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random.nerd.evan
December 7th, 2010, 05:26 AM
There is a couple similar issues in the forum but mine seems to be different.
I helped a co-worker out by using Ubuntu to pull pictures and music off an iPhone problem is the drive they gave me to copy them to will not mount.
It is a Western Digital My Passport drive.

The keys that were asked for in the other posts were the fstab file.


# /etc/fstab: static file system information.
#
# Use 'blkid -o value -s UUID' to print the universally unique identifier
# for a device; this may be used with UUID= as a more robust way to name
# devices that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point> <type> <options> <dump> <pass>
proc /proc proc nodev,noexec,nosuid 0 0
# / was on /dev/sda1 during installation
UUID=9a042f38-7c34-468f-a31e-a88fe3d72e37 / ext4 errors=remount-ro 0 1
# swap was on /dev/sda5 during installation
UUID=e6517101-026e-4917-a1fc-bb90d5f9d687 none swap sw 0 0

and the df command output.



Filesystem 1K-blocks Used Available Use% Mounted on
/dev/sda1 230582428 3707460 215161996 2% /
none 1799488 240 1799248 1% /dev
none 1805080 1592 1803488 1% /dev/shm
none 1805080 88 1804992 1% /var/run
none 1805080 0 1805080 0% /var/lock

Any help greatly appreciated by me and my coworker.

Thank you all in advance.

Fafler
December 7th, 2010, 08:44 AM
tail -f /var/log/messages

Connect the drive and post the output.

random.nerd.evan
December 8th, 2010, 02:55 AM
Here you go, looks like it is picking something up.
Thank you in advance.


randomnerdevan@randomnerdevan-laptop:~$ tail -f /var/log/messages
Dec 7 18:42:19 randomnerdevan-laptop kernel: [ 6832.224621] video LNXVIDEO:00: Restoring backlight state
Dec 7 18:42:20 randomnerdevan-laptop kernel: [ 6832.750932] ADDRCONF(NETDEV_UP): eth0: link is not ready
Dec 7 18:42:22 randomnerdevan-laptop kernel: [ 6834.392784] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro,commit=600
Dec 7 18:42:22 randomnerdevan-laptop kernel: [ 6834.683407] sr 2:0:0:0: [sr0] CDB: Test Unit Ready: 00 00 00 00 00 00
Dec 7 18:42:23 randomnerdevan-laptop kernel: [ 6835.653958] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro,commit=600
Dec 7 18:42:56 randomnerdevan-laptop kernel: [ 6867.876750] lo: Disabled Privacy Extensions
Dec 7 18:50:13 randomnerdevan-laptop kernel: [ 7304.996087] usb 2-2: new full speed USB device using ohci_hcd and address 6
Dec 7 18:50:13 randomnerdevan-laptop kernel: [ 7305.624107] usb 2-2: new full speed USB device using ohci_hcd and address 7
Dec 7 18:50:14 randomnerdevan-laptop kernel: [ 7306.252082] usb 2-2: new full speed USB device using ohci_hcd and address 8
Dec 7 18:50:15 randomnerdevan-laptop kernel: [ 7306.797086] usb 2-2: new full speed USB device using ohci_hcd and address 9

Fafler
December 8th, 2010, 07:20 AM
It might be hard to make this work. It isn't identified by the kernel and doesn't use the standard USB storage driver. Googleing a bit, it seems likely to be the build in encryption/backup software acting up. I'm not sure what to do about it, but personally i would either return it to the store or move the drive to another USB enclosure.