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ShadowMage
June 15th, 2012, 02:25 AM
Hi all,

In Ubuntu 12.04, after performing an upgrade that included a kernel update, I no longer have any sound. The sound worked fine before the upgrade. Oddly enough, if I plug in headphones I do get sound through the headphones, but without them I am no longer able to get any sound from my laptop's internal speakers.

I'm not quite sure what additional info I should provide, so here's some info to start. Please let me know if there is anything else I should add.

Laptop: HP Pavilion DV6
OS: Ubuntu 12.04 (Precise Pangolin) 64-bit

$ lspci | grep Audio
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)

$ uname -r
3.2.0-25-generic

Many thanks in advance for any help!

grojo
June 15th, 2012, 10:15 PM
Same problem for me
12.04, pavilion dv6
lspci | grep -i audio
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
01:00.1 Audio device: NVIDIA Corporation High Definition Audio Controller (rev a1)

guillaumec
June 16th, 2012, 06:49 AM
Same problem for me.

$ uname -a
Linux Pavilion 3.2.0-25-generic #40-Ubuntu SMP Wed May 23 20:30:51 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

$ lspci | grep Audio
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
01:00.1 Audio device: NVIDIA Corporation High Definition Audio Controller (rev a1

JamezQ
June 16th, 2012, 09:14 AM
Yup, count me in, same problem for me.


uname -a
Linux Ubuntu 3.2.0-25-generic #40-Ubuntu SMP Wed May 23 20:30:51 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux


lspci |grep Audio
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
01:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI RV710/730 HDMI Audio [Radeon HD 4000 series]

andre01
June 16th, 2012, 11:20 AM
Same problem.

Change kernel to 3.2.0-24. Works for me.

fendervr
June 16th, 2012, 02:49 PM
Same problem for me. This morning I upgrade from 3.2.0-25-generic-pae to 3.2.0-26 generic-pae, but nothing changed. Linux kernel 3.2.0-24-generic-pae works fine.

Is it not possible to see the difference between two kernel in any way?

Thanks

paspartu
June 16th, 2012, 07:49 PM
Laptop: HP Pavilion DV6
OS: Ubuntu 12.04 (Precise Pangolin) 64-bit

the same problem on 3.2.0-25 kernel
3.2.0-24 works fine

Squonk07
June 17th, 2012, 01:26 PM
Yep, same here. Ubuntu 12.04 (64-bit) and HP Pavilion DV6. The 3.2.0-24 kernel works fine. Is there a bug filed against this somewhere?

robbied
June 17th, 2012, 03:43 PM
DV6 (1375DX) with 3.2.0-25 had two problems.
I dual boot win7 so I know it's all software, windows works great.

1. No sound via laptop speakers but front jacks work as usual. I tried everything to fix, kernel downgrade is the only solution I found.

2. After resuming from standby the unit powers on. You see the background for a instant then ALL power cuts out. The only way to get the unit to power up is to unplug and remove the battery. After this it will work fine until it has to resume again.


Wow developers, in six years nothing like this has happened. Not one major problem but two totally unrelated issues with one update. I have been using Windows again for the last few days.....

ShadowMage
June 17th, 2012, 08:07 PM
Hey guys, I found a bug report on launchpad describing the sound issue we are all experiencing:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1013183

mattgeb84
June 18th, 2012, 01:13 AM
same problem here except i have no sound at all through the headphones or the speakers

mattgeb84
June 19th, 2012, 12:24 PM
does any body have a solution to this
its really hard to use ubuntu as my primary pc with idiotic problems such as this im really annoyed with the ubuntu developers first unity and now this

jallejo
June 19th, 2012, 02:54 PM
Hi!! you should try this https://bbs.archlinux.org/viewtopic.php?id=143572

it works on my laptop. bye

mattgeb84
June 19th, 2012, 08:53 PM
im having trouble figuring out exactly what this guy did, could you possibly explain it to me ?

mattgeb84
June 19th, 2012, 08:59 PM
solved solved solved solved solved yyyeeeeeaaaaahhhh and the solve is easy !@!!
first let me say i tried typing alsamixer into the terminal and unmuting the speaker and headphones but this did not work

BUT !!! this did work
go to the ubuntu software center download and install gnome alsa mixer then just unmute your speaks or headphones YYYEEEAAAAHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I HAVE SOUND HALI FREAKEN LU YA

jallejo
June 19th, 2012, 11:42 PM
im having trouble figuring out exactly what this guy did, could you possibly explain it to me ?

Open a terminal and put the next line to open alsa-base.conf


sudo gedit /etc/modprobe.d/alsa-base.confand add the following lines at the end:

options snd-hda-intel model=dell-m4-1

then reboot.

