Installation hanging on dell studio

[installationfailed]

Hello

I'm currently trying to install ubuntu but the installation process hangs on the second page of the installation
(right after select language)
http://i.imgur.com/GWRCC.png

I am booting from a usb. NO other OS is installed and I'm currently in "try it now" mode
What am I doing wrong??

Regards

[Hedgehog1]

Does you computer have at least 512 megs of RAM? This is a minimum requirement to load (1 gig is preferred for acceptable operation). If you have enough RAM, then please do this so we can see about your hard disk configuration:


Please boot off the LiveCD/LiveUSB, select 'TRY', and then:

http://bootinfoscript.sourceforge.net/
Follow the instruction on the website and post the results here.

Please press the '#' button when posting and place the the script results between the two 'CODE' tags.

The Hedge

:KS

[installationfailed]

thanks for the reply Hedgehog!
edit: i have more then 512mb ram



Boot Info Script 0.55 dated February 15th, 2010

============================= Boot Info Summary: ==============================

=> Windows is installed in the MBR of /dev/sda
=> Syslinux is installed in the MBR of /dev/sdb

sda1: __________________________________________________ _______________________

File system: vfat
Boot sector type: Dell Utility: Fat16
Boot sector info: No errors found in the Boot Parameter Block.
Operating System:
Boot files/dirs: /COMMAND.COM

sda2: __________________________________________________ _______________________

File system: ntfs
Boot sector type: Windows Vista/7
Boot sector info: No errors found in the Boot Parameter Block.
Operating System:
Boot files/dirs: /bootmgr /Boot/BCD

sda3: __________________________________________________ _______________________

File system: ntfs
Boot sector type: Windows Vista/7
Boot sector info: No errors found in the Boot Parameter Block.
Operating System: Windows 7
Boot files/dirs: /Windows/System32/winload.exe

sdb1: __________________________________________________ _______________________

File system: vfat
Boot sector type: Unknown
Boot sector info: No errors found in the Boot Parameter Block.
Operating System:
Boot files/dirs: /boot/grub/grub.cfg

=========================== Drive/Partition Info: =============================

Drive: sda ___________________ __________________________________________________ ___

Disk /dev/sda: 500.1 GB, 500107862016 bytes
255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes

Partition Boot Start End Size Id System

/dev/sda1 63 80,324 80,262 de Dell Utility
/dev/sda2 * 80,325 30,800,324 30,720,000 7 HPFS/NTFS
/dev/sda3 30,800,325 976,771,119 945,970,795 7 HPFS/NTFS


Drive: sdb ___________________ __________________________________________________ ___

Disk /dev/sdb: 4007 MB, 4007264256 bytes
74 heads, 10 sectors/track, 10576 cylinders, total 7826688 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes

Partition Boot Start End Size Id System

/dev/sdb1 * 8,064 7,826,687 7,818,624 b W95 FAT32


blkid -c /dev/null: __________________________________________________ __________

Device UUID TYPE LABEL

/dev/loop0 squashfs
/dev/sda1 3030-3030 vfat DellUtility
/dev/sda2 9CFE33DBFE33AC80 ntfs
/dev/sda3 EED42F69D42F336F ntfs
/dev/sda: PTTYPE="dos"
/dev/sdb1 E23D-4652 vfat PENDRIVE
/dev/sdb: PTTYPE="dos"

============================ "mount | grep ^/dev output: ===========================

Device Mount_Point Type Options

aufs / aufs (rw)
/dev/sdb1 /cdrom vfat (ro,noatime,fmask=0022,dmask=0022,codepage=cp437,i ocharset=iso8859-1,shortname=mixed,errors=remount-ro)
/dev/loop0 /rofs squashfs (ro,noatime)
/dev/sda3 /media/EED42F69D42F336F fuseblk (rw,nosuid,nodev,allow_other,blksize=4096,default_ permissions)


