unable to down load updates

[keefy49]

Using 12.04 with no problem but updates now not downloading!
Can anyone help

Keefy

[ibjsb4]

Hi keefty49, welcome to the forum :)

Open a terminal (https://help.ubuntu.com/community/UsingTheTerminal#Starting_a_Terminal) and enter:

sudo apt-get update

And please post the output.

[The_Cougar_Kid]

I am having exactly the same problem on my wife's PC (Ubuntu 12.04). Update manager says there are 20 updates to install but when we try to install them it fails with this message:

installArchives() failed: Preconfiguring packages ...
Preconfiguring packages ...
Preconfiguring packages ...
Preconfiguring packages ...
dpkg: error: parsing file '/var/lib/dpkg/available' near line 0:
field name `../libindicator-messages-status-provider1/changelog.Debian.gz' must be followed by colon
localepurge: Disk space freed in /usr/share/locale: 0 KiB
localepurge: Disk space freed in /usr/share/man: 0 KiB
localepurge: Disk space freed in /usr/share/gnome/help: 0 KiB
localepurge: Disk space freed in /usr/share/omf: 0 KiB
localepurge: Disk space freed in /usr/share/doc/kde/HTML: 0 KiB

Total disk space freed by localepurge: 0 KiB

localepurge: Disk space freed in /usr/share/locale: 0 KiB
localepurge: Disk space freed in /usr/share/man: 0 KiB
localepurge: Disk space freed in /usr/share/gnome/help: 0 KiB
localepurge: Disk space freed in /usr/share/omf: 0 KiB
localepurge: Disk space freed in /usr/share/doc/kde/HTML: 0 KiB

Total disk space freed by localepurge: 0 KiB

localepurge: Disk space freed in /usr/share/locale: 0 KiB
localepurge: Disk space freed in /usr/share/man: 0 KiB
localepurge: Disk space freed in /usr/share/gnome/help: 0 KiB
localepurge: Disk space freed in /usr/share/omf: 0 KiB
localepurge: Disk space freed in /usr/share/doc/kde/HTML: 0 KiB

Total disk space freed by localepurge: 0 KiB

localepurge: Disk space freed in /usr/share/locale: 0 KiB
localepurge: Disk space freed in /usr/share/man: 0 KiB
localepurge: Disk space freed in /usr/share/gnome/help: 0 KiB
localepurge: Disk space freed in /usr/share/omf: 0 KiB
localepurge: Disk space freed in /usr/share/doc/kde/HTML: 0 KiB

Total disk space freed by localepurge: 0 KiB

I ran the command you suggested to keefty49 and this was the output:

