Empathy IM client and MSN

[Messyhair42]

recently my Empathy instant messenger has not been connecting to the MSN protocol. is MSN blocking non-MSN traffic or is this an isolated problem?

[PratterFak]

I just discovered that my MSN is not connecting using Empathy either. I thought it was maybe because I'm on 10.10 now, but if you are on 10.04, then that must not be the case. All my other IMs are working- AIM, Yahoo, Google, etc. It's just MSN that will not connect.

Anyone know a fix for this?

[SeanBlader]

I'm seeing this too on Maverick, fortunately most everyone I know is on some other service, so it's no big loss for me.

[FlyingMG]

I am also having a similar problem: empathy to be connected to MSN, but my contacts just do not receive any messages I am sending....

[fbobraga]

I've experienced similar behavior here - them I installed pidgin :P

[FlyingMG]

I now also installed pidgin and it works again :-)
thx for the tipp ;-)

[moteprime]

I also have this problem today with a MSN account not able to connect with no error messenge, using fresh and updated 10.10 installation.
Triend with pidgin, and it works fine.

[meborc]

it worked yesterday... it fails to work today (on fully updated 10.10)

:(

[oyvinst]

Empathy is unable to connect to my MSN/Live Messenger account here, starting from today.. Using Ubuntu 10.04.

"Network error" immediately appears when enabling MSN account. - bah. How boring is that. All other types of accounts work fine (Jabber, IRC, etc.).

[oyvinst]

Empathy is unable to connect to my MSN/Live Messenger account here, starting from today.. Using Ubuntu 10.04.

"Network error" immediately appears when enabling MSN account. - bah. How boring is that. All other types of accounts work fine (Jabber, IRC, etc.).

I guess Microsoft changed something about the protocol on the server side, and current Empathy (telepathy-butterfly) no longer complies. Probably authentication-related.. *sigh*..

[oyvinst]

Here's the most recent/relevant bug report:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/663670

If the problem affects you, go to bug and click "Does this bug affect you?".

[dumpster25]

I've already done it. Thanks for this post

[UnterUn]

Try 'emesene': seems to work fine; almost a exact MSN clone as well (which is always nice)

[Steve H]

Same problem here. It just sits there trying to connect. Started yesterday after I put my laptop into hibernate.

Is it just laptops affected or are all machines having the same problem?

[oyvinst]

Is it just laptops affected or are all machines having the same problem?

This is not hardware-related. Microsoft probably made some changes to their MSN/Live messenger service which the Empathy client in Ubuntu doesn't handle properly.

[oyvinst]

Try 'emesene': seems to work fine; almost a exact MSN clone as well (which is always nice)

Well, there are many good MSN-only clients available, Emesene being one of them. Empathy is nice when you use 4-5 other IM-services/protocols in addition to MSN.

[hvbakel]

As a workaround (taken from the bug report) type the following in a terminal (tested on Lucid):


gksudo gedit /usr/share/pyshared/papyon/service/description/SingleSignOn/RequestMultipleSecurityTokens.py

then find the line that reads


CONTACTS = ("contacts.msn.com", "?fs=1&id=24000&kv=7&rn=93S9SWWw&tw=0&ver=2.1.6000.1")

and change it to


CONTACTS = ("contacts.msn.com", "MBI")

Save and restart empathy and the MSN connection should work again. Note that this bugfix will probably come soon through the official channels.

[PeregrinGo]

GREAT! This worked for me. Thanks!


As a workaround (taken from the bug report) type the following in a terminal (tested on Lucid):


gksudo gedit /usr/share/pyshared/papyon/service/description/SingleSignOn/RequestMultipleSecurityTokens.py

then find the line that reads


CONTACTS = ("contacts.msn.com", "?fs=1&id=24000&kv=7&rn=93S9SWWw&tw=0&ver=2.1.6000.1")

and change it to


CONTACTS = ("contacts.msn.com", "MBI")

Save and restart empathy and the MSN connection should work again. Note that this bugfix will probably come soon through the official channels.