=========================== sdb1/boot/grub/grub.cfg: ===========================


if loadfont /boot/grub/font.pf2 ; then
set gfxmode=auto
insmod efi_gop
insmod efi_uga
insmod gfxterm
terminal_output gfxterm
fi

set menu_color_normal=white/black
set menu_color_highlight=black/light-gray

menuentry "Try Ubuntu without installing" {
set gfxpayload=keep
linux /casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash --
initrd /casper/initrd.lz
}
menuentry "Install Ubuntu" {
set gfxpayload=keep
linux /casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash --
initrd /casper/initrd.lz
}
menuentry "Check disc for defects" {
set gfxpayload=keep
linux /casper/vmlinuz boot=casper integrity-check quiet splash --
initrd /casper/initrd.lz
}

=================== sdb1: Location of files loaded by Grub: ===================


??GB: boot/grub/grub.cfg
=========================== Unknown MBRs/Boot Sectors/etc =======================

Unknown BootLoader on sdb1

00000000 eb 58 90 53 59 53 4c 49 4e 55 58 00 02 20 1a 11 |.X.SYSLINUX.. ..|
00000010 02 00 00 00 00 f8 00 00 3f 00 ff 00 80 1f 00 00 |........?.......|
00000020 80 4d 77 00 73 07 00 00 00 00 00 00 02 00 00 00 |.Mw.s...........|
00000030 01 00 06 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
00000040 80 00 29 52 46 3d e2 4e 4f 20 4e 41 4d 45 20 20 |..)RF=.NO NAME |
00000050 20 20 46 41 54 33 32 20 20 20 fa fc 31 c9 8e d1 | FAT32 ..1...|
00000060 bc 76 7b 52 06 57 1e 56 8e c1 b1 26 bf 78 7b f3 |.v{R.W.V...&.x{.|
00000070 a5 8e d9 bb 78 00 0f b4 37 0f a0 56 20 d2 78 1b |....x...7..V .x.|
00000080 31 c0 b1 06 89 3f 89 47 02 f3 64 a5 8a 0e 18 7c |1....?.G..d....||
00000090 88 4d bc 50 50 50 50 cd 13 eb 5c 8b 55 aa 8b 75 |.M.PPPP...\.U..u|
000000a0 a8 c1 ee 04 01 f2 81 fa b7 07 73 2b f6 45 b4 7f |..........s+.E..|
000000b0 75 25 38 4d b8 74 20 66 3d 21 47 50 54 75 10 80 |u%8M.t f=!GPTu..|
000000c0 7d b8 ed 75 0a 66 ff 75 ec 66 ff 75 e8 eb 0f 51 |}..u.f.u.f.u...Q|
000000d0 51 66 ff 75 bc eb 07 51 51 66 ff 36 1c 7c b4 08 |Qf.u...QQf.6.|..|
000000e0 cd 13 72 13 20 e4 75 0f c1 ea 08 42 89 16 1a 7c |..r. .u....B...||
000000f0 83 e1 3f 89 0e 18 7c fb bb aa 55 b4 41 8a 16 74 |..?...|...U.A..t|
00000100 7b cd 13 72 10 81 fb 55 aa 75 0a f6 c1 01 74 05 |{..r...U.u....t.|
00000110 c6 06 45 7d 00 66 b8 20 20 00 00 66 ba 00 00 00 |..E}.f. ..f....|
00000120 00 bb 00 7e e8 10 00 66 81 3e 24 7e d4 ff 73 72 |...~...f.>$~..sr|
00000130 75 76 ea 38 7e 00 00 66 03 06 60 7b 66 13 16 64 |uv.8~..f..`{f..d|
00000140 7b b9 10 00 eb 2b 66 52 66 50 06 53 6a 01 6a 10 |{....+fRfP.Sj.j.|
00000150 89 e6 66 60 b4 42 e8 7f 00 66 61 8d 64 10 72 01 |..f`.B...fa.d.r.|
00000160 c3 66 60 31 c0 e8 70 00 66 61 e2 da c6 06 45 7d |.f`1..p.fa....E}|
00000170 2b 66 60 66 0f b7 36 18 7c 66 0f b7 3e 1a 7c 66 |+f`f..6.|f..>.|f|
00000180 f7 f6 31 c9 87 ca 66 f7 f7 66 3d ff 03 00 00 77 |..1...f..f=....w|
00000190 17 c0 e4 06 41 08 e1 88 c5 88 d6 b8 01 02 e8 37 |....A..........7|
000001a0 00 66 61 72 01 c3 e2 c9 31 f6 8e d6 bc 68 7b 8e |.far....1....h{.|
000001b0 de 66 8f 06 78 00 be df 7d e8 09 00 31 c0 cd 16 |.f..x...}...1...|
000001c0 cd 19 f4 eb fd 66 60 ac 20 c0 74 09 b4 0e bb 07 |.....f`. .t.....|
000001d0 00 cd 10 eb f2 66 61 c3 8a 16 74 7b cd 13 c3 42 |.....fa...t{...B|
000001e0 6f 6f 74 20 65 72 72 6f 72 0d 0a 00 00 00 00 00 |oot error.......|
000001f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 55 aa |..............U.|
00000200

