View Full Version : External Hard Drive Problems

May 14th, 2010, 05:21 AM
Hello, I own an HP Mini with Ubuntu Netbook Remix, and a Western Digital 500 GB Portable External Hard Drive. I recently started to not be able to view the files on my external, with the message:

Cannot mount volume.

Unable to mount the volume 'Elements'.

Failed to open $AttrDef: Input/output error Failed to mount '/dev/sdb1': Input/output error NTFS is either inconsistent, or you have hardware faults, or you have a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows TWICE. The usage of the /f parameter is very important! If you have SoftRAID/FakeRAID then first you must activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for the details.

I don't think I have any SoftRAID/FakeRAID hardware, and I definitely don't run Windows.

Help?!? What do I do?!?

May 14th, 2010, 05:24 AM
I think your external hard drive is failing, how old is it?

May 14th, 2010, 05:32 AM
2 months or so, barely used.

May 14th, 2010, 02:26 PM
Yeah. I got it about two or three months ago and this problem has been occurring for about a week.