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View Full Version : [ubuntu] Natty Upgrade - Haaaaaaaallllllllp!



d3fau1t
April 29th, 2011, 08:56 PM
Ubuntu asked if I wanted to upgrade, so I said yes, and when it got to the "Installing the upgrades" section, I went to bed. When I got up, the "Distribution Upgrade" window is frozen. The last action it says it was doing was "Configuring sgml-data".

How do I get this upgrade going again without wrecking it?

sikander3786
April 29th, 2011, 09:13 PM
There is not much you can do at this point I am afraid.

Is the keyboard responsive if you press the <Caps Lock> / <Num Lock> keys or it is totally frozen? Does your mouse work?

Don't shutdown or reboot your PC.

d3fau1t
April 29th, 2011, 11:45 PM
Everything is working except the update manager. I can even do a ctrl-c in the terminal part and totally stop the upgrade, but I don't think I want to, obviously.

The update manager just hangs at "Configuring sgml-data".

sikander3786
April 30th, 2011, 06:19 AM
You'll need to close the update manager and then run a few commands in your Terminal. There might be some lock problems or so, so we need you to be online when we are giving you the instructions.

manzdagratiano
April 30th, 2011, 06:45 AM
If it really is frozen with no other windows popped up waiting for authetication which may be hidden behind existing windows, then I suggest the following:

1) Kill the update manager from the system monitor.
2) Log into tty1 with ctrl+alt+F1
3) Issue:

sudo dpkg --configure -a
This should correct half-installed packages
4)
sudo apt-get update && sudo apt-get upgrade
5) If all goes well, reboot, and enjoy your Natty install.