[Hedgehog1]

I am booting from a usb. NO other OS is installed and I'm currently in "try it now" mode
What am I doing wrong??

installationfailed,

Thanks for posting the script results.

Your 1st post says that 'NO other OS is installed', but I see an OS is already installed on your hard drive:


/dev/sda1 63 80,324 80,262 de Dell Utility
/dev/sda2 * 80,325 30,800,324 30,720,000 7 HPFS/NTFS
/dev/sda3 30,800,325 976,771,119 945,970,795 7 HPFS/NTFS

The partition layout appears to be the Vista/Windows 7 layout.

So I have two questions for you:

1) Is your plan to overwrite the disk with Ubuntu (and wipe out Windows)? Or are you planning to dual-boot Windows & Ubuntu?

2) Just to be clear - when you press to orange 'forward' button shown on the screen shot, nothing happens, right?

The Hedge

:KS

p.s. If you did not download the ISO using a Bit Torrent client, these is always the possibility of the ISO being damaged. Please feel free to re-download it using a Bit Torrent client and create a fresh LiveCD (burned at this slowest speed) or a fresh LiveUSB preferably on a different USB that is not the same brand (some brands of USB will not load 'gparted' or 'parted' during a 10.10 install; the installed is getting near to at the call to 'parted' to figure out what install options to offer.

[installationfailed]

installationfailed,

Thanks for posting the script results.

Your 1st post says that 'NO other OS is installed', but I see an OS is already installed on your hard drive:


/dev/sda1 63 80,324 80,262 de Dell Utility
/dev/sda2 * 80,325 30,800,324 30,720,000 7 HPFS/NTFS
/dev/sda3 30,800,325 976,771,119 945,970,795 7 HPFS/NTFSThe partition layout appears to be the Vista/Windows 7 layout.

So I have two questions for you:

1) Is your plan to overwrite the disk with Ubuntu (and wipe out Windows)? Or are you planning to dual-boot Windows & Ubuntu?

2) Just to be clear - when you press to orange 'forward' button shown on the screen shot, nothing happens, right?

The Hedge

:KS

p.s. If you did not download the ISO using a Bit Torrent client, these is always the possibility of the ISO being damaged. Please feel free to re-download it using a Bit Torrent client and create a fresh LiveCD (burned at this slowest speed) or a fresh LiveUSB preferably on a different USB that is not the same brand (some brands of USB will not load 'gparted' or 'parted' during a 10.10 install; the installed is getting near to at the call to 'parted' to figure out what install options to offer.


1: plan to have the 1 OS
2: Yes when I click the orange forward it hangs

I will re download the iso using a torrent and update you.