[hackedbellini]

As a workaround (taken from the bug report) type the following in a terminal (tested on Lucid):


gksudo gedit /usr/share/pyshared/papyon/service/description/SingleSignOn/RequestMultipleSecurityTokens.pythen find the line that reads


CONTACTS = ("contacts.msn.com", "?fs=1&id=24000&kv=7&rn=93S9SWWw&tw=0&ver=2.1.6000.1")and change it to


CONTACTS = ("contacts.msn.com", "MBI")Save and restart empathy and the MSN connection should work again. Note that this bugfix will probably come soon through the official channels.

Perfect! Worked like a charm here! (Maverick Meerkat)

[onemanclapping]

PERFECT! Thank you very much!

[achilleas.k]

Thanks hvbakel.
Worked!

[Legeril]

thanks hvbakel (http://ubuntuforums.org/member.php?u=44935) your a genius

[papibe]

As a workaround (taken from the bug report) type the following in a terminal (tested on Lucid):


gksudo gedit /usr/share/pyshared/papyon/service/description/SingleSignOn/RequestMultipleSecurityTokens.py
...


That file doesn't exist on my system. As a matter of fact, the papyon directory under pyshared does not exist.


Sorry, my mistake, the file is there and this workaround works!
(too many terminals open... oops ;))

[Swiftjay]

Works perfectly fine in marverick 10.10 thanks alot for this fix will do when i get back home as well as work pc. Although I have to say that emesene program is quite nice b4 I saw this. But I use aim so it seems pointless having that and this too.

[ThePhysician]

Thanks, this fixed one of my two main issues with Empathy. Now if only somebody would address my other one (http://ubuntuforums.org/showthread.php?t=1601936).

[hvbakel]

For the record, the credit for the bugfix goes to kakaroto (https://bugs.launchpad.net/ubuntu/+source/papyon/+bug/663670/comments/15). I'm just sharing the fix here.

[cinnabubbles]

Thanks A TON!!!

MSN works now, yippee!

[sistematico]

Works!

[aceves]

Thanks, worked for me too!! =D>

Although I going to check emesene...

[vipseixas]

It worked for me!

It's amazing how this Microsoft stuff is weird... It would be so nice if everyone only used GTalk.

[cam3roon]

Worked for me too!! thanks a lot

[Alex1331]

Thank you! :D

[vandirk]

Yep, Empathy stopped signing into MSN accounts on both the PC and eeePC a day ago. Using ubuntu 10.04.

This fixes it on both. Thanks team!

[rdelfin]

I echo the rest, than you for the valuable help :KS

[GeorgePRPE]

Amazing! It worked like a charm...


As a workaround (taken from the bug report) type the following in a terminal (tested on Lucid):


gksudo gedit /usr/share/pyshared/papyon/service/description/SingleSignOn/RequestMultipleSecurityTokens.py

then find the line that reads


CONTACTS = ("contacts.msn.com", "?fs=1&id=24000&kv=7&rn=93S9SWWw&tw=0&ver=2.1.6000.1")

and change it to


CONTACTS = ("contacts.msn.com", "MBI")

Save and restart empathy and the MSN connection should work again. Note that this bugfix will probably come soon through the official channels.

[AffiliateX]

Ahh good, it works now. Feared I'd have to be stuck on Emesene. You guys are life savers, thanks.

[meborc]

updates fixed it for me ;)

[gandaran]

updates fixed it for me ;)

the libpurple updates from getdeb repository fixes it.

[sean.clarke]

Is this working for everyone?

MSN functionality was broke (login timed out), I received an update (now running empathy-2.32.0.1-0ubuntu1) and yes, empathy now connects to MSN, however all my "buddies" are offline even though I can see them online with other clients. If I login via pidgin ik kicks empathy offline and I can see my buddies online, shutdown pidgin, reconnect with empathy and everyone is always shown as offline.

