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View Full Version : [SOLVED] No audio on MSI X370



leopoldbirkholm
April 26th, 2012, 09:44 PM
Hello, hello dear members of Linux Ubunut Forum :KS,

I have this computer:
Manufacturer: MSI
Model: X370
CPU/APU: AMD E-350
GPU: AMD Radeon HD6310
WiFi: Realtek RT8188CE
Audio: Unknown
HDD: 500 GB Sata 2

My issue. I have problem with audio. I have no audio. It works when I tried Fedora 16 but then WiFi did not work. And I like Ubuntu anyhow a bit more.

Now, I am stunned. Where do I start troubleshooting? What should I start search for? What strings should I Google with?

Thank you for taking the time to read my post! Thank you! ):P

leopoldbirkholm
April 30th, 2012, 08:37 AM
Problem with audo on an MSI X370 running Ubuntu 12.04 LTS.

Step 1.
After a weekend with rest, I got some ideas.
Search the problem with the phrase “find audio settings ubuntu 12”. Found this article: https://help.ubuntu.com/community/SoundTroubleshooting and this thread from Ubuntu forums: http://ubuntuforums.org/showthread.php?t=1825882

Step 2.
On the Sound Troubleshooting guide I did step 1, 2 and 4. Step 4 gave this result:

~$ sudo aplay -l
Output:


**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: SB [HDA ATI SB], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0


Step 3.
I then looked at the thread and typed in first

sudo gedit /etc/modprobe.d/alsa-base.conf

An edit window opened and I searched for the row
options snd-hda-intel model=XX. I replaced the value to
auto as suggested and rebooted.

Step 4.
Still no audio. Going through the steps again and post an update on Ubuntu Forums.

leopoldbirkholm
May 3rd, 2012, 06:00 PM
Last update. The audio on my MSI X370 works now. I have no clue to why it does. I will now marked it solved.