KermEd
May 31st, 2010, 02:13 AM
Hello everyone,
I've only been using Linux for a few days (Specifically - I installed Ubuntu 9.10 last week on my laptop for learning the OS and updated to 10.04 over the weekend). I have searched Google (and found answers) for every problem now except for this new one. I apologise in advance for the length but I wanted to include my own troubleshooting as well.
When I installed and setup Ubuntu Karmic - I added my work software. Autopackage wasn't installed by default so I used terminal's package install <filename> command for the first file - and double clicked on the rest to install.
With the OS change I wanted to check to see if these packages would have problems installing on 10.04 (mostly to double check).
First I checked my Manage 3rd Party Software to remove them - but all my entries here are blank. (I should have quite a few actually - I've done a lot of installing and downloading in the last few days).
I double clicked to re-run them but that failed saying there was a problem with the packages. So I swapped to Terminal and found the following:
When I try to install a software package:
sudo package install "SMART Product Drivers 10.package"
Reply: package: can't open config file /home/test/.mailagent
If I type in just
package
Reply: package: can't open config file /home/test/.mailagent
Same response. So I uninstalled the mailagent:
sudo apt-get remove mailagent
Which went as expected and re-ran my installer
sudo package install "SMART Product Drivers 10.package"
Reply: sudo: package: command not found
Learnt something new. So package seems to rely on mailagent to some extent. So I re-installed the mailagent
sudo apt-get install mailagent
Reply: Setting up mailagent (1:3.1-65-2) ...
Hmmm.. You don't seem to have an /etc/news/organization file.
Usually that contains the name of your organization as
you want it to appear on the Organization line of outgoing
articles/patches.
I saw this message when I was on 9.10 at some point so I wasn't worried. I tried to install again anyway:
sudo package install "SMART Product Drivers 10.package"
Reply: package: can't open config file /home/test/.mailagent
So I went ahead and created a dummy /etc/news/organization file with the entry 'None'
sudo gedit /etc/news/organization
"None" - file - save - exit
So I gave the mailagent another go:
sudo apt-get remove mailagent
sudo apt-get install mailagent
The re-install didnt mention the /etc/news/organization file. But when I try to install:
sudo package install "SMART Product Drivers 10.package"
Reply: package: can't open config file /home/test/.mailagent
Same error.
-----------------
What's interesting, is checking my Fedora and Debian builds (I've done a lot of learning for only a few days! But I know a ton about grub 1 and 2 now) - I can't see a /home/test/.mailagent file or folder to copy either.
The only thing I can think of is I have never setup an email account on my system (I've only been using it for a few days) and maybe the blank Manage 3rd Party Software tab is indicating a different problem. But I'm out of ideas.
I also added this as an open question under 112892 as well just in case. Thanks in advance for your patience and any suggestions you guys have just shout!
I might see if I can remove/reinstall that Manage 3rd Party Software thing.
- Lloyd
I've only been using Linux for a few days (Specifically - I installed Ubuntu 9.10 last week on my laptop for learning the OS and updated to 10.04 over the weekend). I have searched Google (and found answers) for every problem now except for this new one. I apologise in advance for the length but I wanted to include my own troubleshooting as well.
When I installed and setup Ubuntu Karmic - I added my work software. Autopackage wasn't installed by default so I used terminal's package install <filename> command for the first file - and double clicked on the rest to install.
With the OS change I wanted to check to see if these packages would have problems installing on 10.04 (mostly to double check).
First I checked my Manage 3rd Party Software to remove them - but all my entries here are blank. (I should have quite a few actually - I've done a lot of installing and downloading in the last few days).
I double clicked to re-run them but that failed saying there was a problem with the packages. So I swapped to Terminal and found the following:
When I try to install a software package:
sudo package install "SMART Product Drivers 10.package"
Reply: package: can't open config file /home/test/.mailagent
If I type in just
package
Reply: package: can't open config file /home/test/.mailagent
Same response. So I uninstalled the mailagent:
sudo apt-get remove mailagent
Which went as expected and re-ran my installer
sudo package install "SMART Product Drivers 10.package"
Reply: sudo: package: command not found
Learnt something new. So package seems to rely on mailagent to some extent. So I re-installed the mailagent
sudo apt-get install mailagent
Reply: Setting up mailagent (1:3.1-65-2) ...
Hmmm.. You don't seem to have an /etc/news/organization file.
Usually that contains the name of your organization as
you want it to appear on the Organization line of outgoing
articles/patches.
I saw this message when I was on 9.10 at some point so I wasn't worried. I tried to install again anyway:
sudo package install "SMART Product Drivers 10.package"
Reply: package: can't open config file /home/test/.mailagent
So I went ahead and created a dummy /etc/news/organization file with the entry 'None'
sudo gedit /etc/news/organization
"None" - file - save - exit
So I gave the mailagent another go:
sudo apt-get remove mailagent
sudo apt-get install mailagent
The re-install didnt mention the /etc/news/organization file. But when I try to install:
sudo package install "SMART Product Drivers 10.package"
Reply: package: can't open config file /home/test/.mailagent
Same error.
-----------------
What's interesting, is checking my Fedora and Debian builds (I've done a lot of learning for only a few days! But I know a ton about grub 1 and 2 now) - I can't see a /home/test/.mailagent file or folder to copy either.
The only thing I can think of is I have never setup an email account on my system (I've only been using it for a few days) and maybe the blank Manage 3rd Party Software tab is indicating a different problem. But I'm out of ideas.
I also added this as an open question under 112892 as well just in case. Thanks in advance for your patience and any suggestions you guys have just shout!
I might see if I can remove/reinstall that Manage 3rd Party Software thing.
- Lloyd