[sudo] password for dorothy:
Ign http://gb.archive.ubuntu.com precise InRelease
Ign http://gb.archive.ubuntu.com precise-updates InRelease
Ign http://gb.archive.ubuntu.com precise-security InRelease
Hit http://gb.archive.ubuntu.com precise Release.gpg
Hit http://gb.archive.ubuntu.com precise-updates Release.gpg
Hit http://gb.archive.ubuntu.com precise-security Release.gpg
Hit http://gb.archive.ubuntu.com precise Release
Hit http://gb.archive.ubuntu.com precise-updates Release
Hit http://gb.archive.ubuntu.com precise-security Release
Hit http://gb.archive.ubuntu.com precise/main Sources
Hit http://gb.archive.ubuntu.com precise/restricted Sources
Hit http://gb.archive.ubuntu.com precise/universe Sources
Hit http://gb.archive.ubuntu.com precise/multiverse Sources
Hit http://gb.archive.ubuntu.com precise/main i386 Packages
Hit http://gb.archive.ubuntu.com precise/restricted i386 Packages
Hit http://gb.archive.ubuntu.com precise/universe i386 Packages
Hit http://gb.archive.ubuntu.com precise/multiverse i386 Packages
Hit http://gb.archive.ubuntu.com precise/main TranslationIndex
Hit http://gb.archive.ubuntu.com precise/multiverse TranslationIndex
Hit http://gb.archive.ubuntu.com precise/restricted TranslationIndex
Hit http://gb.archive.ubuntu.com precise/universe TranslationIndex
Hit http://gb.archive.ubuntu.com precise-updates/main Sources
Hit http://gb.archive.ubuntu.com precise-updates/restricted Sources
Hit http://gb.archive.ubuntu.com precise-updates/universe Sources
Hit http://gb.archive.ubuntu.com precise-updates/multiverse Sources
Hit http://gb.archive.ubuntu.com precise-updates/main i386 Packages
Hit http://gb.archive.ubuntu.com precise-updates/restricted i386 Packages
Hit http://gb.archive.ubuntu.com precise-updates/universe i386 Packages
Hit http://gb.archive.ubuntu.com precise-updates/multiverse i386 Packages
Hit http://gb.archive.ubuntu.com precise-updates/main TranslationIndex
Hit http://gb.archive.ubuntu.com precise-updates/multiverse TranslationIndex
Hit http://gb.archive.ubuntu.com precise-updates/restricted TranslationIndex
Hit http://gb.archive.ubuntu.com precise-updates/universe TranslationIndex
Hit http://gb.archive.ubuntu.com precise-security/main Sources
Hit http://gb.archive.ubuntu.com precise-security/restricted Sources
Hit http://gb.archive.ubuntu.com precise-security/universe Sources
Hit http://gb.archive.ubuntu.com precise-security/multiverse Sources
Hit http://gb.archive.ubuntu.com precise-security/main i386 Packages
Hit http://gb.archive.ubuntu.com precise-security/restricted i386 Packages
Hit http://gb.archive.ubuntu.com precise-security/universe i386 Packages
Hit http://gb.archive.ubuntu.com precise-security/multiverse i386 Packages
Hit http://gb.archive.ubuntu.com precise-security/main TranslationIndex
Hit http://gb.archive.ubuntu.com precise-security/multiverse TranslationIndex
Hit http://gb.archive.ubuntu.com precise-security/restricted TranslationIndex
Hit http://gb.archive.ubuntu.com precise-security/universe TranslationIndex
Hit http://gb.archive.ubuntu.com precise/main Translation-en_GB
Hit http://gb.archive.ubuntu.com precise/main Translation-en
Hit http://gb.archive.ubuntu.com precise/multiverse Translation-en_GB
Hit http://gb.archive.ubuntu.com precise/multiverse Translation-en
Hit http://gb.archive.ubuntu.com precise/restricted Translation-en_GB
Hit http://gb.archive.ubuntu.com precise/restricted Translation-en
Hit http://gb.archive.ubuntu.com precise/universe Translation-en_GB
Hit http://gb.archive.ubuntu.com precise/universe Translation-en
Hit http://gb.archive.ubuntu.com precise-updates/main Translation-en_GB
Hit http://gb.archive.ubuntu.com precise-updates/main Translation-en
Hit http://gb.archive.ubuntu.com precise-updates/multiverse Translation-en_GB
Hit http://gb.archive.ubuntu.com precise-updates/multiverse Translation-en
Hit http://gb.archive.ubuntu.com precise-updates/restricted Translation-en_GB
Hit http://gb.archive.ubuntu.com precise-updates/restricted Translation-en
Hit http://gb.archive.ubuntu.com precise-updates/universe Translation-en_GB
Hit http://gb.archive.ubuntu.com precise-updates/universe Translation-en
Hit http://gb.archive.ubuntu.com precise-security/main Translation-en
Hit http://gb.archive.ubuntu.com precise-security/multiverse Translation-en
Hit http://gb.archive.ubuntu.com precise-security/restricted Translation-en
Hit http://gb.archive.ubuntu.com precise-security/universe Translation-en
Reading package lists... Done




Any ideas please?