Another reboot problem

[infliunza]

Hi everyone,

I'm not the most computer literate person in the word, but I've been using Ubuntu for a little over a year now on my laptop, and I love it. I've always found great solutions to any problem in these forums. Unfortunately I've been having some issues after trying to install Ubuntu 10.10 onto a desktop computer and can't seem to find any other information in the forums that fix it ...

I have an older Dell desktop (model DXP051) with a SATA 300 GB Seagate hard drive. Installed Ubuntu 10.10 onto it with mostly no problems with no additional partitions (I completely reformatted the hard drive). Connected to the internet and did all the updates under the update manager. The computer rebooted to finish up the updates, and now the computer won't start. The Dell logo pops up, it then hangs for what seems like forever, and then it looks like the computer can't detect my hard drive. I opened up the case and everything seems to be connected properly. The exact message:

Dell DXP051
BIOS A03
Drive 0 not found
Floppy diskette seek failure
Hit F1 to continue, F2 for setup.

I hit F1, and I keep getting "No boot device available - strike F1 to retry boot ..."

I booted up from the Ubuntu 10.10 CD (the "Try ubuntu" option), and it turns out that when I boot from there, using the Disk Utility, it can see the hard drive just fine. I ran the so called diagnostic tests, and everything seemed to check out. But then when I reboot with the Ubuntu CD out, I get the same problem with the computer not rebooting.

I'm not sure if this helps, but when I mount the hard drive and look at the grub.cfg file, here's the output:

### BEGIN /etc/grub.d/00_header ###
if [ -s $prefix/grubenv ]; then
set have_grubenv=true
load_env
fi
set default="0"
if [ "${prev_saved_entry}" ]; then
set saved_entry="${prev_saved_entry}"
save_env saved_entry
set prev_saved_entry=
save_env prev_saved_entry
set boot_once=true
fi

function savedefault {
if [ -z "${boot_once}" ]; then
saved_entry="${chosen}"
save_env saved_entry
fi
}

function recordfail {
set recordfail=1
if [ -n "${have_grubenv}" ]; then if [ -z "${boot_once}" ]; then save_env recordfail; fi; fi
}

function load_video {
insmod vbe
insmod vga
}

insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
if loadfont /usr/share/grub/unicode.pf2 ; then
set gfxmode=640x480
load_video
insmod gfxterm
fi
terminal_output gfxterm
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
set locale_dir=($root)/boot/grub/locale
set lang=en
insmod gettext
if [ "${recordfail}" = 1 ]; then
set timeout=-1
else
set timeout=10
fi
### END /etc/grub.d/00_header ###

### BEGIN /etc/grub.d/05_debian_theme ###
set menu_color_normal=white/black
set menu_color_highlight=black/light-gray
### END /etc/grub.d/05_debian_theme ###

### BEGIN /etc/grub.d/10_linux ###
menuentry 'Ubuntu, with Linux 2.6.35-23-generic' --class ubuntu --class gnu-linux --class gnu --class os {
recordfail
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
linux /boot/vmlinuz-2.6.35-23-generic root=UUID=a638b554-dd8b-4133-bbe1-c1b878917991 ro quiet splash
initrd /boot/initrd.img-2.6.35-23-generic
}
menuentry 'Ubuntu, with Linux 2.6.35-23-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os {
recordfail
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
echo 'Loading Linux 2.6.35-23-generic ...'
linux /boot/vmlinuz-2.6.35-23-generic root=UUID=a638b554-dd8b-4133-bbe1-c1b878917991 ro single
echo 'Loading initial ramdisk ...'
initrd /boot/initrd.img-2.6.35-23-generic
}
menuentry 'Ubuntu, with Linux 2.6.35-22-generic' --class ubuntu --class gnu-linux --class gnu --class os {
recordfail
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
linux /boot/vmlinuz-2.6.35-22-generic root=UUID=a638b554-dd8b-4133-bbe1-c1b878917991 ro quiet splash
initrd /boot/initrd.img-2.6.35-22-generic
}
menuentry 'Ubuntu, with Linux 2.6.35-22-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os {
recordfail
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
echo 'Loading Linux 2.6.35-22-generic ...'
linux /boot/vmlinuz-2.6.35-22-generic root=UUID=a638b554-dd8b-4133-bbe1-c1b878917991 ro single
echo 'Loading initial ramdisk ...'
initrd /boot/initrd.img-2.6.35-22-generic
}
### END /etc/grub.d/10_linux ###

### BEGIN /etc/grub.d/20_linux_xen ###
### END /etc/grub.d/20_linux_xen ###

### BEGIN /etc/grub.d/20_memtest86+ ###
menuentry "Memory test (memtest86+)" {
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
linux16 /boot/memtest86+.bin
}
menuentry "Memory test (memtest86+, serial console 115200)" {
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
linux16 /boot/memtest86+.bin console=ttyS0,115200n8
}
### END /etc/grub.d/20_memtest86+ ###

