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View Full Version : [ubuntu] HP scanner, prints but doesn't scan?



DaveMoss
September 22nd, 2010, 03:37 AM
I have just installed ubuntu 10.04, and now trying to get all the hardware working. The HP PSC2170 printer scanner will print, but nothing happens when I try to scan. below are the results of attempting to debug the problem:

root@david-desktop:/home/david# scanimage --list-devices
device `hpaio:/usb/PSC_2170_Series?serial=MY343C66GP73' is a Hewlett-Packard PSC_2170_Series all-in-one

root@david-desktop:/home/david# scanimage --test -d 'hpaio:/usb/PSC_2170_series?serial+MY343C66GP73'
scanimage: open of device hpaio:/usb/PSC_2170_series?serial+MY343C66GP73 failed: Error during device I/O

root@david-desktop:/home/david# sane-find-scanner

found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x2b11 [PSC 2170 Series]) at libusb:002:002



In using Simple Scan, I get a error FAILED TO SCAN, Unable to connect to scanner, but Document -> Preferences lists the device as being there.


Device Manager -> USB OHCE Controller -> hub -> Device lists the device.


Config Editor -> Apps -> Simple Scan -> selected Device lists HP device.


I have somehow overlooked something, but from what I can research, I am not sure of what


Any and all help will be appreciated. Thanks in Advance!


Dave

copperhead
January 14th, 2011, 06:18 PM
Did you ever get an answer to your problem? I'm having the same issue.

rdh61
April 15th, 2011, 03:02 PM
I've been having this issue too, but only since 2 weeks. Before that it worked normally.