Lemur - Mouse stops working

[DrMike]

Hello,

I have a System 76 Lemur laptop running ubuntu 11.10.

Lately my mouse has randomly stopped working. Not knowing what else to do, I've been going to the command line with ctlr+Alt+F1 and then running "shutdown" to restart my computer.

Any suggestions as to how to fix this? Or a better way to manage this annoyance?

thanks!
-Mike.

[ubuntu27]

I do not own a System76 computer. But, I do experience the same problem.

The mouse pointer "freezes" and it doesn't respond randomly (at unknown times). Fortunately, the keyboard works, so I can use keyboard shortcuts to finish what I am dong, and kill the X server (Control + Alt + Backspace), or simply to log out (Ctrl + Alt + Delete--->Log Out)

The freeze are not frequent, but it happens.


My laptop is a HP Pavilion dv6000

lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric


$ cat /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 15
model name : Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz
stepping : 13
cpu MHz : 1000.000
cache size : 2048 KB
physical id : 0
siblings : 2
core id : 0
cpu cores : 2
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 10
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl est tm2 ssse3 cx16 xtpr pdcm lahf_lm dts
bogomips : 3658.43
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 1
vendor_id : GenuineIntel
cpu family : 6
model : 15
model name : Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz
stepping : 13
cpu MHz : 1000.000
cache size : 2048 KB
physical id : 0
siblings : 2
core id : 1
cpu cores : 2
apicid : 1
initial apicid : 1
fpu : yes
fpu_exception : yes
cpuid level : 10
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl est tm2 ssse3 cx16 xtpr pdcm lahf_lm dts
bogomips : 3657.94
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:





lspci
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) (rev 0c)
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (secondary) (rev 0c)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
02:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g LP-PHY (rev 01)
06:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 01)
07:09.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
07:09.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
07:09.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
07:09.3 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 12)
***

To a Moderator: I think that this problem is not limited to System76 (since I also have the same problem), it might be better if it could be moved to General Help (http://ubuntuforums.org/forumdisplay.php?f=331) OR Hardware & Laptops (http://ubuntuforums.org/forumdisplay.php?f=332).


***

We have to find what is the cause of this. Do you remember what you were doing when this incident happens?

Also, post your hardware specification here.
Open the Terminal and type the following:

cat /proc/cpuinfo

and paste the content here.

Also post the content of

lspci

[DrMike]

Thanks for the response.

I have not noticed any trend with regards to my computer activity when the fault occurs. I pretty much exclusively use my computer for Internet (firefox) and data analysis (python + packages), so usually those programs will be running when the mouse stops working.


$ cat /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 37
model name : Intel(R) Core(TM) i3 CPU U 330 @ 1.20GHz
stepping : 5
cpu MHz : 666.000
cache size : 3072 KB
physical id : 0
siblings : 4
core id : 0
cpu cores : 2
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 11
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 popcnt lahf_lm arat dts tpr_shadow vnmi flexpriority ept vpid
bogomips : 2394.13
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 1
vendor_id : GenuineIntel
cpu family : 6
model : 37
model name : Intel(R) Core(TM) i3 CPU U 330 @ 1.20GHz
stepping : 5
cpu MHz : 666.000
cache size : 3072 KB
physical id : 0
siblings : 4
core id : 2
cpu cores : 2
apicid : 4
initial apicid : 4
fpu : yes
fpu_exception : yes
cpuid level : 11
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 popcnt lahf_lm arat dts tpr_shadow vnmi flexpriority ept vpid
bogomips : 2394.00
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 2
vendor_id : GenuineIntel
cpu family : 6
model : 37
model name : Intel(R) Core(TM) i3 CPU U 330 @ 1.20GHz
stepping : 5
cpu MHz : 1199.000
cache size : 3072 KB
physical id : 0
siblings : 4
core id : 0
cpu cores : 2
apicid : 1
initial apicid : 1
fpu : yes
fpu_exception : yes
cpuid level : 11
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 popcnt lahf_lm arat dts tpr_shadow vnmi flexpriority ept vpid
bogomips : 2393.99
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 3
vendor_id : GenuineIntel
cpu family : 6
model : 37
model name : Intel(R) Core(TM) i3 CPU U 330 @ 1.20GHz
stepping : 5
cpu MHz : 666.000
cache size : 3072 KB
physical id : 0
siblings : 4
core id : 2
cpu cores : 2
apicid : 5
initial apicid : 5
fpu : yes
fpu_exception : yes
cpuid level : 11
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 popcnt lahf_lm arat dts tpr_shadow vnmi flexpriority ept vpid
bogomips : 2394.02
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:




$ lspci
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 18)
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 18)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06)
00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 3 (rev 06)
00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 (rev 06)
00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a6)
00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 06)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 06)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 06)
00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 06)
03:00.0 Network controller: Intel Corporation Centrino Advanced-N 6200 (rev 35)
04:00.0 System peripheral: JMicron Technology Corp. SD/MMC Host Controller (rev 80)
04:00.2 SD Host controller: JMicron Technology Corp. Standard SD Host Controller (rev 80)
04:00.3 System peripheral: JMicron Technology Corp. MS Host Controller (rev 80)
04:00.5 Ethernet controller: JMicron Technology Corp. JMC250 PCI Express Gigabit Ethernet Controller (rev 03)
ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 05)
ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 05)
ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 05)
ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 05)
ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 05)
ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 05)


I posted this thread under "system76" as I assumed it was probably a hardware issue, but I agree with you it's probably not if you're also having problems with your HP.

[isantop]

Have you tried playing around with Fn+F1 after it happens before you reboot? You might want to give that a try, as it could tell us what's going on with your trackpad.