View Full Version : [SOLVED] Ubuntu server 10.04 OTRS instll problem

February 5th, 2012, 03:34 PM
First I ran
#apt-get update
#apt-get upgrade

I was installing OTRS on Ubuntu server 10,04 with
#apt-get install otrs2

It threw some error which I did not note down and I ma not able to launch OTRS from the browser.
The error message in /var/www/dpkg.log is status half-configured otrs2 2.4.7-1ubuntu0.1

Any suggestions please.

February 7th, 2012, 02:14 PM
I just removed the package completely with dpkg -P and resinstalled the package from the tar ball and it is working now.

Is it an error that the #apt-get install otrs2 doesnt work ? Is the package untested?