View Full Version : [ubuntu] Ubuntu 12.04 / Zioper Softphone Uninstall

November 23rd, 2012, 12:57 PM
Hi Folks
I'm new to Linux and wonder if anyone has experience with the above. Zoiper is proving to be a bit user-hostile to me. I cannot configure it properly nor can I remove Zoiper from Ubuntu.
Any advice on uninstallation of Zoiper would be particularly useful.


Asterisk 11
Ubuntu 12.04
Zoiper 219

November 23rd, 2012, 01:13 PM
You can either open the Software Center, search for Zopier and uninstall it, or open a Terminal (Dash > Terminal) and run: sudo apt-get remove zoiper.

November 23rd, 2012, 01:23 PM
Thanks Comecon.
Unfortunately I can't find it in Software Centre and sudo apt-get remove zoiper reports
E: Unable to locate package Zoiper


November 23rd, 2012, 01:55 PM
How did you install it in the first place, as that will affect how you should remove it.

November 23rd, 2012, 03:07 PM
Zoiper comes precompiled inside a tarball, not a Debian package.

You need to find the instructions for removing Zoiper - there's no single procedure that works on all programs installed in this way. The Zoiper site seems to only have instructions for Windows users but I bet the removal instructions for Linux are inside that tarball (.tar.gz) that you downloaded.

November 27th, 2012, 03:53 PM

I am with the Zoiper Support team.

Zoiper Classic is never installed, it is an executable that you have to extract from the archive and put in a safe location.

This is why it can not be uninstalled by apt.

To remove Zoiper Classic you would need to take the following steps:

1. make sure Zoiper is not working:
- check your notification area - if there is a little Zoiper icon please right-click it and select Exit.
- open a terminal and type :

ps -a | grep -i zoiper

Is there a Zoiper process running? You could just kill it with

kill -9 <process-id>

2. Find the directory where you extracted the archive and remove it.

3. Then clean all config files of Zoiper. They are kept in your home folder. The correct path is:


Would you like to share the issues that you experienced with Zoiper? Zoiper Support team could assist you in finding a suitable solution.

For more Zoiper related reports or requests, do not hesitate to contact us directly on support @ zoiper . com :)