### BEGIN /etc/grub.d/30_os-prober ###
if [ "x${timeout}" != "x-1" ]; then
if keystatus; then
if keystatus --shift; then
set timeout=-1
else
set timeout=0
fi
else
if sleep --interruptible 3 ; then
set timeout=0
fi
fi
fi
### END /etc/grub.d/30_os-prober ###

### BEGIN /etc/grub.d/40_custom ###
# This file provides an easy way to add custom menu entries. Simply type the
# menu entries you want to add after this comment. Be careful not to change
# the 'exec tail' line above.
### END /etc/grub.d/40_custom ###

### BEGIN /etc/grub.d/41_custom ###
if [ -f $prefix/custom.cfg ]; then
source $prefix/custom.cfg;
fi
### END /etc/grub.d/41_custom ###

Any thoughts or suggestions as to what is going on and how to fix it would be greatly appreciated. Thanks a lot in advance!

[wilee-nilee]

So from a booted live Ubuntu cd or thumbdrive lets make this easiest lets see the bootscript read out; in my signature just click on it and follow the instructions. Come back to the thread and click on the # in the reply panel this makes code tags paste all the text in between.

It would be helpful to as well if you could code tag that first set, the instructions are in my signature.

[infliunza]

Okay, here's the first set (grub.cfg file). I think it's actually at the beginning of the bootscript as well, but nonetheless:


### BEGIN /etc/grub.d/00_header ###
if [ -s $prefix/grubenv ]; then
set have_grubenv=true
load_env
fi
set default="0"
if [ "${prev_saved_entry}" ]; then
set saved_entry="${prev_saved_entry}"
save_env saved_entry
set prev_saved_entry=
save_env prev_saved_entry
set boot_once=true
fi

function savedefault {
if [ -z "${boot_once}" ]; then
saved_entry="${chosen}"
save_env saved_entry
fi
}

function recordfail {
set recordfail=1
if [ -n "${have_grubenv}" ]; then if [ -z "${boot_once}" ]; then save_env recordfail; fi; fi
}

function load_video {
insmod vbe
insmod vga
}

insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
if loadfont /usr/share/grub/unicode.pf2 ; then
set gfxmode=640x480
load_video
insmod gfxterm
fi
terminal_output gfxterm
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
set locale_dir=($root)/boot/grub/locale
set lang=en
insmod gettext
if [ "${recordfail}" = 1 ]; then
set timeout=-1
else
set timeout=10
fi
### END /etc/grub.d/00_header ###

### BEGIN /etc/grub.d/05_debian_theme ###
set menu_color_normal=white/black
set menu_color_highlight=black/light-gray
### END /etc/grub.d/05_debian_theme ###

### BEGIN /etc/grub.d/10_linux ###
menuentry 'Ubuntu, with Linux 2.6.35-23-generic' --class ubuntu --class gnu-linux --class gnu --class os {
recordfail
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
linux /boot/vmlinuz-2.6.35-23-generic root=UUID=a638b554-dd8b-4133-bbe1-c1b878917991 ro quiet splash
initrd /boot/initrd.img-2.6.35-23-generic
}
menuentry 'Ubuntu, with Linux 2.6.35-23-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os {
recordfail
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
echo 'Loading Linux 2.6.35-23-generic ...'
linux /boot/vmlinuz-2.6.35-23-generic root=UUID=a638b554-dd8b-4133-bbe1-c1b878917991 ro single
echo 'Loading initial ramdisk ...'
initrd /boot/initrd.img-2.6.35-23-generic
}
menuentry 'Ubuntu, with Linux 2.6.35-22-generic' --class ubuntu --class gnu-linux --class gnu --class os {
recordfail
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
linux /boot/vmlinuz-2.6.35-22-generic root=UUID=a638b554-dd8b-4133-bbe1-c1b878917991 ro quiet splash
initrd /boot/initrd.img-2.6.35-22-generic
}
menuentry 'Ubuntu, with Linux 2.6.35-22-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os {
recordfail
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
echo 'Loading Linux 2.6.35-22-generic ...'
linux /boot/vmlinuz-2.6.35-22-generic root=UUID=a638b554-dd8b-4133-bbe1-c1b878917991 ro single
echo 'Loading initial ramdisk ...'
initrd /boot/initrd.img-2.6.35-22-generic
}
### END /etc/grub.d/10_linux ###

### BEGIN /etc/grub.d/20_linux_xen ###
### END /etc/grub.d/20_linux_xen ###

### BEGIN /etc/grub.d/20_memtest86+ ###
menuentry "Memory test (memtest86+)" {
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
linux16 /boot/memtest86+.bin
}
menuentry "Memory test (memtest86+, serial console 115200)" {
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
linux16 /boot/memtest86+.bin console=ttyS0,115200n8
}
### END /etc/grub.d/20_memtest86+ ###

