backup of everything important, but I lost the latest version of my Linux notes & useful scripts. But nevertheless it was quite stressful to have this happen to me. This was the first time I've ever selected auto when installing, there was no mention of it removing my other partition.

After booting for the first time I noticed it wasn't quite as fast in certain areas when it came to the left pane. I decided to add the terminal shortcut there.. Empty spaces appeared and the terminal shortcut was nowhere to be seen. On my second attempt which added yet another un-clickable blank space I gave up. So I opened the program and then pinned it there which worked.

When exploring Ubuntu's web search integration I saw a video which sounded interesting, so I clicked it. It said my flash player was out of date, I'd done a full update which kind of made me wonder. It suggested I go to the adobe website to download it for my OS, typical Adobe didn't support Debian packages and opted for .rpm. They even had the nerve to say it's the last version available and will not be updating it for anything other than security. I check the software centre and it tells me I'm up to date, so it seemed I cannot get a newer flash player to run. There is Ubuntu extras (could have same version) and mediabuntu I suppose, but you'd expect it to just work.

In a mad panic of distro-shock I wanted to download some software to install, Firefox just wouldn't open. Instead it glowed with no result. Thankfully the icon was aesthetically pleasing so I could just look at it instead.

Previously I had installed synaptic-package manager to install some more software. I had closed the software center but it kept telling me it was locked by another package manager. This was the only program running.

In another mad panic to get a web browser to work I search for Opera, nothing was found. Fair enough as it's not considered free software. So I search for Chrome, nothing found either. So I settled for Chromium in the internet tab. Now, the thing about Chrome is it comes with it's own implementation of flash. But the thing about Chromium is, it does not. It seems there's a PPA to get it in there, but seriously.. It's a bit of a hassle. Opera installed fine, but Chrome had an unmet dependency.

Now I'm being all cool and flicking through the icons in the left pane, but it's un-intuitively and oddly selecting and scrolling where I don't want to. Such as clicking and dragging up and down won't select on the icons as I move my mouse to open like in Ubuntu phone, instead it just changes the position viewed. Also when moving your cursor off the icon, it collapses the icons at the bottom, strangely when hovering on the narrow area where it's collapsed it'll expand the flat icon.

Brightness bar is extremely bugged, only the KDE desktop from what I've seen has got this working right. Gnome needs to be kicked in the rear here, or Canonical to fix this. It jitters between brightness levels and can go from a notch from the second to lowers to the highest in a single jump.

Graphically the brightness and the search menu is quite hideous due to the extremely over the top blur, I think not having a blur at all, or a very subtle one would be much better.

These are my personal experiences in a brief time of 15 minutes coming across the desktop, I'm doing this in the hope that someone will address these user experience issues. It is a far better desktop environment than I was expecting I must admin.

lovebluesky2009
May 7th, 2013, 02:12 PM
too long, but I ubuntu gives me good experiences

rrich1974
May 7th, 2013, 05:15 PM
every point that you gave us can be demolished.
first package to install after you install ubuntu is "ubuntu restricted extras" . keep that in mind!

aev
May 7th, 2013, 06:01 PM
One day after installing 13.04 I switched to Linux Mint. I feel reborn. Faster and has a nice and (actually) usable user interface. Being using Ubuntu since the very first/second edition. But 13.04 did it - no more Ubuntu for me. I understand Canonical's desire to target the mobile market, but an option to painlessly install the desired desktop interface and not be stuck with the Unity crap would be a plus.

craig10x
May 7th, 2013, 06:18 PM
I like unity much better then cinnamon on mint....it's much more attractive and simple to use...and i think that docks "rock" and that is all unity is: a DOCK....so if you hate docks you won't like it...and if you do, you will like it...that's the bottom line...

Windows users walk in to apple stores and ooh and ahh all over the Mac desktop...and that's got a dock...i don't hear then saying...well, that's crap...they LIKE that it is different from the same old tired windows interface...Ubuntu with Unity to me, is very "Mac-like" (with top global menu) and even the dash search reminds me of the search they have on there too...:D

monkeybrain2012
May 7th, 2013, 06:23 PM
. I understand Canonical's desire to target the mobile market, but an option to painlessly install the desired desktop interface and not be stuck with the Unity crap would be a plus.

That's why you have xubuntu, lubuntu, kubuntu and Ubuntu-gnome. You are not 'stuck'.

BTW, Mint is just rebranded Ubuntu with a different DE and codecs preinstalled. I always find it kind of ugly and hate the Mint menu (trying to be Windows XP-ish) but to each his own.

MadmanRB
May 7th, 2013, 10:03 PM
Yeah flash is not installed by default but there are easier ways ton install it then doing it the windows way by going to the adobe website.
The petitioner is your fault as you need to specify things, partioning is always risky.

landersohn
May 16th, 2013, 09:29 PM
MadmanRB,
I think you are missing your point with ".... partioning is always risky"-comment. If a distro that's aiming to be mainstream puts an automatic option anywhere it better work. Not everybody installing or using Ubuntu is a developer or what I would call power user. If this were Fedora or something like that, no big deal but with Ubuntu, which with Unity is clearly aiming at non-expert users, the expectations are higher.

pootan
May 16th, 2013, 09:54 PM
I don't like Unity very much at all. But I love Ubuntu, which is why I always run Xubuntu or Xfce on a minimal install. So good to have the choice. I also avoid newer releases until the guinea pigs(including me with beta) have ironed out all the problems.

aev
May 23rd, 2013, 07:14 AM
I like unity much better then cinnamon on mint....it's much more attractive and simple to use...and i think that docks "rock" and that is all unity is: a DOCK....so if you hate docks you won't like it...and if you do, you will like it...that's the bottom line...

