View Full Version : [ubuntu] WD My Passport disappears

April 27th, 2010, 06:46 PM
I've seen similar posts, but nothing that really seems to fix this issue. I've recently bought a Western Digital "My Passport". I'm primarily a Windows user, and the device works fine with Windows. The device works fine with Ubuntu as long as it is plugged in when I boot and is available until removed. If I remove the device and plug it back in, Ubuntu does not completely recognize the device.

Let me explain what I mean by, "completely recognize." In Windows and Ubuntu, the hard drive shows up as two devices, a CD, and a storage drive when working properly. The only time I will see both devices in Ubuntu is if I boot Ubuntu with the device already plugged in and don't remove it. If I remove the device and plug it back in while running Ubuntu, only the CD device shows and not the storage device.

I'm by no means an expert with computers, and especially Ubuntu. I'm probably missing something ridiculously simple here. If it helps, the "CD device" that I refer to contains the autorun functions for the hard drive. Thanks!

April 27th, 2010, 08:52 PM
Also, sudo fdisk -l returns this:

Device Boot Start End Blocks Id System
/dev/sda1 1 10 80293+ de Dell Utility
/dev/sda2 * 1316 16044 118303720 7 HPFS/NTFS
/dev/sda3 16045 19457 27414922+ 83 Linux
/dev/sda4 11 259 2000092+ 5 Extended
/dev/sda5 11 259 2000061 82 Linux swap / Solaris

Partition table entries are not in disk order

Disk /dev/sdc: 999.5 GB, 999501594624 bytes
255 heads, 63 sectors/track, 121515 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Disk identifier: 0x00052f35

Device Boot Start End Blocks Id System
/dev/sdc1 1 121516 976074752 7 HPFS/NTFS

April 27th, 2010, 09:05 PM
Odd. I have two WD Passport myself and they work without a hitch. But they must be older models, since they do not have a separate partition like yours for the autorun utilities.

I would personally just reformat the drive (you don't really need the autorun stuff) and see if it works.

April 28th, 2010, 05:21 PM
I have a passport and it works fine too. If you're going to be using it primarily for linux/ubuntu I would reformat it to ext3 or ext4. Otherwise, make sure it's plugged in correctly before you boot up so the OS will recognize and mount it safely.