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pokeyThePenguin
August 27th, 2010, 03:24 AM
I have:



Firefox 3
Ubuntu 10
Flash 10


I've tried reinstalling flashplugin-nonfree several times. I've made sure gnash and swfdec aren't installed. I've tried uninstalling all flash from my computer and then installing from the Adobe Web site. I've tried disabling all plugins except the Shockwave Flash one.

None of those solutions have solved my problem.

Flash works perfectly fine for some Web sites, but the player doesn't show up or doesn't work for other Web sites.

Why would this be happening?

lovinglinux
August 27th, 2010, 08:53 AM
Get FLASH-AID (https://addons.mozilla.org/en-US/firefox/addon/161939/), an extension to remove conflicting flash plugins and install the proper version according to your browser architecture.

Please provide the output of the following commands and instructions. This will make sure I will have a good understanding of your Firefox and Flash installations, so I don't need to guess what might be happening to your system:

1 - Flash Version

Type about:config in Firefox address bar, then type plugin.expose_full_path in the filter, then double-click the same item in the results to make it true. Then type about:plugins in the address bar, find Shockwave Flash, copy the corresponding Path and Version and paste here. it should look lie the image below:

http://tinyurl.com/287j7on

2 - Firefox version and architecture

To find Firefox version and architecture, click "Help >> About Mozilla Firefox" in the menu. The info will be located at the bottom of the info dialog (you need to resize the window to see it):

http://tinyurl.com/26b85o2


3 - System Info

Execute the following commands then copy the generated file, named firefox-report.txt from your Desktop and upload it here or paste the contents.

To execute those commands, select the entire content below, then go to "Applications >> Accessories >> Terminal" and click the terminal with the middle-mouse button.



echo 'Ubuntu Architecture' > ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
uname -a >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Ubuntu Version' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
cat /etc/lsb-release >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Firefox Packages' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
dpkg --get-selections | grep 'firefox*' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Firefox binaries' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
which firefox >> ~/Desktop/firefox-report.txt
file /usr/bin/firefox >> ~/Desktop/firefox-report.txt
file /usr/local/bin/firefox >> ~/Desktop/firefox-report.txt
file /opt/firefox/firefox >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Firefox divertion' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
file /usr/bin/firefox.ubuntu >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Sources' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
ls /etc/apt/sources.list.d >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Flash packages' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
dpkg --get-selections | grep 'flash*' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Plugin locations' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
locate libflashplayer.so >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
locate flashplugin-alternative.so >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Flash symlinks' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
file /usr/lib/firefox-addons/plugins/libflashplayer.so >> ~/Desktop/firefox-report.txt
file /usr/lib/mozilla/plugins/flashplugin-alternative.so >> ~/Desktop/firefox-report.txt
file /etc/alternatives/mozilla-flashplugin >> ~/Desktop/firefox-report.txt
file /var/lib/flashplugin-installer/npwrapper.libflashplayer.so >> ~/Desktop/firefox-report.txt
firefox ~/Desktop/firefox-report.txt

Lars Noodén
August 27th, 2010, 10:50 AM
Ok to keep the flash security problems out of all sites, try getting a plug-in like NoScript (https://addons.mozilla.org/en-US/firefox/addon/722/).

When you can, patronize only sites that are kind enough and competent enough not to wrap video in Flash, especially Ogg (http://www.google.com/url?sa=t&source=web&cd=10&ved=0CDIQFjAJ&url=http%3A%2F%2Fblog.mozilla.com%2Fblog%2F2009%2F 01%2F26%2Fin-support-of-open-video%2F&rct=j&q=firefox%20ogg&ei=8Il3TNWKIo2NON3NjcAG&usg=AFQjCNFpKS2NhJAr6vdLAJMZLDrYCqmfTA&cad=rja) which is supported in Firefox (http://blog.pearce.org.nz/2010/04/new-ogg-video-decoder-for-firefox.html) 3.5 and later. When you can't, try to find a safer wrapper than flash. Several plug-ins claim to do that: 1-Click YouTube (https://addons.mozilla.org/en-US/firefox/addon/13990/), Easy YouTube Video Downloader (https://addons.mozilla.org/en-US/firefox/addon/10137/), or YouTube Download (https://addons.mozilla.org/en-US/firefox/addon/15002/) are some to shortlist.

