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OliverHaslam
April 26th, 2012, 01:12 AM
I have migrated to a new Windows Live ID and want to remove my old one. It was an account that was linked to the Xbox - now removed - and was also used for a Windows Phone that I no longer own. There must be some credit card information linked somewhere, and I want it gone.

The problem is, deleting the account is impossible. I am being told that there is a premium account of some sort linked, but there is no information given as to what that is. The WindowsPhone.com website offers no options to close anything, either, and as far as I can tell there is no way to actually email a person regarding this as all support links take you around in circles.

Is there any way to actually kill a Live ID, or at the very least find where the credit card info is that I was using to buy apps on the Windows Phone market?

Thanks!
Bandit
April 26th, 2012, 01:33 AM
I have migrated to a new Windows Live ID and.................
The problem is, deleting the account is impossible.

Once they get you, you are theirs for eternity!!

LOL j/k but seriously I would like to know also because I tried that Win8 preview out and dont like stuff like that lingering around.
user1397
April 26th, 2012, 02:45 AM
+1, I have literally the exact same problem as the OP, including the Xbox thing (but minus the windows phone thing).

I tried getting rid of it a while ago, but gave up after going in circles. This has prompted that itch in my skull to tackle this problem once in for all.
haqking
April 26th, 2012, 02:48 AM
login to your live id

Go to the Account Summary
click Settings.
Under Common tasks, click Close your account

It is effective immediately

http://windows.microsoft.com/en-US/windows-live/account-close-account
user1397
April 26th, 2012, 05:03 AM
login to your live id

Go to the Account Summary
click Settings.
Under Common tasks, click Close your account

It is effective immediately

http://windows.microsoft.com/en-US/windows-live/account-close-account
I wish it were true. If only, if only...
jonathonblake
April 26th, 2012, 07:22 AM
I wish it were true. If only, if only...
Try the same method that is used to ensure that Facebook managmemnt deletes your Facebook account within six hours of the post being made.

jonathon
OliverHaslam
April 26th, 2012, 08:59 AM
login to your live id

Go to the Account Summary
click Settings.
Under Common tasks, click Close your account

It is effective immediately

http://windows.microsoft.com/en-US/windows-live/account-close-account

That's the theory, yeah. Problem is it is saying I have an account linked to it. No idea what, even less idea how to find out.