Problems with Software Updater

[medphys]

Hi all,

Just upgraded my system from 12.10 to 13.04 via on line about a week ago. I usually run the software updater a few days later as in the past there are a lot of updates. When I try the software updater I get the following: FAILED TO DOWNLOAD THE REPOSITORY INFORMATION check your internet connection. My connection is fine no problems.

1. Has anyone else experienced this with the software updater?
2. How do I fix it?

Thanks for the help.

[MAFoElffen]

First try


ping -c 5 http://us.archive.ubuntu.com/ubuntu/dists/raring/main/ && traceroute www.ubuntu.com

Or substitute for the archive server you are using if not in the US... Look in /etc/apt/sources.list to see which archive you are using.

Please post the results.

[ibjsb4]

Also try updating in terminal to see what errors you get.


sudo apt-get update

[medphys]

Hi ibjsb4,

Thanks for your help. Here are the results pf the ping and the sudo apt-get update. Hope this helps.

$ ping -c 5 http://us.archive.ubuntu.com/ubuntu/dists/raring/main/ && traceroute www.ubuntu.com
ping: unknown host http://us.archive.ubuntu.com/ubuntu/dists/raring/main/

Hit http://dl.google.com stable Release.gpg
Hit http://us.archive.ubuntu.com natty-backports Release.gpg
Hit http://dl.google.com stable Release
Hit http://us.archive.ubuntu.com natty-backports Release
Hit http://dl.google.com stable/main i386 Packages
Hit http://us.archive.ubuntu.com natty-backports/main i386 Packages
Ign http://ppa.launchpad.net raring Release.gpg
Hit http://archive.canonical.com raring Release.gpg
Hit http://extras.ubuntu.com raring Release.gpg
Hit http://archive.ubuntu.com raring Release.gpg
Hit http://us.archive.ubuntu.com natty-backports/restricted i386 Packages
Hit http://packages.medibuntu.org raring Release.gpg
Hit http://deb.opera.com stable Release.gpg
Hit http://us.archive.ubuntu.com natty-backports/universe i386 Packages
Ign http://ppa.launchpad.net raring Release.gpg
Hit http://us.archive.ubuntu.com natty-backports/multiverse i386 Packages
Hit http://archive.canonical.com raring Release
Hit http://extras.ubuntu.com raring Release
Hit http://archive.ubuntu.com raring-updates Release.gpg
Hit http://deb.opera.com stable Release
Ign http://ppa.launchpad.net raring Release.gpg
Hit http://archive.canonical.com raring/partner i386 Packages
Hit http://archive.ubuntu.com raring-security Release.gpg
Hit http://extras.ubuntu.com raring/main Sources
Hit http://packages.medibuntu.org raring Release
Hit http://ppa.launchpad.net raring Release.gpg
Hit http://deb.opera.com stable/non-free i386 Packages
Ign http://dl.google.com stable/main Translation-en_US
Hit http://archive.ubuntu.com raring Release
Hit http://extras.ubuntu.com raring/main i386 Packages
Ign http://dl.google.com stable/main Translation-en
Ign http://ppa.launchpad.net raring Release
Hit http://archive.ubuntu.com raring-updates Release
Ign http://ppa.launchpad.net raring Release
Hit http://archive.ubuntu.com raring-security Release
Ign http://ppa.launchpad.net raring Release
Hit http://archive.ubuntu.com raring/main Sources
Hit http://ppa.launchpad.net raring Release
Hit http://archive.ubuntu.com raring/restricted Sources
Hit http://archive.ubuntu.com raring/universe Sources
Hit http://archive.ubuntu.com raring/multiverse Sources
Hit http://archive.ubuntu.com raring/main i386 Packages
Ign http://archive.canonical.com raring/partner Translation-en_US
Hit http://archive.ubuntu.com raring/restricted i386 Packages
Ign http://archive.canonical.com raring/partner Translation-en
Hit http://archive.ubuntu.com raring/universe i386 Packages
Ign http://extras.ubuntu.com raring/main Translation-en_US
Hit http://archive.ubuntu.com raring/multiverse i386 Packages
Ign http://extras.ubuntu.com raring/main Translation-en
Ign http://deb.opera.com stable/non-free Translation-en_US
Ign http://us.archive.ubuntu.com natty-backports/main Translation-en_US
Hit http://packages.medibuntu.org raring/free i386 Packages
Ign http://us.archive.ubuntu.com natty-backports/main Translation-en
Hit http://archive.ubuntu.com raring/main Translation-en
Ign http://us.archive.ubuntu.com natty-backports/multiverse Translation-en_US
Ign http://deb.opera.com stable/non-free Translation-en
Ign http://us.archive.ubuntu.com natty-backports/multiverse Translation-en
Ign http://us.archive.ubuntu.com natty-backports/restricted Translation-en_US
Hit http://ppa.launchpad.net raring/main i386 Packages
Ign http://us.archive.ubuntu.com natty-backports/restricted Translation-en
Ign http://us.archive.ubuntu.com natty-backports/universe Translation-en_US
Ign http://us.archive.ubuntu.com natty-backports/universe Translation-en
Hit http://packages.medibuntu.org raring/non-free i386 Packages
Hit http://archive.ubuntu.com raring/multiverse Translation-en
Hit http://archive.ubuntu.com raring/restricted Translation-en
Hit http://archive.ubuntu.com raring/universe Translation-en
Hit http://archive.ubuntu.com raring-updates/main Sources
Hit http://archive.ubuntu.com raring-updates/restricted Sources
Hit http://archive.ubuntu.com raring-updates/universe Sources
Hit http://archive.ubuntu.com raring-updates/multiverse Sources
Hit http://archive.ubuntu.com raring-updates/main i386 Packages
Hit http://archive.ubuntu.com raring-updates/restricted i386 Packages
Hit http://archive.ubuntu.com raring-updates/universe i386 Packages
Hit http://archive.ubuntu.com raring-updates/multiverse i386 Packages
Hit http://archive.ubuntu.com raring-updates/main Translation-en
Hit http://archive.ubuntu.com raring-updates/multiverse Translation-en
Hit http://archive.ubuntu.com raring-updates/restricted Translation-en
Hit http://archive.ubuntu.com raring-updates/universe Translation-en
Hit http://archive.ubuntu.com raring-security/main Sources
Hit http://archive.ubuntu.com raring-security/restricted Sources
Hit http://archive.ubuntu.com raring-security/universe Sources
Hit http://archive.ubuntu.com raring-security/multiverse Sources
Hit http://archive.ubuntu.com raring-security/main i386 Packages
Hit http://archive.ubuntu.com raring-security/restricted i386 Packages
Hit http://archive.ubuntu.com raring-security/universe i386 Packages
Hit http://archive.ubuntu.com raring-security/multiverse i386 Packages
Hit http://archive.ubuntu.com raring-security/main Translation-en
Hit http://archive.ubuntu.com raring-security/multiverse Translation-en
Err http://ppa.launchpad.net raring/main i386 Packages
404 Not Found
Ign http://ppa.launchpad.net raring/main Translation-en_US
Ign http://ppa.launchpad.net raring/main Translation-en
Hit http://archive.ubuntu.com raring-security/restricted Translation-en
Err http://ppa.launchpad.net raring/main i386 Packages
404 Not Found
Ign http://packages.medibuntu.org raring/free Translation-en_US
Hit http://archive.ubuntu.com raring-security/universe Translation-en
Ign http://ppa.launchpad.net raring/main Translation-en_US
Ign http://packages.medibuntu.org raring/free Translation-en
Ign http://ppa.launchpad.net raring/main Translation-en
Err http://ppa.launchpad.net raring/main i386 Packages
404 Not Found
Ign http://packages.medibuntu.org raring/non-free Translation-en_US
Ign http://ppa.launchpad.net raring/main Translation-en_US
Ign http://ppa.launchpad.net raring/main Translation-en
Ign http://packages.medibuntu.org raring/non-free Translation-en
Ign http://ppa.launchpad.net raring/main Translation-en_US
Ign http://ppa.launchpad.net raring/main Translation-en
Ign http://archive.ubuntu.com raring/main Translation-en_US
Ign http://archive.ubuntu.com raring/multiverse Translation-en_US
Ign http://archive.ubuntu.com raring/restricted Translation-en_US
Ign http://archive.ubuntu.com raring/universe Translation-en_US
Ign http://archive.ubuntu.com raring-updates/main Translation-en_US
Ign http://archive.ubuntu.com raring-updates/multiverse Translation-en_US
Ign http://archive.ubuntu.com raring-updates/restricted Translation-en_US
Ign http://archive.ubuntu.com raring-updates/universe Translation-en_US
Ign http://archive.ubuntu.com raring-security/main Translation-en_US
Ign http://archive.ubuntu.com raring-security/multiverse Translation-en_US
Ign http://archive.ubuntu.com raring-security/restricted Translation-en_US
Ign http://archive.ubuntu.com raring-security/universe Translation-en_US
W: Failed to fetch http://ppa.launchpad.net/gwibber-daily/ppa/ubuntu/dists/raring/main/binary-i386/Packages 404 Not Found