pokeyThePenguin
August 27th, 2010, 11:35 AM
1 - Flash Version



File: /usr/lib/flashplugin-installer/libflashplayer.so
Version:
Shockwave Flash 10.1 r82


2 - Firefox version and architecture



Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.8) Gecko/20100723 Ubuntu/10.04 (lucid) Firefox/3.6.8


3 - System Info

BEFORE INSTALLING FLASH-AID:


Ubuntu Architecture

Linux laptop 2.6.31-17-generic #54-Ubuntu SMP Thu Dec 10 16:20:31 UTC 2009 i686 GNU/Linux

Ubuntu Version

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=10.04
DISTRIB_CODENAME=lucid
DISTRIB_DESCRIPTION="Ubuntu 10.04.1 LTS"

Firefox Packages

firefox install
firefox-3.0 deinstall
firefox-3.5 deinstall
firefox-branding install

Firefox binaries

/usr/bin/firefox
/usr/bin/firefox: symbolic link to `../lib/firefox-3.6.8/firefox.sh'
/usr/local/bin/firefox: ERROR: cannot open `/usr/local/bin/firefox' (No such file or directory)
/opt/firefox/firefox: ERROR: cannot open `/opt/firefox/firefox' (No such file or directory)

Firefox divertion

/usr/bin/firefox.ubuntu: ERROR: cannot open `/usr/bin/firefox.ubuntu' (No such file or directory)

Sources

lucid-partner.list

Flash packages

flashplugin-installer install
flashplugin-nonfree install

Plugin locations

/usr/lib/flashplugin-installer/libflashplayer.so
/usr/share/ubufox/plugins/libflashplayer.so

/usr/lib/firefox/plugins/flashplugin-alternative.so
/usr/lib/iceape/plugins/flashplugin-alternative.so
/usr/lib/iceweasel/plugins/flashplugin-alternative.so
/usr/lib/midbrowser/plugins/flashplugin-alternative.so
/usr/lib/mozilla/plugins/flashplugin-alternative.so
/usr/lib/opera/plugins/flashplugin-alternative.so
/usr/lib/xulrunner/plugins/flashplugin-alternative.so
/usr/lib/xulrunner-addons/plugins/flashplugin-alternative.so

Flash symlinks

/usr/lib/firefox-addons/plugins/libflashplayer.so: ERROR: cannot open `/usr/lib/firefox-addons/plugins/libflashplayer.so' (No such file or directory)
/usr/lib/mozilla/plugins/flashplugin-alternative.so: symbolic link to `/etc/alternatives/mozilla-flashplugin'
/etc/alternatives/mozilla-flashplugin: symbolic link to `/usr/lib/flashplugin-installer/libflashplayer.so'
/var/lib/flashplugin-installer/npwrapper.libflashplayer.so: ERROR: cannot open `/var/lib/flashplugin-installer/npwrapper.libflashplayer.so' (No such file or directory)


AFTER INSTALLING FLASH-AID:


Ubuntu Architecture

Linux laptop 2.6.31-17-generic #54-Ubuntu SMP Thu Dec 10 16:20:31 UTC 2009 i686 GNU/Linux

Ubuntu Version

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=10.04
DISTRIB_CODENAME=lucid
DISTRIB_DESCRIPTION="Ubuntu 10.04.1 LTS"

Firefox Packages

firefox install
firefox-3.0 deinstall
firefox-3.5 deinstall
firefox-branding install

Firefox binaries

/usr/bin/firefox
/usr/bin/firefox: symbolic link to `../lib/firefox-3.6.8/firefox.sh'
/usr/local/bin/firefox: ERROR: cannot open `/usr/local/bin/firefox' (No such file or directory)
/opt/firefox/firefox: ERROR: cannot open `/opt/firefox/firefox' (No such file or directory)

Firefox divertion

/usr/bin/firefox.ubuntu: ERROR: cannot open `/usr/bin/firefox.ubuntu' (No such file or directory)

Sources

lucid-partner.list

Flash packages

flashplugin-installer install
flashplugin-nonfree install

Plugin locations

/usr/lib/flashplugin-installer/libflashplayer.so
/usr/share/ubufox/plugins/libflashplayer.so

