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jeredhunter1
May 28th, 2012, 10:51 PM
I am under 24 hours new to Ubuntu and am having a strange problem I didn't foresee. Every time I boot the computer under Ubuntu it has a display problem. I can barely see the display under the grainy pixels, everything flashes, and there is no mouse or cursor. When I turn the computer off and boot under recovery mode, don't do anything, and tell it to open Ubuntu normally everything is fine. I'm obviously typing everything in Ubuntu right now but unless I go through the hassle of opening via recovery mode I can't see anything. It's just a mass of jibberish.

If it helps I'm running Ububtu 12.04 64bit on a Gateway netbook with 1.2g processor and 2g ram.

Jered

kc1di
May 28th, 2012, 11:18 PM
hi sorry your having problems.
What we need to know is what video card your computer has.

if you don't know can you go to a terminal and type the following command.

lspci
where the l is a lowercase L not #1.

and post the results here.

Then we maybe able to help.

sandyd
May 29th, 2012, 04:03 AM
hi sorry your having problems.
What we need to know is what video card your computer has.

if you don't know can you go to a terminal and type the following command.

lspci
where the l is a lowercase L not #1.

and post the results here.

Then we maybe able to help.
Side note:

lspci | grep VGA
is cleaner.

You might as well post the output of


lsmod
as well while your at it.

If you don't know how to access the terminal, go to the Unity Dash (Thats the Ubuntu icon on the top left), and type in "Terminal". Click on the termial-like app.

jeredhunter1
June 2nd, 2012, 10:15 PM
Here's what I've got going on for lspci:






jered@ubuntu:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] nee ATI RS690 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] nee ATI RS690 PCI to PCI Bridge (Internal gfx)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] nee ATI RS690 PCI to PCI Bridge (PCI Express Port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] nee ATI RS690 PCI to PCI Bridge (PCI Express Port 2)
00:12.0 SATA controller: Advanced Micro Devices [AMD] nee ATI SB600 Non-Raid-5 SATA
00:13.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB600 USB (OHCI0)
00:13.1 USB controller: Advanced Micro Devices [AMD] nee ATI SB600 USB (OHCI1)
00:13.3 USB controller: Advanced Micro Devices [AMD] nee ATI SB600 USB (OHCI3)
00:13.5 USB controller: Advanced Micro Devices [AMD] nee ATI SB600 USB Controller (EHCI)
00:14.0 SMBus: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller (rev 14)
00:14.1 IDE interface: Advanced Micro Devices [AMD] nee ATI SB600 IDE
00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: Advanced Micro Devices [AMD] nee ATI SB600 PCI to LPC Bridge
00:14.4 PCI bridge: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RS690M [Radeon X1200 Series]
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
04:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01)
jered@ubuntu:~$


and lsmod:


jered@ubuntu:~$ lsmod
Module Size Used by
rfcomm 47604 0
bnep 18281 2
bluetooth 180104 10 rfcomm,bnep
parport_pc 32866 0
ppdev 17113 0
lp 17799 0
parport 46562 3 parport_pc,ppdev,lp
snd_hda_codec_realtek 223867 1
radeon 804372 1
snd_hda_intel 33773 3
arc4 12529 2
snd_hda_codec 127706 2 snd_hda_codec_realtek,snd_hda_intel
joydev 17693 0
ath9k 132390 0
mac80211 506816 1 ath9k
snd_hwdep 13668 1 snd_hda_codec
snd_pcm 97188 2 snd_hda_intel,snd_hda_codec
ttm 76949 1 radeon
drm_kms_helper 46978 1 radeon
ath9k_common 14053 1 ath9k
drm 242038 4 radeon,ttm,drm_kms_helper
snd_seq_midi 13324 0
ath9k_hw 411112 2 ath9k,ath9k_common
snd_rawmidi 30748 1 snd_seq_midi
snd_seq_midi_event 14899 1 snd_seq_midi
snd_seq 61896 2 snd_seq_midi,snd_seq_midi_event
ath 24067 3 ath9k,ath9k_common,ath9k_hw
snd_timer 29990 2 snd_pcm,snd_seq
i2c_algo_bit 13423 1 radeon
snd_seq_device 14540 3 snd_seq_midi,snd_rawmidi,snd_seq
sp5100_tco 13791 0
psmouse 87692 0
uvcvideo 72627 0
acer_wmi 28418 0
snd 78855 15 snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec, snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,sn d_seq_device
cfg80211 205544 3 ath9k,mac80211,ath
videodev 98259 1 uvcvideo
sparse_keymap 13890 1 acer_wmi
i2c_piix4 13301 0
edac_core 53746 0
shpchp 37277 0
serio_raw 13211 0
k8temp 13057 0
soundcore 15091 1 snd
edac_mce_amd 23709 0
mac_hid 13253 0
v4l2_compat_ioctl32 17128 1 videodev
snd_page_alloc 18529 2 snd_hda_intel,snd_pcm
acerhdf 18692 0
wmi 19256 1 acer_wmi
video 19596 0
pata_atiixp 13204 0
r8169 62099 0
jered@ubuntu:~$



thanks and I hope this helps

jeredhunter1
June 13th, 2012, 10:25 PM
I still haven't found out why I have the problem. This is just another bump, I guess...

anewguy
June 13th, 2012, 11:48 PM
I'm not sure why lsmod shows the radeon driver AND another video module - uvcvideo. I haven't looked yet to see what the uvcvideo module even is.

You may want to try a google/Yahoo/Bing/your choice of search engine search on the net with the following search string:

ubuntu 12.04 amd rs690m

I don't have the time right now to go through them all to try find out how others have it working. I know there will be a lot to read through, but honestly that's how a lot of us answer questions here - search the net, read through all the pages and see if we can find a solution. So, I would highly recommend taking some time, doing the search, reading through the pages. Don't be afraid to ask more questions back here on this as well!

I suspect it is either the video driver, conflicting modules or even not having your monitor being detected correctly. Are you able to get to Additional Drivers and let it run and see the results? It may come up with a different driver that is more suitable.

Dave ;)ubuntu 12.04 amd rs690m

anewguy
June 15th, 2012, 02:28 AM
Well, I on the net and found the uvcvideo is for video capture - such as from a webcam - so that won't be it.

If I get time, I'll try looking through the hundreds of post to see what might help you.

Also - are you able to run the additional drivers? If so, it might point out a different driver you might need.

Dave ;)

anewguy
June 17th, 2012, 06:00 AM
Maybe we should have you try "nomodeset" as a boot option and see if that helps any or not.

When you are at the boot menu, follow the prompts on screen to edit the selection for normal booting. In that line you will somewhere see something like "splash quiet" or some derivative. Just before those 2 strings enter:

nomodeset

preceeded by a space and a space afterwards. Then follow the prompt on the screen to boot (I'm not sure since I'm not at a boot menu, but it might be something like ctrl-x).

If this works, post back and we can make it permanent, and also have you run addition drivers to search for a better driver, if one exists.

Dave ;)

ejaar
June 24th, 2012, 08:04 PM
Spent a few weeks trying to solve this issue my netbook (Gateway LT3114h) was giving me and adding the "nomodeset" to the kernel boot option seems to have done the trick, big thanks Dave!

kuleszdl
July 31st, 2012, 03:30 PM
Thank you guys for pointing out this "nomodeset" thing! I had the same problem on a HP t5735 Thin Client (Radeon RS690m, X1200 series) and the mentioned fix also worked for me perfectly.

I also did some benchmarking with gtkperf. The open source driver gives me a score of 32s in 12.04 compared to the slower 42s back in Ubuntu 11.10, so the driver seems to have made some speed improvements as well.