meddyuk
March 9th, 2011, 09:52 AM
Hi guys,
A friend of mine, who doesnt understand computers at all, had a virus on her Dell Inspiron 6000 (2-GHz Pentium M processor, 1GB of DDR400 DRAM) laptop. She was unable to boot it up.
So i advised her to boot up Ubuntu 10.10 netbook edition. I was instructing her over emesene, so it was quite difficult at times, however, she complained that when she loaded up and went through all the instructions as per the netbook "how to", she only got a purple screen.
After a while, we managed to get her to the actual ubuntu screen, however the icons down the left hand side were all missing. I have a feeling this is something to do with the Graphics Processor: integrated Intel GMA 900 (http://en.wikipedia.org/wiki/GMA_900) graphics, or ATI Mobility Radeon X300.
I asked her to try and get online but she couldnt so i asked her to find the drivers for her network card and she couldn't find them.
I then asked her to update drivers but they wouldnt update and no drivers were found.
I really want her to get up and running with ubuntu and convert her, but its really frustrating, not getting her online and up and running. But she wants to load XP professional.
Can anyone assist in getting my friend up and running?
Meddy.
Meddy.
A friend of mine, who doesnt understand computers at all, had a virus on her Dell Inspiron 6000 (2-GHz Pentium M processor, 1GB of DDR400 DRAM) laptop. She was unable to boot it up.
So i advised her to boot up Ubuntu 10.10 netbook edition. I was instructing her over emesene, so it was quite difficult at times, however, she complained that when she loaded up and went through all the instructions as per the netbook "how to", she only got a purple screen.
After a while, we managed to get her to the actual ubuntu screen, however the icons down the left hand side were all missing. I have a feeling this is something to do with the Graphics Processor: integrated Intel GMA 900 (http://en.wikipedia.org/wiki/GMA_900) graphics, or ATI Mobility Radeon X300.
I asked her to try and get online but she couldnt so i asked her to find the drivers for her network card and she couldn't find them.
I then asked her to update drivers but they wouldnt update and no drivers were found.
I really want her to get up and running with ubuntu and convert her, but its really frustrating, not getting her online and up and running. But she wants to load XP professional.
Can anyone assist in getting my friend up and running?
Meddy.
Meddy.