/usr/lib/firefox/plugins/flashplugin-alternative.so
/usr/lib/iceape/plugins/flashplugin-alternative.so
/usr/lib/iceweasel/plugins/flashplugin-alternative.so
/usr/lib/midbrowser/plugins/flashplugin-alternative.so
/usr/lib/mozilla/plugins/flashplugin-alternative.so
/usr/lib/opera/plugins/flashplugin-alternative.so
/usr/lib/xulrunner/plugins/flashplugin-alternative.so
/usr/lib/xulrunner-addons/plugins/flashplugin-alternative.so

Flash symlinks

/usr/lib/firefox-addons/plugins/libflashplayer.so: symbolic link to `/usr/lib/mozilla/plugins/flashplugin-alternative.so'
/usr/lib/mozilla/plugins/flashplugin-alternative.so: symbolic link to `/etc/alternatives/mozilla-flashplugin'
/etc/alternatives/mozilla-flashplugin: symbolic link to `/usr/lib/flashplugin-installer/libflashplayer.so'
/var/lib/flashplugin-installer/npwrapper.libflashplayer.so: ERROR: cannot open `/var/lib/flashplugin-installer/npwrapper.libflashplayer.so' (No such file or directory)

lovinglinux
August 27th, 2010, 05:50 PM
I can't see anything wrong in your report.

Could you please post a link to some site that doesn't work?

pokeyThePenguin
August 29th, 2010, 05:29 AM
Any videos hosted on Novamov or Zshare.

At http://futuramaepisode.org/, some of the episodes are hosted on Zshare, I think. Regardless of where they're hosted, some of the video links don't work. For example, video 2 for episode 11 of season 6.

I've tested the links in Google Chrome, Firefox, and Opera. Same results for each: nada. YouTube videos don't even work in Opera most of the time (the videos load with an "Error occurred" message), but that could be Opera's fault somehow, as YouTube works just fine for me in Firefox.

lovinglinux
August 29th, 2010, 07:30 AM
Any videos hosted on Novamov or Zshare.

At http://futuramaepisode.org/, some of the episodes are hosted on Zshare, I think. Regardless of where they're hosted, some of the video links don't work. For example, video 2 for episode 11 of season 6.

It doesn't work here either, so I suspect is a problem with the video or web site.

Gotit
August 29th, 2010, 05:31 PM
I have some problems getting flash to play on some sites too with my (2 different machines):
Ubuntu 10.04 64bit
Adobe Flash 10.1 r82
Here is an example of a site that will play when I surf to the link but the controls (pause, volume) don't work. However, they do respond to mouse gestures (play/pause flashes on click, volume bar shows).
http://www.youtube.com/watch?v=2qR591lh5Ow&feature=related

And here's an example of a site that plays and responds correctly:
http://www.youtube.com/watch?v=NT7urt5UcQg&feature=related

Both of these videos play fine and function correctly on my:
Ubuntu 9.04 32bit
Adobe Flash 10.1 r53

lovinglinux
August 29th, 2010, 06:23 PM
I have some problems getting flash to play on some sites too with my (2 different machines):
Ubuntu 10.04 64bit
Adobe Flash 10.1 r82
Here is an example of a site that will play when I surf to the link but the controls (pause, volume) don't work. However, they do respond to mouse gestures (play/pause flashes on click, volume bar shows).
http://www.youtube.com/watch?v=2qR591lh5Ow&feature=related

And here's an example of a site that plays and responds correctly:
http://www.youtube.com/watch?v=NT7urt5UcQg&feature=related

Both of these videos play fine and function correctly on my:
Ubuntu 9.04 32bit
Adobe Flash 10.1 r53

See the second item on this list (http://firefox-tutorials.blogspot.com/2010/06/flash-issues-solutions.html).

Gotit
August 29th, 2010, 09:36 PM
Thanks, lovinglinux that did the trick!

lovinglinux
August 29th, 2010, 11:29 PM
Thanks, lovinglinux that did the trick!

You are welcome.

rockyeel1966
December 20th, 2010, 05:22 PM
http://ubuntuforums.org/archive/index.php/t-1518559.html
this is what really made it work for me.
I tried everything above in this post..