### BEGIN /etc/grub.d/30_os-prober ###
if [ "x${timeout}" != "x-1" ]; then
if keystatus; then
if keystatus --shift; then
set timeout=-1
else
set timeout=0
fi
else
if sleep --interruptible 3 ; then
set timeout=0
fi
fi
fi
### END /etc/grub.d/30_os-prober ###

### BEGIN /etc/grub.d/40_custom ###
# This file provides an easy way to add custom menu entries. Simply type the
# menu entries you want to add after this comment. Be careful not to change
# the 'exec tail' line above.
### END /etc/grub.d/40_custom ###

### BEGIN /etc/grub.d/41_custom ###
if [ -f $prefix/custom.cfg ]; then
source $prefix/custom.cfg;
fi
### END /etc/grub.d/41_custom ###
And here's the info from the bootscript read out:


Boot Info Script 0.55 dated February 15th, 2010

============================= Boot Info Summary: ==============================

=> Grub 2 is installed in the MBR of /dev/sda and looks on the same drive in
partition #1 for (,msdos1)/boot/grub.

sda1: __________________________________________________ _______________________

File system: ext4
Boot sector type: -
Boot sector info:
Operating System: Ubuntu 10.10
Boot files/dirs: /boot/grub/grub.cfg /etc/fstab /boot/grub/core.img

sda2: __________________________________________________ _______________________

File system: Extended Partition
Boot sector type: -
Boot sector info:

sda5: __________________________________________________ _______________________

File system: swap
Boot sector type: -
Boot sector info:

=========================== Drive/Partition Info: =============================

Drive: sda ___________________ __________________________________________________ ___

Disk /dev/sda: 300.1 GB, 300069052416 bytes
255 heads, 63 sectors/track, 36481 cylinders, total 586072368 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes

Partition Boot Start End Size Id System

/dev/sda1 * 2,048 583,002,111 583,000,064 83 Linux
/dev/sda2 583,004,158 586,072,063 3,067,906 5 Extended
/dev/sda5 583,004,160 586,072,063 3,067,904 82 Linux swap / Solaris


blkid -c /dev/null: __________________________________________________ __________

Device UUID TYPE LABEL

/dev/loop0 squashfs
/dev/ramzswap0 swap
/dev/sda1 a638b554-dd8b-4133-bbe1-c1b878917991 ext4
/dev/sda2: PTTYPE="dos"
/dev/sda5 fb43215b-b8fb-4790-8f55-569c452fa725 swap
/dev/sda: PTTYPE="dos"

============================ "mount | grep ^/dev output: ===========================

Device Mount_Point Type Options

aufs / aufs (rw)
/dev/sr0 /cdrom iso9660 (ro,noatime)
/dev/loop0 /rofs squashfs (ro,noatime)
/dev/sda1 /media/a638b554-dd8b-4133-bbe1-c1b878917991 ext4 (rw,nosuid,nodev,uhelper=udisks)


=========================== sda1/boot/grub/grub.cfg: ===========================

#
# DO NOT EDIT THIS FILE
#
# It is automatically generated by grub-mkconfig using templates
# from /etc/grub.d and settings from /etc/default/grub
#

### BEGIN /etc/grub.d/00_header ###
if [ -s $prefix/grubenv ]; then
set have_grubenv=true
load_env
fi
set default="0"
if [ "${prev_saved_entry}" ]; then
set saved_entry="${prev_saved_entry}"
save_env saved_entry
set prev_saved_entry=
save_env prev_saved_entry
set boot_once=true
fi

function savedefault {
if [ -z "${boot_once}" ]; then
saved_entry="${chosen}"
save_env saved_entry
fi
}

function recordfail {
set recordfail=1
if [ -n "${have_grubenv}" ]; then if [ -z "${boot_once}" ]; then save_env recordfail; fi; fi
}

function load_video {
insmod vbe
insmod vga
}

insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
if loadfont /usr/share/grub/unicode.pf2 ; then
set gfxmode=640x480
load_video
insmod gfxterm
fi
terminal_output gfxterm
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
set locale_dir=($root)/boot/grub/locale
set lang=en
insmod gettext
if [ "${recordfail}" = 1 ]; then
set timeout=-1
else
set timeout=10
fi
### END /etc/grub.d/00_header ###

### BEGIN /etc/grub.d/05_debian_theme ###
set menu_color_normal=white/black
set menu_color_highlight=black/light-gray
### END /etc/grub.d/05_debian_theme ###