That worked for me. Hp pavilion dv6. bye

AdministratorX
June 20th, 2012, 09:36 PM
Hi all,

In Ubuntu 12.04, after performing an upgrade that included a kernel update, I no longer have any sound. The sound worked fine before the upgrade. Oddly enough, if I plug in headphones I do get sound through the headphones, but without them I am no longer able to get any sound from my laptop's internal speakers.

I'm not quite sure what additional info I should provide, so here's some info to start. Please let me know if there is anything else I should add.

Laptop: HP Pavilion DV6
OS: Ubuntu 12.04 (Precise Pangolin) 64-bit

$ lspci | grep Audio
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)

$ uname -r
3.2.0-25-generic

Many thanks in advance for any help!

I found that updating my kernel to 3.3.4 solved this problem for me. My system is 64bit (HP DV7-2180us) and these were the directions.



cd /tmp && wget -O linux-headers-3.3.4_all.deb http://goo.gl/TchWu


sudo dpkg -i linux-headers-3.3.4_all.deb


cd /tmp && wget -O linux-headers-3.3.4-generic_amd64.deb http://goo.gl/qJcW4


sudo dpkg -i linux-headers-3.3.4-generic_amd64.deb


cd /tmp && wget -O linux-image-3.3.4-generic_amd64.deb http://goo.gl/arQWv


sudo dpkg -i linux-image-3.3.4-generic_amd64.deb


http://www.upubuntu.com/2012/05/how-to-install-linux-kernel-334-under.html

minimalism
June 23rd, 2012, 12:38 PM
Open a terminal and put the next line to open alsa-base.conf


sudo gedit /etc/modprobe.d/alsa-base.confand add the following lines at the end:

options snd-hda-intel model=dell-m4-1

then reboot.

That worked for me. Hp pavilion dv6. bye

This also worked for me! Thnx

Heeney.CS
June 26th, 2012, 01:57 AM
This alsa( pun intended ) worked 4 me :)

Many thanks!!!

cccanovas73
June 30th, 2012, 11:02 AM
Open a terminal and put the next line to open alsa-base.conf


sudo gedit /etc/modprobe.d/alsa-base.confand add the following lines at the end:

options snd-hda-intel model=dell-m4-1

then reboot.

That worked for me. Hp pavilion dv6. bye




This also worked for me!!! Thanks! HP Pavilion dv6 1100es

jansteen
July 1st, 2012, 02:37 AM
Adding the suggested module config worked for me too (Dell Studio).

But I see no reason to be happy about it. A simple upgrade of a stable Ubuntu version turns the sound off. This suggests it might be better to not upgrade to the latest stable release but instead take a one-year old one to ensure everything remains working in your working environment after your weekly package updates.

What's Ubuntu's opinion about this? Was this a one-time issue or is current hardware simply too complicated to ensure upgrades are working everywhere, anytime?

Lestazz
July 3rd, 2012, 09:03 PM
Module config worked for me too!!
HP DV6
Thanks guys!!

ShadowMage
July 27th, 2012, 09:04 PM
Hi guys,

This issue has been fixed in the 3.2.0-27 kernel as mentioned in the bug report (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1013183). Marking thread as solved.

Thank you developers and community! =D

davea88
August 6th, 2012, 05:21 PM
Linux q2 3.2.0-27-generic-pae #43-Ubuntu SMP Fri Jul 6 15:06:05 UTC 2012 i686 i686 i386 GNU/Linux

and I have no sound out at all. Desktop, not laptop. Precise 12.04.

The sound settings panel cannot find any hardware to turn on.

It all worked fine earlier (in 12.04).

rickm1945
August 16th, 2012, 03:48 PM
Module confg worked for me also.

davea88
August 24th, 2012, 03:54 PM
Never mind about my report. For some unknown(!) reason I installed
oss4-base on 12.04 [on] July 17, and that package by default
has a /etc/modprobe.d/*noALSA file that prevents most
sound modules from loading at boot. Uninstalled oss4-base
and sound works fine. Crazy package (IMO).

hawaiiman
September 30th, 2012, 05:00 AM
Not so. Sound worked fine on 12.04 32 bit (server), but now, with 64bit the speakers don't show up on the sound page. I wouldn't say this was near fixed. BTW I tried upgrading kernel to 3.2.0-31 and same same. Discouraging.

bro brian
April 13th, 2013, 07:18 PM
solved solved solved solved solved yyyeeeeeaaaaahhhh and the solve is easy !@!!
first let me say i tried typing alsamixer into the terminal and unmuting the speaker and headphones but this did not work
BUT !!! this did work
go to the ubuntu software center download and install gnome alsa mixer then just unmute your speaks or headphones YYYEEEAAAAHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I HAVE SOUND HALI FREAKEN LU YA

This worked for me as well. Thanks for posting. :cool: