unable to enumerate USB device on port

[jim_deadlock]

I have a Maxtor 3200 external USB HDD. I've tested it on 3 different dual-boot computers (2 desktops, 1 laptop) and I have the same symptoms on all 3 machines.

In Win7 the drive is recognised and works no problem. In Ubuntu 11.10 (64) I get the following:


Apr 8 18:38:09 jim-home kernel: [ 847.876567] hub 1-1:1.0: unable to enumerate USB device on port 3
Apr 8 18:38:09 jim-home kernel: [ 848.132240] hub 1-1:1.0: unable to enumerate USB device on port 3
Apr 8 18:38:10 jim-home kernel: [ 848.387952] hub 1-1:1.0: unable to enumerate USB device on port 3
Apr 8 18:38:10 jim-home kernel: [ 848.643644] hub 1-1:1.0: unable to enumerate USB device on port 3
Apr 8 18:38:10 jim-home kernel: [ 848.899333] hub 1-1:1.0: unable to enumerate USB device on port 3
Apr 8 18:38:10 jim-home kernel: [ 849.155025] hub 1-1:1.0: unable to enumerate USB device on port 3
Apr 8 18:38:11 jim-home kernel: [ 849.410714] hub 1-1:1.0: unable to enumerate USB device on port 3
Apr 8 18:38:11 jim-home kernel: [ 849.666405] hub 1-1:1.0: unable to enumerate USB device on port 3
The drive is currently formatted as NTFS but I have previously tried ext2 and ext4. I've also tried a fresh Ubuntu install but nothing works. It's supposed to be a plug-and-play device so I'm assuming it's not a driver problem. Any ideas?

Update #1 I've tried a fresh install of 11.10 32bit, still getting the same error.

Update #2 10.10 32bit (kernel 2.6.35) still the same thing.

[UrFriendlyVirus]

Hey jim_deadlock,

Sorry I am just giving you a link to a forum, but I found this helpful.

Unable to detect HDD (https://bbs.archlinux.org/viewtopic.php?pid=1040087)

I also had this issue with "unable to enumerate on port 1". I just temporary disabled ehci_hcd. I DO NOT recommend blacklisting or deleting ehci_hcd or you WON'T be able to use your usb ports.

Here is another forum I found helpful for this general usb enumeration issue:

USB not working properly (https://bbs.archlinux.org/viewtopic.php?id=114077)

Let me know if this helped at all.

All the best,
UrFriendlyVirus

[jim_deadlock]

In the end I cracked open the plastic box and took out the HDD which works fine as a normal drive. It was the USB parts which must have been worn out or whatever.

[UrFriendlyVirus]

Ok. Glad to hear it was fixed in the end.

-UrFriendlyVirus

[romanr2]

2.6.32-46-generic #108-Ubuntu SMP Thu Apr 11 15:55:01 UTC 2013 i686 GNU/Linux
Having the same problem with HP printer.
Solved by unloading usb-storage module.
Seems somehow usb-storage is trying to handle the printer.