I have obviously restarted etc. and still have the problem.

Maverick x64 - fully updated.

Any ideas?

[mvynck]

Is this working for everyone?

MSN functionality was broke (login timed out), I received an update (now running empathy-2.32.0.1-0ubuntu1) and yes, empathy now connects to MSN, however all my "buddies" are offline even though I can see them online with other clients. If I login via pidgin ik kicks empathy offline and I can see my buddies online, shutdown pidgin, reconnect with empathy and everyone is always shown as offline.

I have obviously restarted etc. and still have the problem.

Maverick x64 - fully updated.

Any ideas?

Having the same problem here...

[Steve H]

Looks like the problem has returned. I've tried removing and installing empathy but still getting "Network Error" with MSN. All other protocols are working fine.

Any ideas?

:confused:

SORTED: Killed the telepaty-butterfly process and activated MSN in Empathy. Signed in fine.

[yakinikku]

Having the same problem here...

having the same problem here too

[bvanaerde]

Still nothing... this is getting really annoying.
ICQ is not working either.

[RussellEngland]

The fix worked for me but now its stopped again :(

[bvanaerde]

Weird thing is I'm using 3 MSN accounts at the same time, and only one is not working.

[masterpro]

The problem also returned on my system :(

I Have 10.10 x64 , upgraded from 10.04.

Im using as an alternative the Pidgin.

[zonyl]

+1 MSN is giving me a network error now again.

[bonfire89]

+1 MSN is giving me a network error now again.

Yep, mine has stopped working too :(

[Ghilteras]

same here

[Karpah]

SORTED: Killed the telepathy-butterfly process and activated MSN in Empathy. Signed in fine.

This just fixed the problem for me.

[zeppfrog]

:popcorn: That did the trick, thanks for the posting.

[denis6902]

As a workaround (taken from the bug report) type the following in a terminal (tested on Lucid):


gksudo gedit /usr/share/pyshared/papyon/service/description/SingleSignOn/RequestMultipleSecurityTokens.pythen find the line that reads


CONTACTS = ("contacts.msn.com", "?fs=1&id=24000&kv=7&rn=93S9SWWw&tw=0&ver=2.1.6000.1")and change it to


CONTACTS = ("contacts.msn.com", "MBI")Save and restart empathy and the MSN connection should work again. Note that this bugfix will probably come soon through the official channels.

This trick didnt work for me, when it opened the line "CONTACTS = ("contacts.msn.com", "MBI")" was already set, i didnt have to change anything, but still get Network Error :S

[astrobob.tk]

As a workaround (taken from the bug report) type the following in a terminal (tested on Lucid):


gksudo gedit /usr/share/pyshared/papyon/service/description/SingleSignOn/RequestMultipleSecurityTokens.pythen find the line that reads


CONTACTS = ("contacts.msn.com", "?fs=1&id=24000&kv=7&rn=93S9SWWw&tw=0&ver=2.1.6000.1")and change it to


CONTACTS = ("contacts.msn.com", "MBI")Save and restart empathy and the MSN connection should work again. Note that this bugfix will probably come soon through the official channels.

I opened the file, but the code you said to change is already changed in my case; the problem persists. It's been happening often lately. It sometimes connects & sometimes doesn't, like now :(

[allekirankumar]

Hello Everyone,

I am new to this forum. I am big fan of Ubuntu. I am using 10.10 from past 3 months. My problem with empathy is i cannot connect to facebook remaining gtalk, yahoo, msn am able to connect. Please can any one help with this. I tried entering username@chat.facebook.com etc., still i cant... Help me

Thank you

[berot3]

for me in natty the changes were already made too... i also removed telepath-butterfly, but changed nothing...

i will try pidgin or emsence...

why is empathy having such problems with MSN?!?



EDIT: yep, emesene works just fine