matthew
July 6th, 2006, 04:11 PM
(I'm posting as a user, not as staff.)
I don't know about anyone else, but I get tired of posts with inflammatory or dramatic titles like this one has. Maybe it's because I've traveled all over the world and seen what real nightmares are made of but I just can't believe that the frustrations we may face trying to get our computers to do what we want them to do really qualifies for such extreme language as is often used in support requests.
I wanted to give some specific examples, but I don't desire to offend anybody so I won't. My hope is to maybe educate those willing to listen. You will get more help if you give a specific title in your thread without all the dramatic desperation.
Made up examples:
Bad title: I'm going to SCREAM!!! Save me!
Good title: enabling mp3 playback on Ubuntu 6.06 i386 install
Bad: This software bites! I can't believe it doesn't have my favorite stuff installed by default! You suck!
Good: installing gcc compiler and needed accessories
Bad: My ATI card is trying to KILL ME!!!!!!!!!!!!!
Good: ATI Mobility Radeon 9700 and fglrx driver installation
Bad: That's it! I'm taking my hardware and going to $OS_of_choice
Good: Ubuntu didn't work for me. Here's why.
Phew. I feel better.
Next time perhaps I'll discuss how to give all the details necessary in your post so that you can actually be helped...oh, wait! I just did.
I don't know about anyone else, but I get tired of posts with inflammatory or dramatic titles like this one has. Maybe it's because I've traveled all over the world and seen what real nightmares are made of but I just can't believe that the frustrations we may face trying to get our computers to do what we want them to do really qualifies for such extreme language as is often used in support requests.
I wanted to give some specific examples, but I don't desire to offend anybody so I won't. My hope is to maybe educate those willing to listen. You will get more help if you give a specific title in your thread without all the dramatic desperation.
Made up examples:
Bad title: I'm going to SCREAM!!! Save me!
Good title: enabling mp3 playback on Ubuntu 6.06 i386 install
Bad: This software bites! I can't believe it doesn't have my favorite stuff installed by default! You suck!
Good: installing gcc compiler and needed accessories
Bad: My ATI card is trying to KILL ME!!!!!!!!!!!!!
Good: ATI Mobility Radeon 9700 and fglrx driver installation
Bad: That's it! I'm taking my hardware and going to $OS_of_choice
Good: Ubuntu didn't work for me. Here's why.
Phew. I feel better.
Next time perhaps I'll discuss how to give all the details necessary in your post so that you can actually be helped...oh, wait! I just did.