Windows users walk in to apple stores and ooh and ahh all over the Mac desktop...and that's got a dock...i don't hear then saying...well, that's crap...they LIKE that it is different from the same old tired windows interface...Ubuntu with Unity to me, is very "Mac-like" (with top global menu) and even the dash search reminds me of the search they have on there too...:D


Attractive and simple but not for a professional programmer IMO - funny, but the whole lab, where I work and Ubuntu is/was The Distro, thinks like me. And the difference between the Ubuntu dock and the Mac dock is that the latter is much more mature and without glitches. If I want a Mac-like OS then I guess I will simply go and buy a mac :)

Some also suggested Kubuntu, Lubuntu, Xubuntu - well, all of those are forks just as Mint so I dont see the point. :)

mastablasta
May 23rd, 2013, 08:14 AM
Some also suggested Kubuntu, Lubuntu, Xubuntu - well, all of those are forks just as Mint so I dont see the point. :)

actually they are not just forks.

vladster
May 25th, 2013, 01:18 PM
Lubuntu made a big diffrnece on my old setup

COMPUTERSTOPBUILD
May 25th, 2013, 04:05 PM
http://www.youtube.com/watch?v=BE133iZrv_I

prodigy_
May 25th, 2013, 04:41 PM
Ubuntu phone is precisely the root of the problem. An ambitious vaporware project that is being paid for with the rapid destruction of already existing value.

cariboo
May 25th, 2013, 06:43 PM
http://www.youtube.com/watch?<snip>

I sure hope that video is a joke.

monkeybrain2012
May 25th, 2013, 07:16 PM
is precisely the root of the problem. An ambitious vaporware project that is being paid for with the rapid destruction of already existing value.

If everyone thinks like that there will never be new vision or innovation.

COMPUTERSTOPBUILD
May 28th, 2013, 11:35 AM
I sure hope that video is a joke.

The Joke is the Glut Filled Windows (Not So Great(8) Desktop!? Cheers!...:)

Bill Tetzeli
May 28th, 2013, 09:52 PM
All right, I'm going to try to go through this point by point:


- when installing any distro, if you have more than one partition set up already and only want to install over one of them, and the graphic install makes no mention of all your partitions - go manual. And no, I'm not a "power user". If MS hadn't fubared with Windows 8 I'd still be a happy serf on the Redmond plantation. My point is, if I can do a manual partition, anyone can. (Useful hint: using GParted take a look at how your current Linux partition is set up, then follow suit when installing an added distro.)


- open program, pin to Dash. Yep. Just like Windows 7. No-brainer.


- I upgraded to 13.04 via Software Updater, so I can't speak to Flash in Chrome. As far as installing browsers goes - google.com; opera.com. What's so hard about that? I never found it a burden when using Windows, so it's hardly one here. As far as your unmet dependency in Chrome goes, I can't answer that. Personally, none of the .deb packages I've downloaded presented any problem with installation. It might help if you would mention what those unmet dependencies were. Are you sure you downloaded the correct .deb (32-bit or 64-bit) for your system?


- I don't know why Firefox wouldn't open for you. It's what I used to download Chrome. Actually, it probably did and was just hidden behind another program you had at full screen. If you'd clicked on the glowing Firefox icon I'll bet it would have shown you the window. Otherwise, there's hardly anything a simple logout-log back in won't cure.


- If synaptic package manager is telling you another package manager's locking the process, again, try logging out and logging back in. I have the same problem with JACK (which is why I never use Aurdour any more, but that's a different story).


- Yes, you can see an indicator of install progress in Software Center - click the icon up top that says "Progress". :-) Of course, if you want the real blow by blow you can always do "sudo apt-get install thisprogram" in terminal. I've gotten in the habit of every new install on my guinea pig netbook simply looking at what I have installed on my main computer and typing in "sudo apt-get install winetricks programA programB ... programJ programK..." etc. Beats the hell out of Windows, which trips you up sometimes by acting as if an install is complete then continuing it after you start up a second one.


- "clicking and dragging up and down won't select on the icons as I move my mouse to open like in Ubuntu phone, instead it just changes the position viewed. Also when moving your cursor off the icon, it collapses the icons at the bottom, strangely when hovering on the narrow area where it's collapsed it'll expand the flat icon." Phone is phone, desktop is desktop. I don't know what to say other than that. As far as the icons collapsing on the bottom (I assume this is in a situation where there are more launchers on the Dash bar than it can accomodate with every icon at full size), that's simply the way Dash works - not everyone's cup of tea, for sure. What's strange is it collapses the icons on the bottom so you don't have to scroll down, but it doesn't collapse them on top when you choose one of the collapsed bottom icons (which expands them and pushes the top icons up off the screen, so you do have to scroll up to get back to them). Either way, you end up having to put your mouse arrow on the top or bottom corner to get what you want, so I suppose it's merely a matter of aesthetics.


- On my Acer Aspire One I also find the brightness deal annoying. It's only 3 keystrokes (Fn - left/right arrows on the Acer) from lowest to highest brightness. More gradation is needed.




Someone else mentioned the difficulty in downloading, installing and setting default desktop environments. Horse pucky.


xubuntu - sudo apt-get install xubuntu-desktop
gnome - gnome-desktop-environment (from Software Center)
KDE - kde-standard (from Software Center)
LXDE - lxde (from Software Center)


All enviros can be installed from command line as well using the names just before the parentheses.


After that, restart and at the login screen click the Ubuntu logo just to the right of your user name to select your desired desktop environment (which then becomes the default until you pick a new one). Easy peasy.