mawil1013
June 13th, 2011, 03:11 AM
I'm working through this issue with my Acer Aspire 5336-2524. Blank screen, can't see anything after reboot.
(Display=Mobile Intel (R) 4 series express chipset family)
Enter; 'msinfo32.exe' in the search programs and files box. Open it up after search finds it. You'll then be able to see BIOS version. Go to Acer support and update BIOS if needed. I needed to and so far the result has been that I'm not able to see the install of Ubuntu, butttt, cannot see it after going through all the start up, up to the point where the desktop page should be, then blank screen again.
snipped
I'll come back with results.
I also am thinking about updating video driver too. (Tried but said it was up to date)
Additional (6-14-11@7:36PM) So far by updating BIOS I was able to view ubuntu long enough to install, but couldn't view fully loaded OS (as in couldn't see desktop). As mentioned by foresthill, plugging an external monitor into the laptop allows me to see everything on the external monitor. Ahhh, sweet progress! Waiting for reply from foresthill about exactly what they did in grub for a permanent fix.
Additional Two: FYI: Xubuntu 10.10 runs great on the laptop. But no wifi (I cannot remember if I updated and ran across broadcom driver install as 10.04.2 did)
Finial Update: I Installed ubuntu 10.04.2, which had no problems with screen, couldn't use wireless until I update and then a note poped up about broadcom driver which I allowed to install, now I have a fully functional ubuntu. Someone recommended using "LTS" versions for initial install, then go from there if you want to try different versions. I'll wait for the LTS before messing around, just glad to finally get a fully functioning ubuntu!
(Display=Mobile Intel (R) 4 series express chipset family)
Enter; 'msinfo32.exe' in the search programs and files box. Open it up after search finds it. You'll then be able to see BIOS version. Go to Acer support and update BIOS if needed. I needed to and so far the result has been that I'm not able to see the install of Ubuntu, butttt, cannot see it after going through all the start up, up to the point where the desktop page should be, then blank screen again.
snipped
I'll come back with results.
I also am thinking about updating video driver too. (Tried but said it was up to date)
Additional (6-14-11@7:36PM) So far by updating BIOS I was able to view ubuntu long enough to install, but couldn't view fully loaded OS (as in couldn't see desktop). As mentioned by foresthill, plugging an external monitor into the laptop allows me to see everything on the external monitor. Ahhh, sweet progress! Waiting for reply from foresthill about exactly what they did in grub for a permanent fix.
Additional Two: FYI: Xubuntu 10.10 runs great on the laptop. But no wifi (I cannot remember if I updated and ran across broadcom driver install as 10.04.2 did)
Finial Update: I Installed ubuntu 10.04.2, which had no problems with screen, couldn't use wireless until I update and then a note poped up about broadcom driver which I allowed to install, now I have a fully functional ubuntu. Someone recommended using "LTS" versions for initial install, then go from there if you want to try different versions. I'll wait for the LTS before messing around, just glad to finally get a fully functioning ubuntu!