W: Failed to fetch http://ppa.launchpad.net/iaz/battery-status/ubuntu/dists/raring/main/binary-i386/Packages 404 Not Found

W: Failed to fetch http://ppa.launchpad.net/jonoomph/openshot-edge/ubuntu/dists/raring/main/binary-i386/Packages 404 Not Found

E: Some index files failed to download. They have been ignored, or old ones used instead.

Also checked the server, using us server. Switched servers and used main server and results are the same.

Thank you again for your help.

medphys

[ibjsb4]

All those launchpad ppa's do not have a source for your current version (raring) and need to be either removed or just unchecked for now. Maybe down the road these ppa's will get updated, but for now they will just mess up your updates.

http://ppa.launchpad.net/gwibber-daily/ppa/ubuntu/dists/
http://ppa.launchpad.net/iaz/battery-status/ubuntu/dists/
http://ppa.launchpad.net/jonoomph/openshot-edge/ubuntu/dists/
http://ppa.launchpad.net/

Open up "other software" in your Software Sources to edit.

https://help.ubuntu.com/community/Repositories/Ubuntu#Third-Party_Software_Tab

[medphys]

Thanks,

Unchecked them all and it worked. Never thought that was the problem.

[ibjsb4]

Welcome :)

https://wiki.ubuntu.com/UnansweredPostsTeam/SolvedThreads