### BEGIN /etc/grub.d/10_linux ###
menuentry 'Ubuntu, with Linux 2.6.35-23-generic' --class ubuntu --class gnu-linux --class gnu --class os {
recordfail
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
linux /boot/vmlinuz-2.6.35-23-generic root=UUID=a638b554-dd8b-4133-bbe1-c1b878917991 ro quiet splash
initrd /boot/initrd.img-2.6.35-23-generic
}
menuentry 'Ubuntu, with Linux 2.6.35-23-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os {
recordfail
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
echo 'Loading Linux 2.6.35-23-generic ...'
linux /boot/vmlinuz-2.6.35-23-generic root=UUID=a638b554-dd8b-4133-bbe1-c1b878917991 ro single
echo 'Loading initial ramdisk ...'
initrd /boot/initrd.img-2.6.35-23-generic
}
menuentry 'Ubuntu, with Linux 2.6.35-22-generic' --class ubuntu --class gnu-linux --class gnu --class os {
recordfail
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
linux /boot/vmlinuz-2.6.35-22-generic root=UUID=a638b554-dd8b-4133-bbe1-c1b878917991 ro quiet splash
initrd /boot/initrd.img-2.6.35-22-generic
}
menuentry 'Ubuntu, with Linux 2.6.35-22-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os {
recordfail
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
echo 'Loading Linux 2.6.35-22-generic ...'
linux /boot/vmlinuz-2.6.35-22-generic root=UUID=a638b554-dd8b-4133-bbe1-c1b878917991 ro single
echo 'Loading initial ramdisk ...'
initrd /boot/initrd.img-2.6.35-22-generic
}
### END /etc/grub.d/10_linux ###

### BEGIN /etc/grub.d/20_linux_xen ###
### END /etc/grub.d/20_linux_xen ###

### BEGIN /etc/grub.d/20_memtest86+ ###
menuentry "Memory test (memtest86+)" {
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
linux16 /boot/memtest86+.bin
}
menuentry "Memory test (memtest86+, serial console 115200)" {
insmod part_msdos
insmod ext2
set root='(hd0,msdos1)'
search --no-floppy --fs-uuid --set a638b554-dd8b-4133-bbe1-c1b878917991
linux16 /boot/memtest86+.bin console=ttyS0,115200n8
}
### END /etc/grub.d/20_memtest86+ ###

### BEGIN /etc/grub.d/30_os-prober ###
if [ "x${timeout}" != "x-1" ]; then
if keystatus; then
if keystatus --shift; then
set timeout=-1
else
set timeout=0
fi
else
if sleep --interruptible 3 ; then
set timeout=0
fi
fi
fi
### END /etc/grub.d/30_os-prober ###

### BEGIN /etc/grub.d/40_custom ###
# This file provides an easy way to add custom menu entries. Simply type the
# menu entries you want to add after this comment. Be careful not to change
# the 'exec tail' line above.
### END /etc/grub.d/40_custom ###

### BEGIN /etc/grub.d/41_custom ###
if [ -f $prefix/custom.cfg ]; then
source $prefix/custom.cfg;
fi
### END /etc/grub.d/41_custom ###

=============================== sda1/etc/fstab: ===============================

# /etc/fstab: static file system information.
#
# Use 'blkid -o value -s UUID' to print the universally unique identifier
# for a device; this may be used with UUID= as a more robust way to name
# devices that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point> <type> <options> <dump> <pass>
proc /proc proc nodev,noexec,nosuid 0 0
# / was on /dev/sda1 during installation
UUID=a638b554-dd8b-4133-bbe1-c1b878917991 / ext4 errors=remount-ro 0 1
# swap was on /dev/sda5 during installation
UUID=fb43215b-b8fb-4790-8f55-569c452fa725 none swap sw 0 0
/dev/fd0 /media/floppy0 auto rw,user,noauto,exec,utf8 0 0

=================== sda1: Location of files loaded by Grub: ===================


103.2GB: boot/grub/core.img
131.1GB: boot/grub/grub.cfg
1.0GB: boot/initrd.img-2.6.35-22-generic
1.0GB: boot/initrd.img-2.6.35-23-generic
103.2GB: boot/vmlinuz-2.6.35-22-generic
103.2GB: boot/vmlinuz-2.6.35-23-generic
1.0GB: initrd.img
1.0GB: initrd.img.old
103.2GB: vmlinuz
103.2GB: vmlinuz.old

[wilee-nilee]

The script looks correct but lets reload grub just for try so boot a live Ubuntu CD of the same distro and run these two commands. Also put the floppy at the bottom of the boot list in the bios if needed


sudo mount /dev/sda1 /mnt

then


sudo grub-install --root-directory=/mnt/ /dev/sda

Reboot to the install hopefully if your in run in the terminal.

sudo update-grub

[infliunza]

I ran the first 2 lines while booted under the CD. It said installation complete without any errors. Then I rebooted the computer and removed the CD ... but got the same error message.

Drive 0 not found: Serial ATA, SATA-0

I never got a chance to run sudo update-grub. Or was I supposed to run that while booted under the CD?